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This is the second claim I've had to file and the process is so easy! Either my vet or myself faxes in the claim with detail receipt and that's all I have to do! I get email updates on how the process is moving along (claim received, claim processed, claim payment mailed) and if any problem arises an email is sent about that too!

I adopted a 5 yr old rescue miniature poodle mix who was very thin. I had already lost a dog to cancer and one to kidney failure so know what a financial burden that can be. I didn't want $ to be the deciding factor on the type of care I was able to provide him. Having no medical background info on him, I decided to research pet insurance. I spent a lot of time looking into the various companies. I chose Trupanion and have been very happy with the Policy benefits. As it turned out, Buddy had stomach problems that started a few months after the adoption and the bills began. Special food, tests, daily meds all trying to control his symptoms. Finally was referred to a gastric specialist (cha-ching!). At this point I was facing an endoscopy and an ultrasound. I figured I better look into that policy I bought! I submitted all the bills I had to that point and spoke with them regarding how much they would pay towards these procedures. Since bills were for the same chronic problem, they applied them to my deductible (per diagnosis). Once that was satisfied, I received payments for 50% of the special vet-Rx canned food & 90% for prescriptions and procedures & will FOR HIS ENTIRE LIFE! Hopefully we will find a cure, but if he requires lifetime meds for this same condition, Trupanion will continue to help pay for them. I fax in my claims, and Trupanion processes them and I have a check usually within a week. Knowing that I could give him the best possib

I adopted a 5 yr old rescue miniature poodle mix who was very thin. I had already lost a dog to cancer and one to kidney failure so know what a financial burden that can be. I didn't want $ to be the deciding factor on the type of care I was able to provide him. Having no medical background info on him, I decided to research pet insurance. I spent a lot of time looking into the various companies. I chose Trupanion and have been very happy with the Policy benefits. As it turned out, Buddy had stomach problems that started a few months after the adoption and the bills began. Special food, tests, daily meds all trying to control his symptoms. Finally was referred to a gastric specialist (cha-ching!). At this point I was facing an endoscopy and an ultrasound. I figured I better look into that policy I bought! I submitted all the bills I had to that point and spoke with them regarding how much they would pay towards these procedures. Since bills were for the same chronic problem, they applied them to my deductible (per diagnosis). Once that was satisfied, I received payments for 50% of the special vet-Rx canned food & 90% for prescriptions and procedures & will FOR HIS ENTIRE LIFE! Hopefully we will find a cure, but if he requires lifetime meds for this same condition, Trupanion will continue to help pay for them. I fax in my claims, and Trupanion processes them and I have a check usually within a week. Knowing that I could give him the best possib

Wellness claim, handled promptly and happy with the service.

My pug, who is only one and a half, recently developed epilepsy. It was very scary to know that our little boy was sick. Thankfully, one thing we did not have to worry about was the cost of vet care. I was hesitant at first to get pet insurance since I had a bad experience with another company in the past. However, I did some research and decided to bite the bullet and get insurance from Trupanion, since it had great reviews. I am so glad I made that decision. I put in a claim for our pug's medical expenses and received constant updates by email right up until I received the cheque in the mail. We are still battling epilepsy with our boy but the fact that all medical options are available to us now with insurance from Trupanion is very comforting.

My pug, who is only one and a half, recently developed epilepsy. It was very scary to know that our little boy was sick. Thankfully, one thing we did not have to worry about was the cost of vet care. I was hesitant at first to get pet insurance since I had a bad experience with another company in the past. However, I did some research and decided to bite the bullet and get insurance from Trupanion, since it had great reviews. I am so glad I made that decision. I put in a claim for our pug's medical expenses and received constant updates by email right up until I received the cheque in the mail. We are still battling epilepsy with our boy but the fact that all medical options are available to us now with insurance from Trupanion is very comforting.

Excellent! Paperwork very easy and short. Checks arrived very quickly. Very pleased.

Excellent! Paperwork very easy and short. Checks arrived very quickly. Very pleased.

When we rescued our little blind pit mix Gonzo ( which happens to be our first dog ) we knew we wanted to make sure he was covered as Vet expenses can be costly. We have had to make a few claims so far and the customer service has been great! Making a claim is easy and I couldn't ask for anything more from a company. I swear he has better insurance than we do!!!! Thanks again Healthy paws for everything!!

After being with the same vet clinic for 6+ years I got a bad diagnosis took my dog for a 2nd opinion only to learn that she had a compensated cardiac disease with a murmur. The insurance claim was approved and I was reimbursed for the services all within 2 weeks or less start to finish. They even called me a week later to ask about her and wished her well. So impressed with their customer service..