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Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy to navigate around
Very easy to navigate around, easy to understand. Timeframe for reimbursement is adequate also.
Insurer: ASPCA
By: Richelle Pedalino
have been with pets Best for many years…
have been with pets Best for many years and several company changes. The biggest complaint i have now is that their time tp do claims has increased greatly. I was used to the old claims sectin being relatively quick, sometimes in a few days to a week. they always apologize but 6 weeks to get a claim resolved seems a bit to much.
Insurer: Pets Best
By: Alma Hall
ASPCA gave me peace of mind and allowed…
ASPCA gave me peace of mind and allowed me to be sure that my beloved pet got all the care he needed to live as long as he did I will forever be grateful for that. There was never a claim that was questioned or not paid out in a timely manner I recommend ASPCA pet health insurance to all my friends and family. And when I do get another pet I will for sure immediately re-purchase the insurance.
Insurer: ASPCA
By: CHELSEA SACCO
Great in theory, not so much in practice
I originally signed up for Embrace because it was the best coverage for the price available. I've been disappointed since then - it is a real struggle to get in contact with Embrace: I often have to send them 2 or 3 or even 4 messages before I get a response (although I will say, when I do hear back, they are very polite and try their best to be informative!) My biggest issue is that claims I have submitted for my dog a month ago still have not gone through, because Embrace states they don't have a record of my dog's full medical history; however, I have sent them a record of every vet visit my dog has had in her whole life (she's only a year old!). Additionally, the premium increased by 20% ($10 more PER MONTH!) when it was time for me to renew. Lastly, I once submitted a medical history review for my older cat to make sure she didn't have anything that Embrace would consider "pre-existing conditions" - despite multiple follow ups on my part, Embrace never completed this review. I hope they will improve their service and their prices will not continue to increase at such an outrageous rate, or else I will have to go elsewhere!
Insurer: Embrace
By: Maisy
Great Pet Coverage
Easy to use app. Quick turnaround. Great coverage.
Insurer: ASPCA
By: Catherine Betts
Great in theory, bad in practice :(
I originally signed up for Embrace because it was the best coverage for the price available. I've been disappointed since then - it is a real struggle to get in contact with Embrace, and I often don't hear back for weeks (although I will say, when I do hear back, they are very polite and try their best to be informative!) My biggest issue is that claims I have submitted for my dog a month ago still have not gone through, because Embrace states they don't have a record of my dog's full medical history; however, I have sent them a record of every vet visit my dog has had in her whole life (she's only a year old!). Additionally, the premium increased by 20% ($10 more PER MONTH!) when it was time for me to renew. Needless to say, I will not be renewing with embrace!
Insurer: Embrace
By: Maisy
Great customer service very…
Great customer service very knowledgeable and friendly staff
Insurer: ASPCA
By: Jennifer Donahue
Great company. Love the way you quickly administer claims
Thank you trupanion for your ease of claims handling at our stressful times.
Insurer: Trupanion
By: Michele
Easy to claim and fairly quick pay
Easy to claim and fairly quick pay. I feel confident with my dog insurance
Insurer: ASPCA
By: Yuriy Dovgan