Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Pleasantly Surprised

I used to use a different company for pet insurance - on that was well known and reputable. I didn't renew that insurance because it felt like I gave them an awful lot of money for nothing. Very little from my annual wellness visit was reimbursable, and failing an emergency, it felt like throwing money away. I did some more research and found Embrace. I was hesitant at first because in signing up, some of the paperwork made me wonder if I was basically giving my premium to a company that would leave me in the lurch. Well, there was absolutely no need to worry! I just took Kira to the vet. She got vaccinated and checked out, and I bought some Advantage. The entire bill was $295. I expected that I might see $80 - $100 back, so imagine my surprise when Embrace emailed me to let me know I was being reimbursed $200! That covered everything except the Advantage. The check arrived within the week. I was so impressed, I've been telling everyone, even my non-pet owning friends and family. Thank you, Embrace!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Siberian
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Cooper and his stuffies

I am so glad we have Healthy Paws Insurance for our dog. When Cooper mysteriously started vomiting we had to make an emergency trip to the animal hospital. It was comforting to know that we didn't have to turn down any diagnostic tests. He had stays, barium tests, blood tests and had to stay over night. The claim form could not have been easier to fill out. All I had to o was print out Cooper's custom form, get a vet signature and attach a receipt. That's it! I had a check within a week. So easy!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Excellent response

OUr 10 year golden was diagnosed with a torn ACL. We submitted our claims and immediately recievedconfirmation that theyhad been received and were being processed. Within two weeks we received our checks. We alos recieved courteous phone calls from Trupanion to let us know that our cliams were being processed and the checks were on thier way. The service was suberb. Having insurance gave us the confidence to select the best care for our golden. She is now a puppy again walking on four legs within five weeks. Thank you trupanion,
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
3

out of 10

74% Premium Increase

After only 1 year and a very small claim my insurance premium has increased 74%!!!! 2 months of paying this increase and they recover the cost of my entire claim. This is ridiculous!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
8

out of 10

very quick reimbursement

Very quick response and reimbursement. We hope to not need to file any claims other than wellness, but we know that we'll at least get reimbursed quickly.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Weimaraner
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
9

out of 10

Excellent coverage and very responsive staff!

I've had Embrace pet insurance for over a year now and have been extremely pleased with both the coverage (for illnesses as well as general wellness expenses - like flea medication and teeth cleaning). In addition, the staff are wonderful about keeping you informed about the status of your claim, an explanation of the coverage, when to expect a check once the claim is approved and even check to be sure you have received your check. Excellent all the way around!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Black And Tan Coonhound
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
7

out of 10

one big drawback

While this company has many excellent qualities there is one big drawback. They claim all vets accepted. What they do not mention is.... the vet must fill out paperwork EVERYTIME you submit a claim. The office I go to does not file insurance ( or do any paperwork) after a very long phone call to embrace plus sending in doctors notes I still do not know if they are going to pay my claim for an illness it has been 2 weeks. Embrace is willing to pay for the WELLNESS PORTION VERY QUICKLY but considering that is money they are just holding for me I am not too impressed. Until I find out if this illness claim will be paid I would not recommend this company.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
1

out of 10

Burn your money before spending it with Embrace!

Embrace insurance is an absolute waste of money, you would be better off spending your money on anything than giving it to them. They seem to find a way to SCREW you nearly every time you file a claim. I will give some specific instances for you..... -I was told that because my dog had been taken to the vet in the past with one of his symptoms at the time being vomiting.....This was considered a pre-existing condition. If you have puked in the last year from food poison or the flu-would you consider that pre-existing? -After calling and speaking to one of the reps on the phone about rehab for my dog, I was told under the terms of my policy that this should be covered. So I went and got him the treatment and then it was denied payment because in his chart it mentions that we had spoken about keeping his weight down as he got older so his legs would be better (he's got bad front legs) It never said he was overweight, as I have copies of the records. -When I moved from one apt to another, my premium was raised due to higher costs of treatment at my new place, but........I MOVED 5 BLOCKS AWAY & IN THE SAME EXACT ZIP CODE! WITH THE SAME VET AS WELL! -I was told that my claims were not covered because I submitted them past 60 days since the visits. However, in the terms of my policy it clearly says that for any charges under $50 you can submit those claims with a larger claim or at the end of the policy year. -Also, their response time is horrible. I've even be
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Another Satisfield Customer

I have worked within the insurance related industry for nearly 40 years and although it had nothing to do with Pets Insurance, the theory of handling claims has to be similar. I am impressed with reference to the speed in which the claims are processed and the ease of application. Thanks Pets Best for your services. Pat; San Diego, Ca.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Tibetan Terrier
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Glad we selected Embrace

We have never had pet insurance and after researching various companies selected Embrace - we're glad we did. The service has been fast, fair and the customer service agents are friendly and helpful. We have an Irish Setter puppy that insists on getting into everything and we have been thrilled with the response to the various claims we have submitted. We would definitely recommend Embrace
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Irish Setter
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No

Get a quote today

Leave a review