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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Bad experience
I had an emergrncy with my dog and he is cover for 90% and trupanion paid 3 dolars
Insurer: Trupanion
By:
Bell's Insurance
Because the woman I worked, DIANE KENNEDY SALES SPECIALIST T 888.612.1138 xtn. 4189 | F 866.405.4536, with to decide on choosing trupanion was extremely helpful.
Insurer: Trupanion
By:
best pet insurance ever
it's so easy and stress free
Insurer: Trupanion
By:
Best service and customer care
The ease of submitting my claims and how quickly the response is makes the process for me so relaxing.
Insurer: Trupanion
By:
Claim quickly processed
My claim was handled quickly and efficiently.
Insurer: Trupanion
By:
Easy claims process
Very easy claim process helps ease the stress of dealing with my pets illness.
Insurer: Trupanion
By:
they don't pay for prescription dog…
they don't pay for prescription dog food given by my ver for her digestive problems due to worms.
Insurer: Pets Best
By: jay brecker
Helpful and efficient
Always kept us updated of our Claim, explained everything. Quick and efficient payment.
Insurer: Embrace
By: Susanne
Terrible - possible security breach
Raised my price 2 months ago and neglected to tell me until last week. Then today someone left me a voicemail saying my policy was going to be cancelled in two days for non-payment. I have paid Trupanion for 10 years (thousands of dollars!!) and am paid up to date. Confirmed with credit card as well. Called Trupanion and was told many people received the VM and it was all a mistake. Seriously? Trupanion is really dropping the ball and we will begin looking for a replacement.
Insurer: Trupanion
By: Rick
Incredibly slow customer service
Incredibly slow customer service, waited on hold for a very long time. Poorly explanation of benefits. Website doesn't work as advertised. Would not recommend at all. Edit: The website is still most definitely not working well, doesn't allow to me update or fix my claims aside from adding attachments. You didn't even read my review did you, cuz aside from saying to visit your site you didn't address my other concerns. Also, this review was written Feb 13 which kinda proves my point, today is March 29 which is objectively a very slow response.
Insurer: Pets Best
By: Morgan Carlston