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My first experience with pet insurance, very expensive acute event. The vets offices and I submitted the forms on a Friday and the next Monday, the review was indicated to be in process on Tuesday, and was approved on Thursday and I had the check within 2-3 days. Amazing. Needed to call them a couple of times just with my own questions (not because of issues) and the phone was answered promptly, the folks on line had my case records available WHEN they picked up the phone, and were clear and knowledgeable from the start. I did not expect this from my knowledge of human insurance. Although when I was choosing insurances, my vet office said Trupanion was the most helpful and they felt the best coverage. With my dog's acute event, the specialists group that I needed to see said the same---the best coverage and easiest to work with, in their experience. This review is totally uninfluenced, and I am a very happy camper..!!!!

I'm thankful I have pet insurance. ASPCA has been responsive and helpful. Getting your claim back in the mail is a little slow but they have the option of directly depositing into your account if you want to take advantage of it. I have had very good service and overal satisfied.

All finally worked out.

I have had 6 dogs over past 35 yrs but never had pet insurance until. So glad to have it, esp for the wellness segment. My girl is 14 yrs old and so thankful to have her covered....just never know about life & health. My boy is 9 and most curious & fun guy. Just want to hang on to them as long as I can....love them so. Both are healthy & active & loving. Want them to stay that way. Thanks for the Wellness Plan.

ASPCA reviews claims timely and pays exactly as promised. The rates of reimbursement are very reasonable for expenses incurred due to unexpected illness. We have been with them for seven years and been treated fairly throughout.

I paid premiums for my dog for a decade (over $6000). Then when he had cancer the max benefit wasn't even close to the amount he procedure cost. We wound up having to let my dog go. For the next pet we are going to put the monthly premiums into an account we set up specifically for vet care. Had we done the same with this dog we would have had the money to cover this treatment and save his life.

I have 4 dogs and they are all insured and I use healthy paws all the time! They are always so quick to process my claims and I get a check in the mail a couple days later! I love using the app it's so nice to just take a picture of my bill and upload it to the app.

I was so super impressed with how quickly Healthy Paws processed my claim. I got an email saying the claim was being processed and could take up to 10 days. They literally finished processing the claim that same day. That is a huge relief when you have to pay a big chunk of money in vet bills and you know your claim will be processed quickly. The process to submit a claim is so easy too! I am so glad we chose Healthy Paws for our pet insurance provider.

the policy and insurance was dealt with in a very fast and efficient manner. I was updated via email regarding my claim and coverage, I received a cheque I the mail within 1 week and I live in rural BC. I also used this service while Domino was under coverage about 4 years ago. She fell off a cliff (she had multiple surgeries and weekly checkups over a 1yr period) the Trupanion insurance was very beneficial and helpful during the ordeal. Domino is now fully recovered from her fall and is doing great.

the policy and insurance was dealt with in a very fast and efficient manner. I was updated via email regarding my claim and coverage, I received a cheque I the mail within 1 week and I live in rural BC. I also used this service while Domino was under coverage about 4 years ago. She fell off a cliff (she had multiple surgeries and weekly checkups over a 1yr period) the Trupanion insurance was very beneficial and helpful during the ordeal. Domino is now fully recovered from her fall and is doing great.