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I groom my Tilly every 4-5 weeks because she is a Yorkiepoo. But this season has brought on scratching galore. Between ears infections, skin issues and temperatures, I have been hit in the pocketbook multiple times. I love her and I have taken on the responsibility of a dog. She comes before me. Luckily, I have this insurance and know that I will be geeting money back when an emergency comes up. And it has over the last 2-3 months. Thank God for my insurance! But also Thank God for my companion, Tilly Marie - AKA- Matilda

We have had VPI since Bella the Bulldog was a puppy. VPI has a consistent review, communication, and reimbursement process that has been very helpful and timely to caring for our pet. VPI covered her entire ACL surgery and hospitalization for double pneumonia. We were thankful for the financial security while we dealt with our family pet's medical issues. 2 Thumbs up from Bella the Bulldog & Longwell Family

Believe the hype - it is all true! I was fortunate [and smart] enough to enroll my pit mix rescue the day I brought him home at eight weeks old. Although very strong, very active and otherwise very healthy, he developed cherry eye in both eyes long before his first birthday. After two unsuccessful surgeries at an excellent facility, the visibly upset veterinary ophthalmologist reached out to her colleagues for support. She found a peer at another animal hospital, who after reviewing my dog's records and photos the previous surgeon had sent, said a new procedure he had pioneered would work. To cut to the chase, my dog's eyes are finally fine. Without the support of Healthy Paws, I don't know what I would have done. They paid my claims, without any questions or arguments, within five business days of me submitting them. This is in sharp contrast to the experiences of others I know, whose dogs are covered by some of the other, popular pet insurance companies. They had nothing but horror stories to share about their pet insurance carriers. The few times I needed customer service, the phones were answered quickly, by kind, competent agents who spoke and understood English. I know as my dog ages my rates will go up, but let me say this - he will never, nor will any of my future dogs, ever be without Healthy Paws insurance. I have told my experience to at least 20 of my dog park peers, some of whom, regrettably didn't listen carefully enough, and are now in the situation I thankfully avoided. Save yourself headaches and heartaches - the day you bring home a new dog or cat, insure your new family member with Healthy Paws. You wouldn't let your kids be uninsured, would you?

i submitted various claims for Chloe from regular visits to teeth cleaning to her final days when I had to sadly put her down at 14 1/2. Petsbest responded to each claim in a timely manner. The coverage was excellent as well as the service. The employees were a pleasure to work with.

Sent the money in a timely fashion, faster than human insurance, would highly recommend this company, no hassles at all.

I've had mixed experience with PetPartners over the years (I got it for my dog when he was 8 months old and he just died at 10 years). Whenever I had a claim they paid it promptly, and it was easy to file online since I own a scanner. Generally it was easy to figure out exactly how much they'd pay you back--80-20 with a $125 deductible--although there were a few times with the wellness part of the plan that I didn't feel that they reimbursed as they should; my vet is NOT expensive and sometimes they wouldn't cover her basic charges. That being said, during my dog's final bout with cancer they were wonderful, even paying for his pt without a blink. They say to expect it to take 30 days for reimbursement, and it really will take the FULL 30 days. My main complaint is that the insurance cost skyrockets once the dog turns 7; I went from $60-80 per month to $180 pm by the end. That makes it really seem like a scam since I made almost no claims on them until the final year of my dog's life; it was as if they wanted me to cancel my insurance so that they'd never need to make a pay out. I've said "yes" here to the recommendation, but it would be with qualifications and I'm currently searching for a new insurer in case I get a puppy.

I thought this insurance was the best but I am not very happy, every time you submit a claim they apply your deductible, has a max cap if you pet bill is more than 2500 that it is they wont pay any more, every instance is they apply the deductible. I found other insurances that don't have a max and are very fax and don't a apply the deductible for every instance. If you dog is old and have this insurance better check this out before you submit a claim

So far we've only used the insurance for two well visits, cat & dog, but we are very happy with the reimbursement of services as well as the ease of filing the claims. The process is quick & easy. We're also very happy with the ease of customer service. The attentiveness and competence of the representative, Jennifer, was such a pleasure. Seems like good customer service is a rare quality these days. She went out of her way to take care of our situation, and we appreciate it!

Everything went well. The amount of the proceedure was $495.00 and I received $300.00. I wish it was alittle more, however it was fair.

My dog recently had MPL surgery done by an orthopedic specialist. When I asked to fill out the claim forms, he advised my that in his experience, claims for the type of surgery my dog had all always declined. The surgeon had only had experience with VPI. 7 business days after filing my claim, I received an email from Embrace saying my claim had been approved and my check is in the mail! I paid out of pocket a total of 2540.00, and Embrace paid for all but 400.00!