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I had several questions regarding a recent claim for heart disease. I spoke with Kendra who was very nice and helped me with all my questions. I thought of even more questions hours later and luckily spoke to Kendra again. She remembered me and my dog's illness and was able to help answer all my questions. I can't say enough about Pets Best excellent customer service and how much they truly do care!

Every time I have submitted a bill they have been prompt in payment. I have recommended them to several friends. They have been outstanding to work with. Fast payment of cliams and the least exclusions--they have paid thousands in claims reimbursements back to me. Exactly what I need from a pet insurance company.

Pets Best is a wonderful insurance company that is staffed by true animal lovers! I have had terrible experiences with past pet insurance providers, and have been shocked (in a good way!) at just how effectively and honestly this business is run. All five of my cats are insured with Pets Best. They have a discount for multiple pets!

My Sheltie mix, Ruby, was diagnosed with hemangiosarcosis not long after we adopted her. Pet's Best was amazing -- they not only paid our claim up to our policy limit, but refunded was was remaining on our yearly premium. Their customer service staff was so supportive and helpful. I have recommended Pet's Best to any of my friends who have treasured pets.

I've filed a few claims in the past 2-3 months and for each claim I received quick reimbursements. I would recommend Trupanion to any pet owner.

I've filed a few claims in the past 2-3 months and for each claim I received quick reimbursements. I would recommend Trupanion to any pet owner.

Our Dew is a curious cat. Whenever there is anything happening our Dew is there. He went out on a beautiful Saturday morning in mid November and didn't return. We heard gunshots in the distance, but didn't think they were near enough to be of any danger to our animals. However, Dew didn't come home for 2 days. When we finally found him holed up in our garage, we were so happy to see him, but soon realized there was a big problem. We thought perhaps he had been mauled by coyotes. We rushed him to the vet first thing in the morning where it was discovered he had not 1 but 2 gunshot wounds with the bullet still logged in his neck. The vet was astonished that the bullet hadn't hit any vital organs in his back, nor any arteries. He did however have a shattered scapula. They determined that it was really one bullet that hit him. It went in his side, skimmed upward about 5 to 6 inches, exited his body but reentered at his shoulder, shattered his scapula and logged in his neck just under the skin. They needed to treat him for the infection that had already set in and after 10 days referred us to a Vet in Albuquerque, NM 300 miles away. When we got there the Vet looked at how well he was doing and thought at first that the xrays he had received had exaggerated the damage. Upon review of new xrays he determined that the surgery must be done immediately. To leave it as it was would mean Dew would lose his front leg within less than a year. We agreed to nearly $3000.00 for

I can't tell you how much peace of mind it gives us to know Healthy Paws is behind us when our dog Chewie needs help. I am continually impressed with their quality of product and excellent service. A++

Have just received excellent service and compassion from Trupanion after my dog was admitted to the emergency hospital. They liaised directly with the vet regarding necessary surgery and called me back promptly to tell me not to worry and that his claim was covered and they would direct bill so I needed to do nothing. They asked me to pass on a big hug to my dog from the staff in their office. My dog is now back home and recovering really well. I have already recommended Trupanion to my dog friends. They took a huge weight off my shoulders with the way they dealt with this matter and I will always be truly grateful.

Have just received excellent service and compassion from Trupanion after my dog was admitted to the emergency hospital. They liaised directly with the vet regarding necessary surgery and called me back promptly to tell me not to worry and that his claim was covered and they would direct bill so I needed to do nothing. They asked me to pass on a big hug to my dog from the staff in their office. My dog is now back home and recovering really well. I have already recommended Trupanion to my dog friends. They took a huge weight off my shoulders with the way they dealt with this matter and I will always be truly grateful.