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Our Shih Tzu has to have eye surgery because he has glaucoma in one eye. I received an estimate from the doctor and faxed it to Trupanion to see what, if any they will cover and they notified us that they will cover all of the cost except for $800! This is a $5500 surgery. I told the doctor and she said that Trupanion is excellent because most pet insurance companies will not pay for this type of surgery at all. We love Trupanion

Our Shih Tzu has to have eye surgery because he has glaucoma in one eye. I received an estimate from the doctor and faxed it to Trupanion to see what, if any they will cover and they notified us that they will cover all of the cost except for $800! This is a $5500 surgery. I told the doctor and she said that Trupanion is excellent because most pet insurance companies will not pay for this type of surgery at all. We love Trupanion

I purchased the pet insurance after a particularly costly incident with both my dogs and have never regretted this, as recommended by my vet. I have made 1-2 claims per year based on various illnesses and injuries, and the customer service and support has been amazing! The reps truly care about your pet and even call to check in and see how the treatments are going. The claims were processed within days and the benefit explanations were very clear. I am very happy I chose ASPCA for my pet insurance coverage.

Once again we are pleased to learn that our dog's medical problem is covered. I think it is also important to say we are pleased with Embrace and their service whether this specific claim was covered or not!

I have a 4 year old labrador. This is the BEST thing that I ever did when I signed up for this insurance. I signed up when she was just 8 weeks old have used it numerous times. The most valauble time that I had to use it was last year when she had to have bilaeral ACL surgery that bill was very costly if not for this insurance I would have had a HUGE bill. There system is very easy to use they pay quickly and are very frienly and helpful when you need to call. I would highly recommend this company to anyone who is on the fence about signing up for it. I would never own another dog without this insurance again it has paid for itself over and over again. Great dog insurance can't say enough about it...Every dog deserves the best and I am truly pleased with this insurance.

I bought a wellness and illness/accident policy to cover my jack russel/fox wire terrier mix dog I adopted from the shelter. When I adopted him, he was wheezing in his chest. I went to the vet and they gave me antibiotic for his infection. I then bought this insurance policy. You have to take your dog to the vet within a year for this policy; otherwise, you have to take him to the vet within 14 days or so when your policy start. Since I just adopted him, I only had the one vet visit to report back to the insurance. Three and half month later, my dog caught Kennel Cough from a dog at the park. I had to take him to the vet to get antibiotic. Since he had an "upper respiratory infection prior to the start of your policy which makes any conditions caused by or related to this condition pre-existing until he has been free of all clinical signs for a full 12 months from the last noted occurrence" I could not get reimbursed for the kennel cough nor will I be able to get reimbursed for any other respiratory infection until 12 month later. I do not understand why I have to wait a full year to be cover for respiratory infection. There are several different type of respiratory infections and some are triggered by several different type of organisms. For instance, Pneumonia and Kennel Cough are caused by several different strains of bacteria, viruses, and fungi. My dog was already vaccinated against Kennel Cough from the shelter; however, he still got it because he caught a different strain the vaccination doesn't work against. So, beware of any pre-existing condition your dog may have had in the past because they won't cover you. FYI: They will contact the your vet and request a copy of your charts. This is probably standard against other pet insurance. I did get reimbursed for a test that was part of my wellness plan, so the I can't complain about the wellness plan. I recommend adding it to your plan.

Healthy Paws is worth every penny and we are so glad that we signed up for insurance with them. They deliver what they say they will and quickly. Our dog had a terrible stomach bug and spent two days in the animal hospital and they covered us for exactly what we signed up for. They even checked up to see how are dog was doing. Very happy with their service.

The invoice prepared by our vet gave the impression that Clover's visit was illness rather than wellness related. This made a $325 difference in our eligible Wellness Rewards reimbursement. One quick email, and Embrace reviewed their interpretation of the claims, checked with our vet, and, within a few days, we received our full $400 Wellness Reward...complete with an apology. Both professional,and appreciated.

The day before I was supposed to leave for a long trip my dog started to cry when going to the bathroom. I took her to a 24hr clinic since our vet was closed. When they started to advise me about what they wanted to do I told them to do whatever was needed because I had the peace of mind in knowing that my pup has great insurance. UTI infection - antibiotics and my "Piper" is well. She hasn't even finished her meds and a check from Embrace is already on the way. And its not all about the money -the people at Embrace are GREAT -always kind, informative, friendly and quick. Well worth it.

They were very on the ball in letting us know where the process was at; always reminding us they were working on it and letting us know the moment it was completed