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My dachshund Trixie got to where she couldn't walk and we had to carry her to the emergency vet which was over $500.00 and VPI paid all of the bill minus my co-pay of $50.00! She ended up having to be hospitalized for almost a week and VPI paid the $200.00 bill. Unfortunately she ended up having to have back surgery at a cost of $3500.00 which VPI paid minus my $100.00 deductible! Thank God for my VPI insurance. Trixie is doing well and we didn't lose everything to get her that way! The only bad thing for me was having to pay upfront and wait to receive my payment from VPI!

I've never had a problem with this insurance and am always reimbursed really quickly.

We purchased other insurance for our new puppy after internet search before we discovered Healthy Paws and switched our coverage within the first year and are so glad we did. I never wanted the cost of a procedure to be a factor in making hard choices about care in an emergency or illness. Our golden doodle has received the best of care at MSPCA Angell Memorial and recently had a Mast cell tumor that was infringing on his eye removed. I repeatedly am amazed at how caring and quickly claims are processed. I received reimbursement within 3 days of submission of the latest claim.

This was my first claim after having insurance for 3 years. I am blown away with how fast the process was. I uploaded the claim paperwork and within a DAY I received an email with what amount I was getting and it was being deposited to my bank account the next day. My only confusion is the co-pay for each item.

Glad a friend recommended VPI. Great customer service from assisting in selecting the right plan to processing claims in a timely manner for reimbursement. The low monthly plan cost is well worth it when it comes to caring for our dog.

4 1/2 years ago I was lucky enough to meet my St. Bernard puppy Gus! I researched everyone in the pet insurance industry and one name kept coming up, Healthy Paws Pet Insurance. I was skeptical to think that anyone could be this great. Every review was right. Each and every time I ever had to submit a claim, it was processed immediately and never with question. About a month ago I received the news that no one wants to hear. Gus was diagnosed with Osteosarcoma. It has been a month of X-Rays, doctor visits, lab work, oncology visits and pain management. Without the support of Healthy Paws, Gus could not receive the proper care that he needs and deserved. I love Healthy Paws! You are helping both Gus and I to make it through a very difficult and challenging time.

Our 2 YO Lab ate a sock (not his first time; probably not his last time) that became an obstruction (hopefully the last time!). He needed emergency abdominal surgery requiring an overnight stay at the clinic. He seemed well on his way to recovery, but a few days later his condition worsened to the point where he required another emergency overnight stay with the vet for IV fluids and monitoring. He eventually bounced back and is 100% fine. Embrace accepted all claims immediately and processed 3 out of 4 of them within a few days. The last claim took longer because they needed more information from the vet, but it too was acceepted at the full benefit. We are so thankful to the vet for taking care of our dog and to Embrace for offering this affordable service to assist with unexpected emergency costs.

Vet submitted claim papers. I was notified by email when Pets Best received claim. They said they would begin processing claim right away and that most claims are completed within 10 days. The next day they notified me that my claim was completed and approved and a check would arrive in 5 -7 days. They encouraged me to sign up for direct deposit for even faster reimbursement. I could not be happier with their service.

We just started with Healthy Paws at the beginning of the year and I've been incredibly impressed. Our dog Soupy got the tip of his tail bitten off and had to have part of it amputated so it would heel. I submitted my claim online and it was wrapped up in 36 hours and I received a check soon after. I submitted a follow-up invoice for post-op medications on the iPhone app and couldn't believe how easy it was. In both cases, I received a very clear summary of exactly what was covered. The entire process was incredibly painless and let us focus on Soupy's recovery. I also reached out the support line to ask a question about the claim process and was able to speak to someone quickly who answered all of my questions. I am very impressed with the responsiveness and great service at Healthy Paws and I highly recommend them.

I have a lab that is almost two years old and as you know- labs eat everything!! She was able to eat a leaf from a sago palm and by that evening she became very ill. I took her immediately to the emergency clinic and they were able to treat her and today she is showing no signs of illness. I brought her home on a Monday- submitted a claim that day and by Tuesday they had completed my claim and mailed a check. Healthy Paws even followed up with me to see how she was doing- my own doctor doesn't do that! Would recommend!