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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

9

out of 10

ASPCA Pet Insurance

Our dog, Cody, had ACL surgery to his rear leg approx 3 months ago. He is no longer in pain and is recovering quite nicely thanks to ASPCA Pet Insurance. For once, we were able make a healthcare decision for our pet based on his medical needs and not based on our wallet! My wife and I are happy and, more importantly, Cody is happy! Thanks ASPCA!
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Embrace pet insurance ROCKS!!

Our 6th rescue, a healthy & very active 16 mo. old coated GSD Skyler, tore her ACL in her left hind leg. This happened less than 24 hours after we accepted our 7th rescue (foster to own) GSD, River! We had recently moved to a new home and incurred unexpected costs related to it and to recent automotive repairs. We had tried VPI years ago, but it was such a hassle we never purchased pet insurance again. That is, until I saw the Embrace flyer in our Veterinarian's office. Since we rescued Sky as a pup, we decided to give Embrace a try, based on testimonials and our own research. We immediately added River to our policy and words fall short to express our gratefulness to all the "Embracers" we have corresponded with. Their outstanding communication, professionalism and attention to detail is unsurpassed, especially regarding a time sensitive situation with Skyler's need for surgery. Embrace has confirmed coverage of $2736.92 of our surgical estimate of $3508.15 with possible additional coverage if the post-op total increases. What more could you ask for?? How about Embrace offering to direct deposit funds due you, into your bank account! This has been the worst possible timing for such an injury and the BEST possible outcome thanks to Embrace!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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10

out of 10

Very easy and very satisfied.

I did get pets best insurance for my Sphynx kitten. I was a little skeptical. I did file a claim for an echocardiagram for a heart murmur-she is only 5 months old. I did submit all the proper paperwork and with in a few weeks I did receive a check for 323 dollars and the procedure was 500. I am very satified with this company and I am refering them to all my friends
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Sphynx
  • AGE OF PET: Under a year

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9

out of 10

Really happy

We have had a great experience with Embrace Pet Insurance. Although the monthly premium is substantial and more than any other pet insurance option, the customer service and timely response is well worth it. Our Bentley had a torn CCL, which needed to be repaired via very expensive, but successful surgery. Most insurance companies question ligament tears and try to find ways out of paying the bill. Embrace responded to our claim in just a few days and our check was in the mail immediately. Apart from 1 issue regarding a vet visit due to diarrhea and being told that this was a pre existing condition (still confused over that one), we have been very happy.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Old English Bulldogge
  • AGE OF PET: 1 - 8

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1

out of 10

BEWARE....Pets Best has changed dramatically!

I had Pets Best for several years. I was pleased at first but have had several problems with them recently. They told me they would cover a treatment (after an extensive detailed conversation) and then changed their decision AFTER I went ahead with it. I heard they were bought by Aetna recently, and since then, my vet has said that many of his clients have had trouble with them not covering things they did before. Beware of them....I am looking to switch to another company and am very upset with them. I feel I was treated very unfairly and unethically.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: Over 8 years

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1

out of 10

ASPCA (HARTVILLE GROUP, INC.) IS A SCAM!!

My poor cat had an abscess in her mouth that burst through her face. She needed emergency surgery, and had some teeth removed. During her emergency surgery, the Doctor had to remove the abscess material from the other teeth, and clean those teeth in order to inspect them thoroughly, to see if there were any other abscesses in her mouth.Of the many procedures that the ASPCA Petshealtsh Care Insurance (Hartville Group) denied, was the cleaning of her teeth, saying it was a ‘Wellness’ procedure, a dental cleaning, which was an exclusion under the Policy!! This was NOT a Wellness Dental Cleaning, this was a possible live sparing surgery, in which the teeth had to be thoroughly inspected. My poor Li’l Girl later passed soon after, from possible complications from the abscess. This insurance company is as cold-hearted as they come, and I STRONGLY advise all others to stay away from this Pet Insurance, and for Existing Clients to CANCEL their policies. This company is a DISGRACE!!! They interpret procedures, contrary to the reasons they were ordered by the Veterinarian, so that they may be excluded from your claim. DISGUSTING & ABOMINABLE!!!!!
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: Over 8 years

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10

out of 10

Second wellness claim handled perfectly

This is the right company for customer-oriented pet insurance.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Wonderful service

We got our puppy on a Saturday and purchased the Embrace insurance and Wellness plan on the same day. We took him to our vet on Monday for an examination to make sure he was healthy. At that visit, we purchased heartworm and flea protection. On Friday, we were reimbursed for the entire Wellness amount. The people we spoke with in customer service couldn't have been more helpful. They even helped me set up direct deposit so I will receive the refund even more quickly. We are extremely satisfied with this experience.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

THERE IN TIME OF NEED

My darling little Muffin was the most adorable well mannered very healthy and happy shi-poo until one day she had a strange look on her face. In only eight days she left me at only six and a half years old. I took her to the best hospitals to cure my sweet dog but she passed away from a brain infection that was not curable. Pet Best immediately paid 80% of the cost and even covered $100.00 of her cremation. They were very kind over the phone and sent me condolances over my Muffin's loss. The vet cost were around $7000.00. I would have done anything to save her. Pe best came to the rescue financially when I needed it most. I would have prefered not to use the insurance and still have my darling Muffin but I am grateful that I did. Muffin was a part of my life and family and she deserved to have health insurance just like I do.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: 1 - 8

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8

out of 10

fast, transparent service after initial hiccup

I have submitted two claims and one wellness claim to date. Embrace has processed and paid its claims within two weeks of submission, with clear explanations of what is covered and what is not. I had some initial issues with getting them to process my dog's past medical history, which was faxed over with the first claim. They stated the records were not medical charts and the full two years were not there (they were); they also lost the first claim paperwork. I called the vet to confirm they were actually medical charts, re-faxed everything, emailed the vet confirmation to Embrace, and it was as if everything got lost again because the same thing happened. It was rather annoying. I told them to look again and it was taken care of. It would have been helpful if they explained what is supposed to happen after your first claim submission. It was below the deductible so I assumed I would hear nothing and didn't realize it was lost until the second claim's process went differently. Also, it would be nice if you could set up direct deposit online instead of having to call in and set it up over the phone. Hopefully going forward things will be smoother.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Jack Russell Terrier
  • AGE OF PET: 1 - 8

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