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I have two dachshunds, and for anyone that knows the breed, knows they come with a laundry list of ailments they're prone to. Although my boys have - few pre-existing conditions which are not covered(and I am fine with this because I knew it was the way of things before enrolled) I still have had not one problem getting our claims reimbursed. In fact, one of our dogs seems to have something every other month wrong with him, and we would not be able to keep up with the bills and the care for these guys without embrace. Aside from the claims, the customer service is out of this world, and communication is that of no other company I have encountered thus far. I was previously enrolled with another company who I always had issues with specifically in the claims department and I switched to embrace and have not been let down yet. I have even recommended embrace to other family members - Thanks for kicking butt embrace!!!

Once claim was sumitted, Embrace prosessed in a very timely manner. Excellent service and extremely happy with the quick response.

Bubba was having diarrhea problems. After testing, he was diagnosed with exocrine pancreatic insufficiency. This will be a life long problem but controllable. This was my first claim. I couldn't believe how quickly and easily the claim was settled. They even wrote asking how Bubba was doing afterwards. I had even called to ask a question about my scanned invoices ( thought I might have messed them up). Their representative couldn't have been nicer. She even asked after Bubba.

My little Abby is very rambunctious and always getting into trouble. Needless to say, I was at the vet quite a bit when she was a puppy. Whether it was for illness or wellness, ASPCA was and is always prompt with their service. Thank you so much for covering her!!

We chose Healthy Paws based on other reviews online, but no personal experience. Well now we can attest to the fact that they are a company that delivers! We've had a couple of hospitalizations with our two french bulldogs that were scary, but we didn't have to worry about covering the bills, because Healthy Paws delivered on its coverage agreement with no hassles. The hospital submitted the bill directly to Healthy Paws, and within two weeks we had a reimbursement check and an email inquiring into the progress of our baby. It's comforting to have a reliable insurer when dealing with the stress of illness. Thank you Healthy Paws!

While camping on our way to our grandson's birthday, Roadie was bitten by something. He was staggering. began falling over and his gums were white. We raced to the nearest vet, he was treated, recovered,,and we even made it to the party. Pets Best covered all the charges after the deductibles: emergency call, lab works and meds. What a relief!!

Coverage is great. We only selected insurance for illness not wellness. Embrace was the only company that would cover ortho problems for our Bernese Mountain Dog. claims are processed very quickly and accurately.

We are the fur-parents that had to treat a boxer-mix for lymphoma two and a half times….without insurance. Ouch. Since that little guy passed, we decided to get insurance on our two elderly dogs (one adopted as a puppy and the other adopted at 8yo). We are now treating two dogs with hip dysplasia (rimadyl, Adequan), incontienence (Proin), ear necrosis, gingival hyperplasia (twice resected), and now immuned-mediated hemolytic anemia with a possible adrenal gland tumor. Whew! Luckily Embrace has come through and has really helped us provide the best care for our dogs.

Pets Best insurance coverage has been a life saver for us over the years due to the age and needs of our pets. Their claim process is user friendly and payouts are prompt. They have saved us a lot of money with the coverage they provide. We looked at other companies and found Pets Best to out rank all the others, and our Vet gave them a true "Thumbs Up". We highly recommend Pets Best to all pet owners regardless of their pet's ages. They will be there when you need them!

My claim was deposited with a week of being submitted. Great service!