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I first purchased pet insurance after I spent $700+ at the emergency vet when my dog was a puppy and ate some flowers that made him sick. Since then, in addition to normal care, it's been there through kidney stones, kidney infection and bladder infection at the same time and - most recently - meds, exams and surgery related to his eating a rock. I love that the deductible is $100/yr instead of a per-visit deductible. Submission for reimbursement is easy claim processing is fairly quick. Having the insurance provides such peace of mind that I'll never be without it again.

Best money I ever spent on any kind of insurance. Health, home, auto, life or disability for humans. This company treats your pet as a valued client and better than some insurers treat human clients. Claims paid promptly and fairly always. President Obama should have worked with Trupanion in designing a health insurance program for humans. I am sure if that had been done there would be a lot more happy active stock and politicians. These people have it right and down to a science.

Best money I ever spent on any kind of insurance. Health, home, auto, life or disability for humans. This company treats your pet as a valued client and better than some insurers treat human clients. Claims paid promptly and fairly always. President Obama should have worked with Trupanion in designing a health insurance program for humans. I am sure if that had been done there would be a lot more happy active stock and politicians. These people have it right and down to a science.

I have both Wellness and Illness/Emergency Policies. On both, the reimbursements have been accurate and very quickly paid. Thank you Embrance!

How can I get denied because of a pre-existing condition when 4 vets couldn't figure out what was wrong with my little girl? These people are the true scum of the earth. Don't waste your money. I'm confident that any positive review is from a vpi employee. Literally 4 vets, including neurologist and internal medicine specialist. No diagnosis. That's not what I'm upset about; these miserable scumbags said that it was a pre-existing condition. My kitty passed at the age of 10 months. She deserved better, so does anyone that cares enough for their pet to get insurance. VPI WILL NOT HELP!!!! They look for any excuse to get out of their responsibilities. Dog sh**. Pun intended.

I can't believe I would ever be raving about an insurance company. When my beloved 24-year-old cat (yes, 24!) Sydney was diagnosed with a malignant breast tumor, I was devastated. There were numerous diagnostic tests and a rush into surgery. The bills mounted up. Trupanion was right there by my side through the whole process. They made filing a claim unbelievably easy and, at this incredibly difficult time, they thankfully did almost all the work themselves. E-mail exchanges were easy and encouraging and payment was immediate. My only gripe with this company is that I cannot rate them higher than a 10. (BTW, Sydney had a great surgery, tumor encapsulated with no spread, back at home, happy as ever.)

I can't believe I would ever be raving about an insurance company. When my beloved 24-year-old cat (yes, 24!) Sydney was diagnosed with a malignant breast tumor, I was devastated. There were numerous diagnostic tests and a rush into surgery. The bills mounted up. Trupanion was right there by my side through the whole process. They made filing a claim unbelievably easy and, at this incredibly difficult time, they thankfully did almost all the work themselves. E-mail exchanges were easy and encouraging and payment was immediate. My only gripe with this company is that I cannot rate them higher than a 10. (BTW, Sydney had a great surgery, tumor encapsulated with no spread, back at home, happy as ever.)

I have carried VPI Pet insurance for 15 years and covered 3 of my dogs. Two of which are no longer with me. I am so thankful that I had this insurance especially when the two got older and in their senior years I had to file many claims. My little one now just has semi annual shots and denials. VPI was always very caring and professional. I would highly recommend this company to cover your animals.

Say they cover well costs such as vaccinations, heart worm medication, etc. however, I have not been reimbursed for said items. Thinking of dropping this insurance. Feel like they provide false information and refuse to pay for legitimate claims. FALSE Advertising !

Very disappointed. VPI will deny your claim stating it is a pre-existing condition when it is not. Then you have to appeal it with all the records of your pet for the last 12 months even though they already have them with the initial claim. Will not recommend them, nor use them again. There are far too many other pet insurance companies that I can use. Or save myself the money and the aggravation and not use any at all. Per Consumer Reports all are a waste of money. On this review, it wanted to know if it is a dog or cat, it is neither, but an exotic so I had to make up an animal