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Our puppy was bitten by another dog in the dog park... it was an emergency trip to the 24hr vets. The submitted the paperwork to Truepanion and Truepanion stepped in straight away, an email to advise they'd received the claim and an email the next day to say it had been processed. We had enough to worry about with our puppy and were extremely grateful that the worry of payment was taken away. Thanks Truepanion!

Trupanion processed my claim for my cat very quickly and and the claim was settled exactly as I expected it. I also appreciate that they sent me an email when they received the claim, and also when it was being processed, as well as letting me know by email how they were settling--all this before I got written confirmation in the mail. It was much easier and quicker than making a medical claim for my own medical expenses.

Trupanion processed my claim for my cat very quickly and and the claim was settled exactly as I expected it. I also appreciate that they sent me an email when they received the claim, and also when it was being processed, as well as letting me know by email how they were settling--all this before I got written confirmation in the mail. It was much easier and quicker than making a medical claim for my own medical expenses.

I have had Embrace insurance for over a year now and must say they are great! The reps are always prompt to respond and very helpful. Will recommend.

Easy claim process. Very quick settlement. E-mail updates during claim process.

Easy claim process. Very quick settlement. E-mail updates during claim process.

From the first call to there response PERFECT,I was laery about getting Pet Insurance but once your pet gets sick it changes everything,The poeple I spoke with Knew That it wasnt a pet But My Family member Its nice when the poeple your dealing with Care

My 6 year old Golden Retriever tripped in a hole while running and popped his hip out of place and tore his ACL. Healthy Paws was so extremely helpful during this whole process and would always keep me in the loop through emails or phone calls. I would always get notified when they received my paperwork or if something was missing. Once everything was processed, I was shocked to see how fast my reimbursement check came in the mail. I could not be happier with their amazing customer service.

With 3 cats, it is a revolving door to the Vets. It really pays to have pet insurance. Just one emergency can wipe out your finances. one of our babies has fragile health, and ASPCA has really helped out. Also I love the idea of supporting the humane treatment of animals.

I started using this company after I lost a pet to cancer. I wish I had their insurance then. I have 2 Shih Tzu's and thought with what I went thru not having insurance with the one, that I would get it for my other two, so I would never have to experience this again. My Vet recommended Trupanion and I called and decided to go with them. My one dog is 8 yrs old and noticed this lump on his tail. Took him to my vet and it was a tumor so went ahead and had it taken care of. My vet sent in a pre authorization and then decided to have it done. I was amazed at how fast Trupanion worked with my claim. He had the surgery on a Monday and by Thursday my money was in the bank (before my Vet cashed my check). Then with the follow up and bandage changes etc, Trupanion had that money in my acct within 2 days. My hubby and I are disabled and these dogs are so much comfort to us and keep us going. I am so glad that I now know I have comfort in knowing my pets will be taken care of when an accident or health issues arise.