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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Embrace Pet Insurance is a must!

I have had VPI in the past and it is a nightmare. You think you are covered for those large bills and you are not. I had an insurance agent check Embrace out thoroughly and they are by far the best. I have 8 dogs so insurance is a must in my home. You will not regret insuring your pet with Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: 1 - 8

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10

out of 10

Warmth, Professionalism, and Personal Service

My husband and I wanted to be able to afford to give our rescued Australian Cattle Dog, Sara, the very best care for the rest of her life, so we enrolled her with Healthy Paws Pet Insurance. Approximately two months after signing her up with Healthy Paws in February, I noticed occasionally lameness in her right back leg. I took her to her vet, who examined her and gave the diagnosis of a partial cruciate tear and recommended surgery. (not an unusual injury for very active and athletic dogs). We also consulted with a highly recommended surgeon. He confirmed the diagnosis of Sara’s vet and explained two procedures and gave me estimated costs for each--Cranial Cruciate Ligament Rupture—Modified Retinacular Imbrication Technique (MRIT) (approximately $3000) or Tibial Plateau Leveling Osteotomy (TPLO) (approximately $4000). I submitted the estimates to the Healthy Paws Claims Team. Even though the TPLO was more expensive, they did not hesitate to encourage me to go with the recommendations of the surgeon. Sara had surgery on a Friday. On Monday I submitted the invoice and received a 90% reimbursement within 72 hours…FAST REIMBUREMENT just as they advertise. AND, with an explanation and breakdown that was so easy to follow and understand. And if this isn’t enough, I just learned that hydrotherapy for Sara will also be covered! The Healthy Paws Claims Team was so supportive—they all have pets and are so knowledgeable about everything related to dogs, including this specific surgery
  • INSURER: Healthy Paws
  • POSTED: 05/22/2019
  • BY:
  • BREED: Australian Cattle Dog
  • AGE OF PET: 1 - 8

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10

out of 10

MY LIFE WITHOUT LILLIE

In 2001, my husbvand and I lost our black Lab, my husband knew how upset I was and he was the same after all Mickey was 17 years old. My husband started looking for an Australian Shepard, we found a litter of pups in our area and we went over to take look. We walked into the puppies cage area and I feel in love with this 6 week old female she was merle colored and had one blue eye and the other eye was half blue and half brown. Both her parents lived on the horse ranch with the pups. We tookher home with us and the next six years were a pure delite, everytime I went to the store and shopped I would pick her up a toy. When I would walk in the house she immediately had her head in the grocery bag to find her toy and would play with all the 300 toys she had and never chew them up. On December 5,2007 she stopped playing and eating, I immediatley took her to a veterinary hospital and unfortunately the vet misdiagnosed her illness. On December 19, 2007 I took her to another veterinary hospital and the Veterinarian there stated to me that he did not like what he was feeling in her abdomen and he wanted to do surgery on her. He asked me to go home and he would call me from the operating room. Three hours went by and I was about to go crazy when the phone rang, it was the vet and he stated that he was standing in front of Lillie and he stated that she had over 40 cancerous tumors along her back bone and in her bladder and her liver. He stated that to keep her from suffering
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Australian Shepherd
  • AGE OF PET: Under a year

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10

out of 10

Worth every penny!

Adelayne (Layne) our 19 month old Golden Retriever is everything to us. My wife and I cherish her. Recently over July 4th holiday, we went camping and Layne got poisoned possibly by formaldehyde, the chemical in portable toilets. We rushed her into the emergency vet clinic fearing the worst. After several hours we were able to go home with Layne and medications. We watched her slow recovery for days. I submitted the claim to Embrace not knowing what to expect. Well thank you!! They paid us back $182.94 of the $303.27 emergency clinc bill. That's 60%! Layne is back to her normal sweet self again, she's loved more than ever. Thanks again Embrace-no questions-no hassles-BEST Insurance.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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9

out of 10

A+ Customer Service

I was so pleased with the customer service, fast reimbursement of wellness and great follow-up from the company. I was only a customer for a few days and all this was in a matter of a couple of weeks. I've had other pet insurance in the past, but Embrace excels above all the others, no doubt!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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9

out of 10

Friendly and Speedy

Pets Best employees are very customer friendly. I never feel rushed or do they seem irrated at my questions. The whole process for submitting a claim is easy and speedy. Thanks, Pets Best for the awesome customer service.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Rufus the dog LOVES Healthy Paws!

I insured our new dog, Rufus, who we adopted from a local shelter, about a month after we got him. A friend recommended Healthy Paws and I was skeptical at first - would it be worth the monthly cost? Well, after extensive research comparing Healthy Paws' prices and plans to other companies, I decided Healthy Paws offered the best coverage for the best rate (AND they give back to homeless pets, which is important to me). Still unsure if the insurance would really pay off, I decided to give it a go. Now a couple months later, I am confident enrolling Rufus with Healthy Paws was the right decision, and we will remain a customer for life! The customer service is fantastic, the claim forms are easy to fill out and submit, and everything is handled in a timely fashion - including reimbursement. One great perk is that the deductible is annual - not per incident. Our lovely dog has managed to already hit that deductible in the short time we've had him, and now we'll only be responsible for 10 percent of his healthcare costs for the rest of 2011. I can't say enough great things about Healthy Paws - I highly recommend the company, and I highly recommend your investment in pet insurance! It provides great peace of mind to know your pet will always be able to receive the medical care they need without maxing out your credit cards.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Australian Shepherd
  • AGE OF PET: 1 - 8

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10

out of 10

Embrace does not dissappoint

My Spinone is now 9 months old and I have had him covered by Embrace from the start. We've been to the vet a number of times already - thankfully nothing too serious - and Embrace has reimbursed exactly as promised in every case. I have been very pleased with the customer service so far, it is mostly very prompt and the communication is great - I get an email each time a claim is received and then another when it is processed with the detailed info. So far, so good with Embrace. I have nothing but great things to say and I feel like I made a very smart choice in choosing them to cover my dog.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Spinone Italiano
  • AGE OF PET: Under a year

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1

out of 10

Won't let me cancel my policy!

I talked to customer service asking them to cancel my policy due to bad reviews but the person I talked to will not cancel it to my request. He went on and on to convince me not to cancel it. I was already begging him to the point that I was so furious at him for not letting me cancel my policy. He wants me to listen to his nonsense marketing talk so I wouldn't cancel it. I even told him that I am pregnant and in a financial problem but he is stubborn. He doesn't care that I am already upset, begging, and yelling for him to cancel my policy. He would not even let me talk to another agent or their manager so I can complain. Last I know, the customer has the right to cancel their policy as long that they are in contract with them. This person clearly has some personal issues or just bad customer service.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dachshund
  • AGE OF PET: 1 - 8

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10

out of 10

Great Wellness Plan!

Embrace recently added a wellness plan that is fantastic! My dog, Eddie, recently went in for his annual physical where he was tested for heartworm and also issued a year's worth of the heartworm preventative. I faxed in the claim sheet the next day and 2 business days later the money was automatically deposited in my checking account. I was also emailed several times throughout the process making me aware of what stage my claim was in and when I could expect my reimbursment. Couldn't ask for a more seamless, speedy, efficient process than that! I can only hope that I will never have to use the insurance for anything other that wellness, but if need be, I know Embrace will take care of both Eddie and I. Thanks for being such a great company and giving me a great peace of mind!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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