154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 18, 2021

They need to hire more help.

Claim process is often take longer than it takes me to get my credit card bill. There are long waits when you call in. And the mobile app does not work very good on my iPhone 6.

Insurer: Pets Best

By: Chris

Useful
February 18, 2021

Worth having!!

Definitely worth having as a pet owner. Get it as soon as you get your pet!

Insurer: Healthy Paws

By: Caroline

Useful
February 18, 2021

Quick and easy claims processing; honest and straightforward

Very prompt and straightforward claims processing, and great communications. Helpful app - do it all from your smart phone.

Insurer: Healthy Paws

By: Jeremy

Useful
Verified February 18, 2021

Very prompt and straightforward claims…

Very prompt and straightforward claims processing, and great communications. Helpful app - do it all from your smart phone.

Insurer: Healthy Paws

By: Jeremy Vogel

February 18, 2021

Buyer be aware - Premiums Increase Yearly

I purchased a policy through Trupanion for my 2 dogs. They do raise their premiums yearly. Trupanion promise: “Once enrolled, pets stay insured regardless of age and coverage will not change.” Coverage won’t change but your premiums will increase. Buyer be aware.

Insurer: Trupanion

By: H

Useful
February 18, 2021

bad customer service

Our dog came down with an eye condition that my vet felt was an auto immune disorder this was after we bought the insurance the insurance company requested the dogs medical records to ensure it was not pre-existing which I completely understand however my vet tried sending over the information twice by fax and showed me the fax confirmation pages and they kept continuing to claim they didn’t get it so my vet gave me the records I scanned and uploaded them to the claim and they still denied it saying they never got them very frustrating and when you try to call to get an answer you’re on at least a 45 minute wait no vets office that I am aware of can sit on the phone for 45 minutes trying to get through to somebody

Insurer: Pets Best

By: Teah

Useful
February 18, 2021

Pets Worst

They will deny most everything as pre-existing which I clearly don't agree with and they offer no evidence. Example - my dog was recently treated for a UTI, denied claim stating it was pre-existing. ? Really, his 1st every UTI was pre-existing. Thanks Pets Worst.

Insurer: Pets Best

By: Lisa

Useful
February 18, 2021

love it

love it. My dog was hospitalized for a night and getting my claim in and money deposited was easy and pretty fast. Very happy. I have all of my dogs on this insurance.

Insurer: Pets Best

By: Autumn Mattson

Verified February 18, 2021

Pet Insurance

1. Price is right ! 2. Great Benefits! 3. Easy to apply! 4. Excellent reimbursement !

Insurer: ASPCA

By: Steven Kuilan

Verified February 18, 2021

Thank you.

The compassion, communication, and customer service on behalf of Star was outstanding. Thank you.

Insurer: Trupanion

By: S.

Useful

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