154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 18, 2021

I can only comment on the sign up…

I can only comment on the sign up portion. It was fast and easy. Never spoke with anyone and it was all online.

Insurer: ASPCA

By: Corinne Manley

February 18, 2021

Stay away, horrible customer service!

I signed up with Pets Best for a new puppy. I chose the unlimited plan and enrolled via my mobile phone. During the process the name of the plan and the confirmation is misleading. No where was it apparent that the wellness services were not covered. All puppies need several vaccinations and the cost to spay. Upon submission of my claims I was informed my plan did not cover this. I was told I could add it at the anniversary which was 7 months later. The customer service lack compassion and understanding. Typically you chose these policies for the 10-15 years of your pet. I would not recommend this company because of its lack of customer services and lack of care. Stay away!! I will cancel and go with a more customer oriented company. Also 5 calls all with more than 45 minute wait time to speak with anyone.

Insurer: Pets Best

By: Bill Callahan

Verified February 18, 2021

Disappointed

Very disappointed on coverage.

Insurer: Trupanion

By: Richard

Useful
February 18, 2021

They did what they said.

I don`t write reviews often, but this company stood behind their claims policy and covered my pooch when he injured a leg. Saying that, I will renew policy for next year. I purchased an accident only policy.

Insurer: ASPCA

By: John

Useful
Verified February 18, 2021

Fast efficient processing of claims

Claims have always been processed in a timely manner. Trupanion updates you as the claim is process. Appreciate the fact that my vet can send the claim in directly.

Insurer: Trupanion Canada

By: Brent

Useful
Verified February 18, 2021

Trupannion FANTASTIC

They are fantastic,the response time unbelievable. From customer service very caring about your pet.

Insurer: Trupanion

By: Raymond

Useful
Verified February 18, 2021

Trupanion Test

Test

Insurer: Trupanion

By: Jeri

Useful
February 18, 2021

My cat was diagnosed with diabetes

My cat was diagnosed with diabetes. She is a very small cat, not obese and it has been very difficult to establish the correct insulin dose. She has required multiple glucose profiles. Trupanion has been a lifesaver as I am a pensioner on a fixed income. Medications and monitoring have been covered. Trupanion pet insurance has been the best investment I have ever made. I never expected to have to use it as my cat has always been healthy. I am so grateful for the support and prompt response

Insurer: Trupanion Canada

By: Sheila Robson

February 18, 2021

Trupanion have been great I like the idea of billing to the vet and just paying the difference I have told a few friend about Trupanion and how satisfied I am with them

Trupanion have been great I like the idea of billing to the vet and just paying the difference I have told a few friend about Trupanion and how satisfied I am with them

Insurer: Trupanion Canada

By:

Useful
February 18, 2021

Very helpful easy to do business with

Very helpful, easy to do business with

Insurer: Trupanion Canada

By:

Useful

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