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1st time trying out the Pet Insurance. Very friendly and helpful overall. The staff reviews all the claims accurately and issue the checks efficiently w/o any further questions asked. Much better than human insurance company by all means. Will recommend friends over here.

I did a lot of research almost 5 years ago when I chose Embrace. From day one I've been happy with my choice. On one recent claim my 5 year old Miniature Schnauzer, Brody, was diagnosed with juvenile cataracts. I am willing to pay for a premium policy, just like I do for my own health insurance where I know what my deductible is and what my actual coinsurance will be. And my reimbursement will be for the actual cost of treatment. I have been very happy with the care and speed of service....with auto deposit I've been reimbursed within just a few days of my vet faxing our claims. I am a loyal advocate for Embrace and recommend them any chance I can. You will not find a better company to work with.

We have a middle aged Dane who is showing spinal issues. At the recommendation of the neurologist we had an MRI performed which, happily, eliminated the most serious possibilities. Embrace paid a significant fraction of the cost. We have two Great Danes currently insured by Embrace and also had previous Danes covered. We have always been highly satisfied by their coverage and professional service. Our vet remarked on a previous claim that the percent paid was surprisingly generous, so we are not alone in our recognition of Embrace

Piper has received excellent care from Boca Veterinary Clinic, and excellent patient service and prompt claim payment at a very stressful time for her and her owners. Thank you!!

Piper has received excellent care from Boca Veterinary Clinic, and excellent patient service and prompt claim payment at a very stressful time for her and her owners. Thank you!!

I had my doubts when I first enrolled Talullah (my cat) two years ago but my doubts were washed away after my first claim. Talullah recently was diagnosed with a cancerous tumor in her mouth and had to have all but 2 teeth extracted. I have submitted 4 claims so far for Talullah and have received my reimbursements within two weeks of my claims. I've spoken with a representative a couple of times with questions and each time, the rep was courteous, knowledgeable, and voiced compassion and concern for Talullah. Talullah is on the road to recovery and so far, there has been no reoccurence of the tumor. Talullah would not be alive today if it were not for ASPCA Pet Insurance. I could never had afforded the surgery and aftercare necessary to keep her alive and well. The small monthly fee is well worth the peace of mind ASPCA Pet Health Insurance offers. Thank you ASPCA Pet Health Insurance and your caring staff!

Trupanion is the best! They are very caring people that work at Trupanion, and you can tell they love pets. Very professional as well; I had my refund within a week. Thank you Trupanion!

Trupanion is the best! They are very caring people that work at Trupanion, and you can tell they love pets. Very professional as well; I had my refund within a week. Thank you Trupanion!

Not only are Embrace's rates and coverage the best in the business, but the customer service staff has always been extremely patient, courteous, and prompt with explanations and payments on claims. They don't make up reasons to deny claims.

My Beagle had an condition that Embrace said was pre-existing and would not cover. I went back and forth with Embrace. With great help from my vet writing letters and explaining her notes she requested that Embrace cover her treatment. This condition was not pre-existing. The underwriters accepted the appeal and approved the coverage. If you believe you should be covered for a condition and it is not pre-existing, you should fight for it.