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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

2

out of 10

PetBest is really PetWorst - A True Scam Artist

My dog has been marking his territory by urinating on objects since he was a puppy. After my dog reaches 8.5 years old, I decided to get him pet insurance as a safety net. I placed a call to the vet scheduling an appointment, and I inquired what the typical symptoms the UTI are. When I submitted my claim for the pet visit, the claims department suggested that it was a pre-existing condition based on that one call placed to the vet (which i didn't get to speak to the vet since she was not available). The decision was that since I called about UTI, it means he was already suck hence does not entitle to receiving medical reimbursement. The vet even completed a medical history questionnaire stating that my dog does NOT have any pre-existing condition pertaining to UTI prior to that visit, but Pet Best still refuses to accept that response. I am currently submitting appeals paper work. A filing with the Better Business Bureau will soon take place as well. I don't think they deserve the name "pet best".
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Healthy Paws Inspires Trust!

We recently enrolled with Healthy Paws and were so impressed to find a company that treated us so special. When we were enrolling our dog, Bentley, we found their customer service group to be very informative and friendly, clearly outlining everything that was covered along with those things that were not covered. They went out of their way to make sure that we understood what we were getting. There were no pushy sales tactics, just people that really cared about Bentley and us being protected. We hope that Bentley is never sick and never has to use this insurance but if something bad happens we trust that they'll be there for us.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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8

out of 10

Very good insurance

I have used 24 PetCare for my two senior dogs and have been grateful.Altho the coverage is limited for seniors,the company pays 100% of the vet bill (that is covered),and not a per centage. Payment is quick and customer service is excellent. Twice when I appealed a decision,it was adjudicated in my favor .So few companies even write policies for senior dogs and 24PetCare was there for my dogs' heart problems,accidents, back surgery and Cushings syndrome.Even tho there is a limit per illness/accident,it was a huge chunk back.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dachshund
  • AGE OF PET: 1 - 8

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10

out of 10

Prompt, fair, outstanding service

We have not had the greatest luck with our one year old Goldendoodle when it comes to her health. We had frequent vet visits for stomach issues, vomiting and kennel cough. We spent more than $3000 on vet bills. Thank goodness we signed up with Trucompanion. The insurance company was simply outstanding and after the initial claim, paid quickly and communicated well via email. They respond rapidly to inquiries. Please note though, that the policy does not cover the actual vet consultation costs nor preventive procedures such as immunizations or spading. This keeps the costs down. Any your policy's co-payment will never increase (currently 10%).
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: Under a year

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10

out of 10

Excellent customer service! 10/10

I have had to submit several claims for my dog in the last year and the customer service that I have experienced with this company has been excellent. They have processed and paid my claims quickly and the claims process is simple and easy. I have recommended Embrace to all my friends who have pets.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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8

out of 10

Good thing we didn't cancel....

After paying over a thousand dollars to save one of my cats a few years ago, I decided to buy pet insurance for all my pets. Since my pets very seldom get sick, I had recently considered canceling their policies, but a couple of months ago, another one of my cats, Sabrina showed up with a bloody nose and was sneezing a lot, so I took her to my Vet; after a biopsy it was discovered Sabrina had an aggressive form of cancer. The tests and procedures were expensive, but not as expensive as they would have been had Sabrina not been insured. Sabrina is now doing better and the cancer seems to have gone away, who knows, perhaps the biopsy removed the entire affected area; I’m just glad she’s back to normal and even more glad I kept her insured. You don’t really appreciate pet insurance until you have that emergency you weren’t expecting.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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9

out of 10

easy claims process; prompt reimbursement

I just completed the process on my first claim with Embrace and it was a breeze. The claim was for an emergency visit due to illness. The company e-mailed me in a timely fashion if additional documentation was needed and kept me informed of where they were in the review process. I work in the health care industry and anticipated problems with obtaining reimbursement, as that is the norm in health care. However, Embrace reviewed my claim and mailed the payment in less than seven business days.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Doberman
  • AGE OF PET: 1 - 8

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9

out of 10

Tom and Ollie

At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach. As an insurance agent (property and casualty), I appreciate good claims service. While we purchased pet insurance primarily as catastrophe coverage (Tom needed $4,500 worth of surgery once), we have availed ourselves of the coverage offered by Ollie's plan. We're not always in the black, which is okay, but we always receive claims payments in a timely manner, adjusted fairly and accurately. This year, Ollie's claims have more than offset the premiums we have paid. If you care about your pets, as we do, having pet insurance is a surefire way of making sure you can always afford to do the right thing.
  • INSURER: ASPCA
  • POSTED: 01/31/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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1

out of 10

Rejected a claim

My one year old terrier was ill with diarrhea. She was diagnosed with coccidia. Since she was within days of her annual vaccinations, the vet opted to give her her shots that day. The claim was submitted and I received a check for $0.05. My appeal was submitted with documentation from the vet stating her care plan. The appeal was rejected. I saved money by not having 2 office visits. I will find another company that does not put me in the position of jeopardizing my pet's health.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Fox Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Customer Service was very prompt to respond.

I highly recommend Trupanion to everyone I know. I have yet to file a claim on my 8 month old boxer. I did have an issue that could not be dealt with via the website. I dropped them an email and before I new it a service emailed back that everything was taken care of. Could not have been any easier. ref:00D8K
  • INSURER: Trupanion US
  • POSTED: 11/15/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: Under a year

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