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Extremely pleased with their professionalism on the phone and also their quick correspondence. Easy to fill out form and very helpful and caring staff. My vet is now only referring Trupanion to their patients. Our puppy has had some issues and I receive my reimbursement checks within days of faxing them my form and receipt. They may not be the cheapest or the most expensive, but worth having a good, caring company with no hassles.

Trupanion has saved my dog Roscoe's life, if I had any other insurance I would not have been able to have my dogs three operations because I would have had to pay out of pocket all expenses and then wait to have gotten reimbursed. With Trupanion I was able to have these operations performed immediately because I only had to come up with the 10% and the initial deductible. They have the kindest and most professional staff I have ever worked with. I have recommended Trupanion to everyone I know who has a pet and continue to ask even those I do know if they have a pet and if they are insured. This insurance is a must have if you love your pet. God Bless Trupanion and their entire staff. I feel as if you are part of my extended family.

Trupanion has saved my dog Roscoe's life, if I had any other insurance I would not have been able to have my dogs three operations because I would have had to pay out of pocket all expenses and then wait to have gotten reimbursed. With Trupanion I was able to have these operations performed immediately because I only had to come up with the 10% and the initial deductible. They have the kindest and most professional staff I have ever worked with. I have recommended Trupanion to everyone I know who has a pet and continue to ask even those I do know if they have a pet and if they are insured. This insurance is a must have if you love your pet. God Bless Trupanion and their entire staff. I feel as if you are part of my extended family.

I have a friend who had a different pet insurance program and over heard them mention it when there pet was ill so I checked into their program and others online and Embrace seemed to be the best. I signed up. A few months later are little one got sick. Took him to the vets. I was not serious. I mentioned to the vet we had an insurance plan and he said they usually don't pay much. I was disheartened but summited the bills by fax. I was notified by email they got them and was processing. In less than a week I got an email with my refund amounts. I have to say I was happily surprised. Embrace covered everything they said they would. I don't get this good of service from my own health insurance program. I am happy we are covered by Embrace. I am going to recommend it to my family who have pets and everyone else I meet.

While petting Brewster I found a lump on his paw and neck. The vet did a smear test. The test results indicated cancer cells for the lump on his paw and inflammation on his neck. Both lumps needed to removed and biopsied. I called Healthy Paws since I never submitted a claim prior. They were very supportive, reassuring and knowledgeable about Brewster’s coverage. I submitted two claims one for the smear test on the other for the blood work (needed for surgery). I expected these claims to take a long time to process since Brewster is 7 and Healthy Paws needed to review his medical history. I was pleasantly surprised to see the claims were processed within a week and check was received shortly after. The next claim was for his surgery, they processed the claim the day I submitted it. A check was received about two days later. I also received a follow up email from Healthy Paws just to see how Brewster was feeling and wishing him well. I am so happy that I choose Healthy Paws. I could not ask for better service. The process to submit claims is very easy; claims can be emailed, uploaded or mailed. Forms can be downloaded from their website. The EOB's provided are very easy to understand. The coverage was exaclty what I understood it to be and hassel free.

I recently got a puppy and knew from not having pet insurance in the past I wanted it this time. I explored all kinds. Embrace seemed to fit my needs the best. They do what they say they are going to do and reimburse promptly. No claim is too small or too large... AND they reimburse based on what you paid not a sliding scale! LOVE IT! Highly recommend this insurance.

I was told my little yorkie would be covered when I traveled to my vacation home in St Maarten. After three years I finally made a claim and I was told no coverage out of USA. I feel ripped off.

So glad I have insurance with ASPCA. Carly (my silver gray, 12+ year old cat)was vomiting, wouldn't eat (this NEVER happens) and was generally lethargic -- just not herself. Because she was insured, I didn't have to give it a second thought. Off to the vet we went. I was able to tell the vet to go ahead and do the tests that would rule out anything life-threatening -- which I may not have been able to afford, it I didn't have your insurance. She's fine and the problem was not serious, but my relief was immeasurable.

I have had Embrace pet insurance for years and have been continually impressed with the care, integrity and consistency. I have no regrets whatsoever. Very kind and fair-minded personal....

My vet did it all for me. Deductible is great and monthly payments are low and easy.