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Our cattle dog had a common calcaneal tendon avulsion. In other words the equivalent of his achilles tendon snapped. Trupanion has been quick to evaluate the claims and covered a large portion of both the surgery and the follow up care.

if they would respond to my emails, or return my phone calls. Overall they eventually provide summary and what is being issued, however, they are not easily accessible by their 800 number nor email.

if they would respond to my emails, or return my phone calls. Overall they eventually provide summary and what is being issued, however, they are not easily accessible by their 800 number nor email.

The express submittal process does need a little work - hopefully that will speed up - but I am always happy in general with mt Trupanion interactions

The express submittal process does need a little work - hopefully that will speed up - but I am always happy in general with mt Trupanion interactions

We were getting a French Bulldog puppy and since they have been known to have certain issues for the breed, we shopped around for a company that would include those hereditary issues. We chose Embrace. Unfortunately, Tilly hurt her leg at 5 months old. She required surgery for that. We also had a night when she suddenly started slobbering/salivating constantly...streams from her mouth. She's had a "hot spot" on her back and a problem with her ears. Everything was reimbursed under our plan. It was painless and we are really glad we chose Embrace. Reimbursement is based on the bill you paid, NOT what the going rate is for an injury or procedure. So as Tilly is our first puppy together, we are extremely happy with our choice!

This pet insurance is the best thing we ever purchased. Our Bernese has had a couple of issues and the coverage was just as advertised. It is easy to submit claims and the payment is prompt! I wish my health insurance was as efficient!

This pet insurance is the best thing we ever purchased. Our Bernese has had a couple of issues and the coverage was just as advertised. It is easy to submit claims and the payment is prompt! I wish my health insurance was as efficient!

our Ridgeback Coon hound mix ingested something that causedvomiting and diahrea. We took him to Pet emergency and they opened him up and treated it. after 2 weeks with a cone around his neck, we are grateful to still have him. Your claim service is excellent and is up to your promises.

Our yellow lab, Fiona, was throwing up, and we were very concerned. We were away on vacation and had to take her to a local animal hospital twice, until the situation was resolved. Once she was healthy again, we submitted both of the vet bills to Healthy Paws. They kept us informed at every step of the claim process, and we received our payment check by the time we got back home. They really are an excellent company, and we would highly recommend them!