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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Satisfied Customer

I had never purchased pet insurance for my previous pets and have experienced some very expensive vet bills throughout 30 years of dog ownership. I was asked to consider adopting a Yellow Lab whose owner had unexpectedly passed away and I felt that pet insurance would be a good investment. I had heard about Trupanion through PETCO. I went on line and read up on numerous plans and I felt, by far, Trupanion offered the best coverage. It didn't limit amounts for certain illnesses, etc. like the other plans and it was much easier to understand. You have $20,000 of lifetime coverage, excluding routine exam, vaccinations, and other items (like pre-existing conditions) that are clearly explained. There is a waiting period before coverage will be effective, but this is also explained (5 days accident, 30 days illness). During the second month of ownership, I noticed my dog was experiencing intermittent vomiting and a dry coat. Following bloodwork to rule out any potential cause for this problem, it was determined that he had a very low thyroid level. Once he was put on medication, they needed to re-test his thyroid in a month. I submitted my claims by fax (each invoice has to be submitted as a separate claim) and I received an e-mail confirmation from Trupanion that they had received my claim. My vet's office was contacted the next day to have his medical records faxed to Trupanion. I was also contacted to see if I had any past records from the previous owner.
  • INSURER: Trupanion US
  • POSTED: 01/27/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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9

out of 10

First Refund!

My paperwork was submitted on Tuesday and by Friday of that week I had a determination on my refund and the check was on it's way. Great service so far, glad I chose Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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8

out of 10

Pet Insurance, A Necessity!

We've had four cats and a dog over the years. One of our cats had a brain tumor and melanoma. The other had left and right ear polyps which negatively effected his gait and quality of life (for a while he was hiding and not eating much). I don't know what we would have done without ASPCA's Pet Insurance. The vet bills were insane. The API reimbursement rates were relatively decent. I'm glad we were able to keep our first cat more comfortable with the treatments he received (thanks to the pet insurance). That meant a lot to us. Our second kitty is doing so much better. He seems so much more lively and happy now. He's definitely like a "new cat." I truly believe that pet insurance is probably the best gift you can give to your pet. In the long run, it will also help you immensely when you are overwhelmed by costly veterinary bills. Pet insurance allows caring for a pet to be much more affordable. It’s as significant as what health coverage means to you.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Excellent

I did a lot of research before choosing Embrace and I found them to be the best out there. They pay exactly how you write your policy to; they keep in touch along the way and have excellent customer service. This is who you should choose for your dog or cat no matter their age or condition. Unlike many other companies,you tailor your policy to fit your budget and the specific needs of your pet. I recommend them to all my friends!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: Over 8 years

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10

out of 10

This Insurance company deserves a gold star!

One of the best experiences I've had with any insurance company!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

AWSOME !!!!

Good things only need a few words...In the case of Embrace the only word I can find is TERRIFIC !!!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

They Sid exactly what they said they would!

We purchased insurense for out new puppy with the hip dysplasia coverage. (we have had 2 previous pets with it) Sure enough when I thought it was some sort of injury our mixed breed puppy had it also. The doctor did a PTO hip surgery on him and thank goodness Trupanion cavered it. A Godsend!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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9

out of 10

Overall good coverage, frequent updates on claims

I am generally pleased. Most claims are covered. The staff are particularly good at providing prompt acknowledgement of a claim receipt and in providing status updates. Payments are usually very prompt once a determination has been made as to what is covered. All the emails I have received have been very courteously written in addition to being informative of status or request for more info. My one frustration is that I have had to go back to the vet to ge more documentation when I thought the invoice, or what the vet office wrote on the claim might have been sufficient.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Great Dane
  • AGE OF PET: 1 - 8

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10

out of 10

I am so impressed with Embrace!!

I too had another pet insurance company for a few years and was totally dissatisfied with them. It wasn't until I started to research the different pet insurance companies that I realized they were one of the worst rated companies out there. I finally decided it was time for a change and I am so glad that I selected Embrace. I was so impressed with their rating and the comments/reviews that others had posted. On top of that they cover genetic disorders, which few others do. To say their customer service is EXCEPTIONAL is an understatement! I am a Bulldog breeder and as most people probably know they are prone to genetic disorders. I am pleased that I have not experienced any serious health issues with my dogs but it brings me such peace of mind knowing that if something does turn up it will be covered. I have only had Embrace for one month and I'm already a very satisfied customer. I took all of my dogs in for their orthopedic waiver exam and wellness check last Saturday. I emailed the forms to them on Monday and I have already received confirmation that they are covering 100% of the claims and that the money will be direct deposited into my account within the next two business days. It just doesn't get any better than that. I've always recommended pet insurance to people who buy pups from me but from now on I will HIGHLY recommend Embrace. A couple of the families are already in the process of changing from their current pet insurance to Embrace. My only regret is that it took me over two years of frustration with my other pet insurance company before I found Embrace!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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1

out of 10

Horrible Customer Service

Their phones line are constantly "experiencing higher than normal call volumes" they leave you on hold, then forward you to a 'message taker' and although they promise to get back to you, they rarely do.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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