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I hope never to be forced into a decision regarding my pet's health because of money, that is why I purchased Embrace Pet Insurance and I am so glad I did! My 4 year old cat (Jethro) fell ill suddenly and had to undergo several thousand dollars worth of tests....all of which was covered per our policy. Our claims were paid in days without issue. I will recommend Embrace to everyone!

Embrace is my first experience with a pet insurer and it has been nothing short of exceptional. My 16 month old black lab tore her ACL last month which resulted in surgery and several follow up vet visits. Embrace has honored every claim in a timely fashion with no issue. I highly recommend Embrace and will use it for all future dogs.

Best money I have ever spent.

Best money I have ever spent.

Trupanion is the BEST pet insurance I have ever worked with. My dog Rio got a hold of a bottle with Buclafen in it and ate all the pills in there. The overdose was enough for kill a large dog and my 7 pound Chihuahua was rushed to the hospital in cared for for 20 days. The medical bills included many nights in ICU, dialyses, and all the treatment you can possibly think of for overdose and renal failure. But TRUPANION help our hand the whole way through and together we saved Rio's life! My dog would have been dead by now if I had not chosen Trupanion as my pet insurance!

Trupanion is the BEST pet insurance I have ever worked with. My dog Rio got a hold of a bottle with Buclafen in it and ate all the pills in there. The overdose was enough for kill a large dog and my 7 pound Chihuahua was rushed to the hospital in cared for for 20 days. The medical bills included many nights in ICU, dialyses, and all the treatment you can possibly think of for overdose and renal failure. But TRUPANION help our hand the whole way through and together we saved Rio's life! My dog would have been dead by now if I had not chosen Trupanion as my pet insurance!

My dog required double knee surgery. I filled out the pre-certification form and initially my claim was denied as a preexisting condition. The process allows for an appeal which I made with a letter from my vet and my claim was reconsidered and approved. Through the entire process the response from Embrace was very impressive. Each time I sent paperwork I received an email verifying the information had been received and when I should expect a response. Post surgery I was contacted by two different people to make sure I received my payment but more importantly, concerned about the well being and health of my dog. This is hands on customer service at its best. I recommend Embrace to anyone looking for a company that truly believes in their mission and is willing to work closely with each client to help with their specific situation. Lots of companies talk about caring about their customers but Embrace backs it up.

We bought pet insurance on our dog, Bailey. He was just diagnosed with cancer and thankfully we have Healthy Paws. Surgery and chemo is expensive - over $3,500 so far. Healthy Paws has been awesome and extremely compassionate. Not all pet insurance is the same. We got the 90% reimbursement plan with the $500 annual deductible. Now medical decisions are made based on Bailey's needs and not our pocketbook.

We rescued a blue heeler last June and he is quite an adventurer. A few weeks ago he cut his paw while getting his daily exercise and a nearby park. The cut required stitches and medication. We are so impressed by the quick response from Embrace in handling our claims. It gives us such peace of mind knowing we have this coverage.

My first claim experience with Trupanion wasn't the best and I really don't think I'll keep it much longer. My French bulldog needed an expensive procedure so the rep told me to get a pre approval. Great, I thought, this will speed things along. Well, it didn't quite go like that because she didn't ask me for all the paperwork involved to get the procedure approved. So the day before the surgery I still didn't know they would approve it and if she would have requested all the paperwork involved instead of just sending me a form it wouldn't have been so stressful. Now they're raising my rate and I've only had them for a year and just filed that one claim. When I called to find out why the rep really didn't sound like she knew what she was talking about. I asked to speak with a supervisor and she said it would take 2 days for someone to be able to call me back. 2 days? What kind of customer service is that?