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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Diabetes Claim

Barney has had a few medical problems over the years, the most recent is Diabetes and recently Trupanion has made a change to allow coverage for his food as his food was changed to manage his blood sugar better.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Great Service!

I have been nothing but thrilled with Embrace Pet Insurance. Both of the claims I have made were immediately processed. What a great service to have. I would have a hard time affording my dog's vet bills without them. Thank you!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: Under a year

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10

out of 10

Excellent service

I have paid into the insurance for a year and a half and I hoped to never need it but when my dog woke up limping one morning I was very worried, took her to the vet and of course they had to X-ray her and investigate the cause, there were a couple of issues but fortunately it was nothing serious, she had actually injured her paw pad, but after the expense of the visit I was very happy that I had insurance and could rest assure that whatever the issue was, my little baby was covered and would be safe. For a first time experience having to make a claim, Trupanion actually paid me my money much faster than even they initially said it would take for a first time claim since they had to get her medical records which is something they only have to do once, with your first claim. I received the exact amount, covering her meds, her X-rays and everything except the visit, which I already knew was not covered. The service was excellent and I would recommend this company to all my friends! Thanks Trupanion, for doing what you promise you will in times of need!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bichon Frise
  • AGE OF PET: 1 - 8

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10

out of 10

Great Insurance

COLE IS A 13 YEAR OLD DOMESTIC LONG HAIR THAT DEVELOPED HEMOBARTONELLA IN MARCH OF 2011 HIS CLAMS HAVE BEEN PAID PROMPT AND WITHOUT ANY PROBLEMS. I WOULD ADVISE ANYONE TO PURCHASE THIS INSURANCE
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Longhair
  • AGE OF PET: Over 8 years

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10

out of 10

As promised...

Hello, I wanted to write about my experince with Trupanion for my GSD Charlie. Charlie had a bad laceration on his paw in November that called for an emergency care. As soon as i filed the claims, trupanion kept me in touch and well informed about the procedure. Trupanion did 100% what they promissed! They did cover 90% of the expenses! Not only that, but they answered all my questions patiently, they chatted on-line - which is a real time saver, all - I mean all - employees i was in touch with had nothing but kind words to say about my pet while explaining what was going on with the claim. I can't thank these guys enough! I really can't! Troupanion sent the check immediately following their e-mail with a clear explainiation of what was covered! A huge help! I have nothing but the best words for these guys! Ardi
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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5

out of 10

Claims

It is nice to have some coverage but it doesn't pay like it should. ASPCA Insurance reduces the price of the claim and then pays you 80% of what they deem usual and customary so you actually wind up getting 50% vs. 80% of a claim.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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1

out of 10

Bait and Switch!!!

Below is the email I received about a premium increase for my dog who is about 1.5 years old and has been insured for just over a year now. They are increasing my monthly premium from $39.68 to $68.10 which is nearly double!! This is unbelievable!! I am now realizing how many other people they've done this too over at least the last couple of years using the same terminology to create a loophole from the original contract. Beware of Trupanion!! I wish I paid more attention to the negative reviews when first researching. Policy Number: XXXXXXXXXXXX 11/30/2011 Re: 1/9/2012 Premium Adjustment Dear Cecil Xxxxxxx, Thank you for being part of the Trupanion family and for being a responsible pet owner. We strongly believe in being a partner to help provide the best medical care for your pet. We cover diagnostic tests, surgeries, treatments and medications with no limits — no matter where your pet goes for care. As incredible advances in veterinary medicine continue, the cost of veterinary services also increases. Trupanion is different from other insurance companies. We do not use a complex benefits schedule or fixed payout limits when paying claims. Instead, we price our insurance to cover 90% of actual injury or illness costs — the best in the industry. Because of our outstanding coverage and the increase in medical costs, on occasion we must adjust our rates. As a result, a rate adjustment is planned for this year. Your new monthly premium and the
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Vizsla
  • AGE OF PET: 1 - 8

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10

out of 10

Embracing Excellence and Customer Service

Like all of you out there I too am daddy to two of the sweetest long-haired chihauhaus that are beyond spoiled! My wife an I shopped for pet insurance and had a couple of terrible experiences until a friend recommended Embrace Pet Insurance. Our experience with them has been nothing short of superior in all aspects of cost, reimbursements, and follow up customer service. They are by no means cheap but I can tell you that the services they offer are worth every dollar we spend. They are fast, efficient, and "get it", meaning they understand and empathize with what we go through when our babies become ill or injured. I actually had a representative call me to see how my little girl - Mango - was making out post op from her shoulder fusion. As we speak, my big girl - Maggie - a.k.a Mootz - is under going a surgical procedure to remove infected anal glands and they reviewed the pre-authorization estimate and sent us an email detailing what the % of coverage would be. They condensed a 7-day process into a 24-hour turn around so we wouldn't suffer sticker shock with the bill! Embrace is just a down home folksy operation that is professional, well organized, quick to respond, and has the best interests of policy holders on the front burner. They are wonderful to deal with on the phone and go out of their way to accommodate policy holders. I'm the first one to send off a barn burner to whomever is willing to listen when I receive poor customer service from any organization. I
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: 1 - 8

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10

out of 10

Pets Best is the very BEST!!!

We are so please with how quickly you handled our recent claim for our dog Rocky. I most certainly would recommend Pets Best to everyone! Thank you for your wonderful service! janice Milano Sumter, SC
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Trupanion is the BEST pet insurance company

I have a 2 year old mixed breed dog that has had nothing but problems ever since her turned 2. I have had the option of taking great care of my wonderful dog because I am insured by the best pet insurance company ever. Thank you so much Trupanion for helping me...
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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