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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

OUTSTANDING customer service; never seen better.

Outstanding customer service -- always polite, responsive, helpful, and thoughtful. The team is small enough so that I've developed relationships with several Embracers, but large enough where everything gets done, efficiently -- and on time! I've already recommended EMBRACE to everyone in my dog training class! Thank you for creating such a terrific organization. SZR
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Poodle
  • AGE OF PET: Under a year

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10

out of 10

We highly recommend Embrace

We have and will continue to recommend Embrace to every pet owner we know. We have been nothing short of pleased with the service and response Embrace has consistently proven to us. We tell this to our vet every chance so he recommends Embrace to all his patients (patients owners)!!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: 1 - 8

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1

out of 10

"Reasonable" Costs Unfair

I had ASPCA for a year plus and I work in the dog industry. After a year they NEVER paid the full 80% promised due to the "allowable amount". I received discounts at the vet because of my work and it still was too expensive according to them. I would much rather pay a per incident deductable than that. It is hard to write something so negative but I hope it helps others.
  • INSURER: ASPCA
  • POSTED: 03/24/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Plan Administered Helpfully & Responsibly

My beloved German Shepherd became very ill and was euthanized recently at age 12+. He lived a long and healthy life. About 4 years ago I insured him through the ASPCA program. I chose the "primary" program which covered illnesses and accidents, and I knew that those would increase as Chance aged. Also, not even insurance companies for humans cover pre-existing or chronic conditions. This coverage was reasonably priced and I soon found that the interpretation on claims was pleasantly and surprisingly good. My only surprise was the interpretation for coverages at the time of renewal. Nonetheless I felt that this program was fair and as reasonable as could be. Service reps were nice, and e-claim filing a blessing. My confidence in treating my baby was increased because of this program. Susan 11/19/08
  • INSURER: ASPCA
  • POSTED: 03/24/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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4

out of 10

Too many exclusions

I recently transferred my five pets' insurance fromPetshealth to PetPlan because of Petshealth's denial of renewal for conditions occuring in the previous policy period by labeling them as "pre-existing". Moreover, Petshealth will not cover dental disease of any kind unless it is an emergency that involves extractions of teeth. Thus, gingivitis is excluded, as is periodontal disease necessitating treatment under anesthesia. Equally disturbing is the ASPCA's lack of responsiveness to complaints about Petshealth. I have contacted both the Marketing Manager and the CEO of the ASPCA and have not received the courtesy of a response from either.
  • INSURER: ASPCA
  • POSTED: 03/27/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

ASPCA Pet Insurance

WOW and more WOW (or should I say Bow Wow!!) I thought I was really going to get the run around. This is the first time I ever dealt with pet insurance and when our poor pit bull Ginger broke her leg and the cost was close to $3,000 (had to take it from my twindling 401K) and I am 63 years old I was devastated. The ASPCA came through with just about one-half the cost. I was most relieved. I cannot thank them enough for their pleasant manner on the phone and lessening the tremendous anxiety I was feeling.
  • INSURER: ASPCA
  • POSTED: 03/22/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Very responsive.

I recently signed up for insurance for my dog. Somehow I lost the policy paperwork. I e-mailed a gentleman at the company and he e-mailed the documents back to me in minutes. What could be better service than that?
  • INSURER: ASPCA
  • POSTED: 03/22/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Pets Best Is Wonderful

I have been very happy with Pets Best for the last 3 years. They were able to cover my 10 year old Akita for a low premium (many plans will not accept a senior pet) and I never had any trouble getting timely reimbursements. I now have 2 Akita puppies under the plan and am quite thankful as I am having to bring both of them to the vet today.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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5

out of 10

ASPCA

One very positive remark I have to say about ASPCA and that is the way their Customer Service works: excellent. Now, for reimbursement of claims, I have been with this insurance for only a year and every time I submit a claim I had problems in being refunded, there were always something to their benefit. Otherwise, these days is better to have a pet insurance in your loved four legged than nothing.
  • INSURER: ASPCA
  • POSTED: 03/22/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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9

out of 10

Embrace is NOT a typical insurance company

There are pet owners and then there are pet lovers. Being pet lovers, we didn't hesitate to pull out all the stops when our 10 month old puppy unbelievably came down with a deadly disease which he had been vaccinated against! After 2 vet hospitals we still had to transfer him to a third - Metropolitan Hospital in Akron where - with God leading the way - his life was saved, and he recovered to enjoy puppy-dom. Although Embrace initially turned down our claim, we asked them to take a second look as this was a freak occurrence, something five veterinarians said was unpredictable and rare. Much to our surprise, Embrace agreed that it was an extreme exception, that every precaution had been taken and yet the worst had still happened. These are real people who are willing to listen and delve into the particulars, definitely not what we expected. We thought it would be the same old insurance run-around with a "No" being the end result. It is really refreshing to finally find a company who is as good as their advertising and reviews. We had spent a lot of time reviewing pet insurance companies and we read the reviews and ratings carefully; this time we found a company which doesn't view all events as a black and white issue, but understands that life can take on hues of gray and that sometimes, man's best vaccines just don't eliminate the seemingly "impossible". Our puppy's survival is a miracle. Embrace took the time to review the impossible and stand behind us. They ar
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Sealyham Terrier
  • AGE OF PET: Under a year

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