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Mailed my first claim to Pets Best on a Saturday and had a direct deposit reimbursement the following Thursday. The turnaround time is so quick and the claim form is easy to fill out. Just follow the instructions on the claim form when you file your claim and they quickly take care of the rest. Thank you for your prompt response!

Embrace is terrific. We had our first major claim and they handled it professionally and expeditiously. They kept us informed every step of the way, and was our intermediary whenever necessary. It was a painless process!

These guys are great. They are proactive and make the process simple and friendly for getting your claim paid FAST. Zoe is now a healthy dog without a financial burden. Best decision was going with embrace. Never had pet insurance before, but will always use embrace!

I am very grateful to Embrace Pet Insurance in general - and to the customer-service claims Embracers. Amanda Collins acted so speedily and thoroughly on my most recent illness claim for one of my cats. However, being a lower-income person, a disabled senior, I wish I could afford to have a lower deductible. It's disheartening to have that $500 deductible amount, in terms of some of the ongoing health issues my rescued special-needs kitty is bound to have. That's just my life at this point. But at least the Wellness part of my pet insurance for that same kitty, for special diet food, is a big help throughout the year.

Fast claim turn around (as long as you submit claim form, itemized receipt from vet and copy of vet's record for your visit). Cost of premium is higher that VIP but coverage is much better, so I think it is worth it.

Fast claim turn around (as long as you submit claim form, itemized receipt from vet and copy of vet's record for your visit). Cost of premium is higher that VIP but coverage is much better, so I think it is worth it.

There were three things that were fundamental for me when looking for a dog insurance. First the monthly fee and deductible policy. Secondly the coverage, and third the customer satisfaction that implied the companies achievement of first two numerals. The monthly payments were a big deal for me, as I’m a student and I don’t have a high income. And comparing just by prices, Healthy paws was the most affordable option; in the many coverage, monthly fee and deductible combinations. In terms of coverage, healthy paw still seemed to have one of the most complete coverage if not the best. And I dedicatedly read many reviews and a high percentage of healthy paws customers’ seemed very satisfied. So I enrolled my healthy puppy with healthy paws. On my first month enrolled she started limping intermittently, and she was sadly diagnosed with elbow dysplasia. When I was at the vet's office I was very worried because apart of the bad news, I thought I had read some kind of waiting period for dysplasia diseases. Then I read my policy again and the waiting period was only for hip dysplasia, which meant her treatment would be covered. This was a big relief for me so I decided to proceed with her treatment. The Claim process has been extremely efficient and straightforward; it takes less than a week to receive a check in the mail. I cannot recommend them enough, I feel extremely lucky to be able to afford any of my dog medical needs and not let money take part on important decisions.

HEALTHY PAWS is amazing. I have 2 dogs and choosing a pet insurance company was overwhelming with so many different types of benefits to compare. I researched every company by creating a complex spreadsheet with all the companies and their different benefits. Then I input $'s I'd spent each year on vet bills. Then I played around with different scenarios & amounts. Even with the out of pocket initial consult exam fees, Healthy Paws came out on top when comparing $ paid to value received. After I signed up I knew I'd made the right choice because of their wonderful service. Claims are incredibly EASY for both me AND MY VET. Reimbursement was prompt (amazingly so) and no hassles with what was covered at all. (FYI- I also discovered with my spreadsheet that over the years I saved MORE going with the lowest deductible ($100) and highest percentage paid (90%), even though it's a higher monthly premium. I was surprised too!)

Our shiba broke off a chunk of his toy bone and swallowed it. He was vomiting and had bad diarrhea all night. We didn't realize he ate it until he left us a poopy surprise later. We brought him to the emergency vet because we weren't sure what else he had eaten and he had become severely dehydrated, lethargic and sick. The vet ordered bloodwork, X-rays and meds. Being our first claim, we were unsure how everything would be handled by HealthyPaws. We shouldn't have been worried at all!! The claim form was very easy and straightforward. HealthyPaws approved our claim the very next day and the claim check came in a few days! They even checked up on him to see how he was doing. We're so glad we chose HealthyPaws.

Real people behind real time reponses to inquiries and claims! I can't be happier with my puppy's insurance coverage with them so far in the past two weeks. They are thorough and professional as well being personable! A real joy to be their customer.