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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Thank you Trupanion!

Last year my dog needed TPLO surgery and Trupanion processed the claim quickly amd with no surprises. This year (as is often the case) she needed the other knee done. The claim was processed, along with another smaller claim, in just a few days. Especially like how they email to let you know they received your claim and what the status is. Got the cheques in the mail quickly enough to pay the Visa bill which was great! Thank you Trupanion!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: 1 - 8

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10

out of 10

Great communication & Super Please so far

I have a new puppy and from my older dog I learned pet insurance was a NECESSITY, not an option. After reading the reviews I went with EMBRACE and so far am VERY pleased with my choice. The process has been very easy and payments very quick. My vet (Governor Animal Clinic in San Diego, CA) deserves a mention since they have completed all of my paperwork and made the process even easier for me! I am super pleased so far and am hopefully the process will continue to be as smooth as it has been.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Portuguese Water Dog
  • AGE OF PET: Under a year

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10

out of 10

Great Company and People

I would highly recommend Embrace to anyone who has pets. I was a new member and within a couple of months my pug got very sick. They were great there. Answered all of my questions and explained everything to me. They always respond quickly and are always helpful. The claims process is simple and easy and reimbursement is very fast. I looked at many different Pet Insurance companies and EMBRACE is by far the best one around.
  • INSURER: Embrace
  • POSTED: 01/27/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Out of the world customer service!!!

Ifyou are in the market for pet insurance, first, good idea! When the little ones gets sick we try to be practical but there are no monetary limits on our love and it can sure add up so being prepared is paramount! Second, pick PETS BEST!!! I shopped around forever comparing prices and coverage and claim turn around and I have never made such a good decision! A lot of pet insurance is very similiar and Pets Best offers coverage VERY similar to other companies but thier caring customer service is what makes the HEAD AND SHOULDERS above the rest! There response time to emails, claim turn around, and exceedingly helpful staff offer some of the best service I have experienced anywhere let alone and insurance company! On more than one occasion I even had someone respond to an urgent email on thier DAY OFF!! Believe me Pets Best is the way to go! I will never be able to thanks them for thier help and support when my puppy has been sick and thier continued assistance with questions and problems. Pets Best sets the bar in this industry!!!
  • INSURER: Pets Best
  • POSTED: 03/25/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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2

out of 10

Read one year policy provision carefully

As an example: If your pet is diagnosed with cancer in the 10th month of the policy then all claims that continue into the renewal are not covered as they are considered a pre-existing condition. I purchased two policies on my two cats from Petshealth over 7 years ago and when cancer set in I had no (0) coverage as they invoked the pre-existing condition provision at renewal. It took us two months to organize the tratment. Once I read the policy and saw the exclusion I cancelled both policies. I hope the ASPCA realizes what they endorsed as they are a fine organization. We also had a dog insured with the same company for 5 years who was diagnosed with cancer. Fortunately his cancer condition was diagnosed at the beginning of the policy year and his treatments where covered up to the $3500 limit with deductions for reasonable and customary. He died before the policy expired. His cremation coverage for a 135 pound German Shepard was under $50. All of these incidents happened before the ASPCA endorsed the current program. Good luck.
  • INSURER: ASPCA
  • POSTED: 06/19/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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2

out of 10

too expensive,

They just raised rates 20% and they are very vague concerning pre existing conditions
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

A breath of fresh air

I just filed a second claim for my cat and it was taken care of promptly with an easy-to-understand explanation of benefits form. If only my health care insurer's form was as easy to follow! These guys make buying pet insurance a snap - the premiums are reasonable and the service is fabulous.
  • INSURER: Embrace
  • POSTED: 01/27/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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1

out of 10

Won't Insure my Dog Because she just turned 9

I'd love to give this company a try, but they do not insure pets over a certain age as they won't insure my healthy just turned 9 year old dog. I think companies should still insure them and charge a higher premium. . . would be more fair than to deny.
  • INSURER: Pets Best
  • POSTED: 03/25/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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2

out of 10

Claim Denial

I purchased this insurance on 8/31/2007 throught the reccomendation of my company. On 9/3/2007 one of my dogs had an accident an hurt his neck. The claim I submitted was denied as a pre existing condition. even though the policy was ineffect 9/3/2007.
  • INSURER: Embrace
  • POSTED: 01/27/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Fantastic customer service and coverage

I spent many hours researching pet insurance companies and reading the reviews. I have purebred dogs that are often prone to hereditary conditions and didn't want a policy that wouldn't cover these. Every time I have called or had a question I've received a quick answer and professional service. I've had the founders answer e-mails late at night. Knowing chronic conditions and specialists are covered at good reimbursement rates is also important. I have puppies, a senior dog and a cat covered under my policy. This is a unique company and recommend highly it to everyone.
  • INSURER: Embrace
  • POSTED: 01/27/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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