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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

my first claim experience

My first claim had a little BUMP in the road , but everything was resolved quickly with a little help from Lea.Thank you Embrace
  • INSURER: Embrace
  • POSTED: 01/28/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Simply the best of the best

Embrace has handled us and our pets' needs with great care, concern and rapid response to every detail including reimbursement. Their employees take the attitude that your pet is theirs and touch base with you months after you need their service just to see how your pet is doing. Makes even a difficult situation bearable. I am an actual customer and our dog Spike's life was saved not only by the emergency vet hospital but by the wonderful employees at Embrace. Peace of mind they provide is PRICELESS. You can view our story on their site under real stories. I spread the word everywhere I am in contact with pet owners. Embrace even insured or senior dog when no other one would due to his age and pre-exisitng handicap...the premium was lower than most other companies' coverage for dogs under 5 years of age; our dog was 10 years at time of enrollment. Thank you doesn't seem adequat.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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1

out of 10

Don't act out of good faith, they DON'T

The only way to come out ahead with Embrace is to have a compete understanding of the policy play their game. We had our 8 week old puppy cleared on the ortho exam during the 2 week initial waiting period so we thought we had a healthy perfect puppy and that we were covered. 2 week before the 6 month waiting period for ortho injuries was completed my puppy hurt her knee. We should have waited to get her looked at. They denied the claim saying the ortho exam was done during the waiting period and because of that we had to wait 6 months. We acted in good faith, they did not. If she needs surgery down the road, it won't be covered. Good luck if you pet gets hurt or sick. I am sure they will figure out how not to cover it.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Fist time pet insurance owner

I've always had several pets and it seems that I always end up spending a fortune on them at some point. We spent $2500 on knee surgery for my poodle....$3000 for multiple eye surgeries and emergency vet visits for our Shar-pei. I kept saying that one of these days I'm going to buy pet insurance. After Maggie and Sugar passed away we eventually were ready for a new dog. We purchased a French Mastiff puppy and as most people know, the bigger the dog, the bigger the bills. I found Embrace on line and got Bailey set up with a policy and have made a claim on her shots and wellness exam. I was reimbursed within a week or so and was very happy with the experience. I just faxed in the claim form and invoices and had an email the next day saying it was being reviewed and then a follow up email saying a check would be coming in the mail. I feel this is going to be money well spent. I chose Embrace because they not only cover the normal expenses (shots, emergencies, etc. ) they cover hereditary diseases like hip displasia. If you do your research, you'll find in the small print that most other pet insurance carriers don't offer that. I think this is going to be a long and happy relationship with Embrace and I've already recommended them to several people who have pets. Thanks Embrace!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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2

out of 10

Careful

As I thought this company cared about pets, one has to remember that it is still a business. I insured my less than a year old puppy and added hip dysplasia insurance. Upon bringing her to the vet for a regular checkup, my vet said that she was standing "odd". I did not think anythin of it, but my vet wanted to do an x-ray. I let him, only for him to come back letting me know she has hip dysplasia. I was shocked and did not even see this coming! I collected all the relevant forms and followed all the instructions from the Trupanion website. I faxed everything in, just claiming the x-ray and meds. Trupanion emailed me that day notifying that they refuse to pay. There reasoning: the condition was found within the first 30 days of my insurance -- I only had two more weeks to go. I called to see if any further coverage would be available after the 30 days and was told "no". I even explained that I did not even know and that it was not even my choice to get the x-ray done then! Trupanion still refused. I realize that it is in their policy but there has to be an exception in some cases. I could even have the vet write a letter explaining that it was his idea and not mine, but that would still do no good. Since Trupanion has done absolutely nothing for me, I asked for a refund for my coverage (2 months) and was refused on that as well. They just offered a $5 refund on the hip dysplasia. To everyone out there, be wary on your policy start date and allow your pet to suffer until the 30 days is up. This is was Trupanion forces you to do.
  • INSURER: Trupanion US
  • POSTED: 09/26/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Great Follow through

I am very busy, and the fact that Embrace employees follow through on all the paperwork and email confirming everything, and then follow up at the end of the process, really makes my life easier. My first puppy, and of course I love him, but having him healthy is very important, and I am happy that I paid to have insurance!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

They're always there

Sometimes I think the dogs that really need us find us, because when a new furry member of our family joins us, we immediately insure them with Embrace and undoubtedly something will happen that would not have been possible to treat without insurance. But Embrace never blinks an eye and not only pay in a timely manner, but asks how my dogs are doing in a way that tells me they genuinely care. They've been there to pay us over $10,000 to help fight a battle we ultimately lost with one of our Dane, to get us through an emergency splenectomy with another and they regularly reimburse me for the acupuncture treatments for my old Dane girl with arthritis. I would never have a dog without being insured by Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Great Dane
  • AGE OF PET: Over 8 years

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10

out of 10

Ease at Processing Claim

It was very easy to process the recent claim that I submitted. The payment was within a few days of my dogs procedure. There was no surprises and it was a pleasure to deal with Embrace. I would highly recommend Embrace for your pets health insurance.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: West Highland White Terrier
  • AGE OF PET: 1 - 8

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8

out of 10

Served it's purpose

I like this insurance because it helped us to make quick decisions when our dogs were sick without having to worry about the amount of money we were spending. My dog BamBam was given just 2 weeks to live due to his kidney problems unless we were able to be extremely aggressive with fluid treatments, etc. We were able to say "yes" right away knowing that the insurance would cover the first $1500 for this incident. It has been 15 months now and BamBam is still doing fantastic. The insurance does only cover the first $1500 of each incident and if the pet is not considered to be "cured" within 6 months, the insurance will never again cover this incident. If BamBam has a kidney problem in the future, we basically are on our own. We don't like this part of it, because this is not how REAL insurance works. But, when the incident first occured it allowed us to say YES to treatment without giving it a second though. I will likely get this insurance on my future pets as well.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Above and Beyond Expectations - And I'm a picky!

After considerable research of various insurance companies (I'm obsessive about researching big purchases), I selected Embrace. I was not disappointed. During sign up, as is typical of sales depts. pretty much everywhere, I received excellent customer service. When I had to ask clarification questions regarding how to best sign up my new puppy, the agent was patient, knowledgeable and pleasant. So far so good... It was the phenomenal customer service that came later that really blew me away. I had problems getting my claim forms in, and the gentleman I spoke to was kind helping me sort that out. He also advised me about getting the puppy check-up form completed to decrease the waiting period before my new fuzzy friend was covered. And here is the cool part... I left papers to be signed at my vet, and in spite of the very nice reminder calls from Embrace about faxing them in, hadn't yet gotten around to going back to pick them up. Here is the amazing part...EMBRACE CONTACTED MY VET DIRECTLY AND HAD THE VET SUBMIT THE FORM FOR ME! :) :) Essentially, being like, "Lets finish this file and make sure this client get's her refund in a timely manner... even if she is a slacker when it comes to paperwork." Wow. They could have easily sat around letting my file get dusty waiting for me to complete my end of the paperwork, but they went above and beyond to make sure I was getting my check in a timely fashion. Thanks Embrace! You are efficient even when I'm not. :)
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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