Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

6

out of 10

Good except for usual & customary benefits limits

I've had this insurance for a couple of years now and it's always been easy to file a claim and they do always reimburse part of my bills without any hassles... however, I've never gotten anywhere near the 80% that they claim to pay... it's always far less than that- they claim this is because my actual bills are more than what they consider to be "usual and customary" costs. Which would be fine except that I'm not sure where they get those amounts from- I've had the same experience at multiple different vets in two states, so it seems that all vets charge more than what they believe is customary. Other than that insurance is fine, but I did opt for another carrier when I got a new dog last year- they pay 80% of the actual bill- no limits on the charges.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Norfolk Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
8

out of 10

Have had a good experience to date.

Embrace, though expensive, has handled three claims I have had with ease and expediently. Their website is also very easy to navigate. All in all, a good experience.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Pet Insurance

Trupanion has been very helpful and quick to respond. Every time I have a question Trupanion has been helpful and very caring. Sometimes I have trouble figuring out the invoices but a quick call clears up any questions I have.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

THE Best!

If you are considering getting pet insurance (you should) and you don't know which one to choose, you should choose Embrace, hands down. 1) Awesome, personal customer service. A group of actual people who actually care. 2) Variety of plans, deductibles, and co-pays to choose from. You can find something affordable that meets your needs. 3) Unlike other pet insurance companies, Embrace pays you what you paid the vet. They don't arbitrarily decide whether or not the testing or treatment you pet had is "reasonable or customary" and deny payment for certain things. They literally pay you what you paid, minus your deductible and co-pay. 4) They are quite fast about paying claims, even by snail mail, but if you sign up for direct deposit, it's lightening fast! We just had a number of claims in a row for visits, testing, and treatment of our cat's lymphoma and in the middle of it, I signed up for direct deposit. I can't tell you how happy I am that I did. In short, I cannot describe to you how happy we are with Embrace. Truly a stand-out company that I hope will never change their winning ways.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Best Pet Insurance Ever!

My 1 year old german shorthaired pointer had to have surgery to remove a rock that he had eaten. I had only had Healthy Paws Pet Insurance for a few months and was not sure what to expect. I quickly found that there was no need to be concerned! After submitting all the required information for my claim, Healthy Paws did exactly what they said they would do! Not only did they reimburse me, they followed up and asked how my dog was doing! I am so impressed with their customer service. Everyone has been wonderful, whether on the phone or by email. I highly recommend Healthy Paws Pet Insurance!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shorthaired Pointer
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

excellent

Very happy with your insurance program. Very efficient.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Tabby
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Quick Reimbursement

We just started a policy with Embrace. We also signed up for the wellness plan which will refund you up to $400 annually. That week I took our Golden Retriever in for her ortho check-up and vaccinations. I submitted my first claim shortly thereafter for the check-up and received a full reimbursement within 10 days. So far everything has gone smoothly. Very good communications.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Plural asperated pneumonia

On November 23, 2013 at 2:30am Bulldozer our 7 month old Rottweiler vomited in his crate. We got up with him cleaned his crate and didn't put him back in it that night. By 5:30am my husband woke me up and said the puppy didn't seem well. We took him to the care centre in Calgary we weren't sure at that point if it had been something he ate as he eats anything and everything. By the evening of November 23 they had diagnosed him with aspirated pneumonia his lungs were a mess the X-ray showed them both to be almost completely white they inserted chest tubes in both sides by the Sunday night it looked like we may lose him he did make it through the night at which point the Doctors still were not sure how he would be or if he was strong enough to survive. The staff at the care centre were amazing his primary physician is Dr. Lisa Shearer who has been amazing. Trupanion approved his treatment it has been over $40,000 so far without the trupanion and the amazing staff we would have had to put our Bulldozer to sleep. He is home now and still on antibiotics which he will be for awhile and his care is on going.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
8

out of 10

Glad I had this!

I've had the accidental plan for my dog since 2010 and thank goodness I did because just recently my maltese needed surgery for a torn CCL that was going to cost me over $2k!!! Although the entire amount was not covered, ASPCA helped cover the majority of the charges :) and my dog is doing very well now. It was a quick process that took about a week to process and for me to receive the check in the mail. Just be sure to submit all of your pets medical records from every vet to help speed up the process. Will definitely continue to have this insurance for my dog.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maltese
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Outstanding Service

My female Cairn Terrier, Kenzie, suffered a partial tear of her right rear ACL. Her surgery was on 1/15/14, and the claim form for the services she received was submitted to Healthy Paws electronically on 1/20/14. I received a confirming email on 1/21/14 that the claim had been received and shortly after that (in a matter of a few minutes), I received an email advising that the claim had been processed and the Explanation of Benefits was attached. The total claim was for $2,300 and Healthy Paws advised they would reimburse $1,618. Today, Jan. 27, 2014, my reimbursement check arrived in the mail. I am employed in the insurance industry as a broker, and am extremely impressed with the timeliness and efficiency with which Kenzie's claim was handled. I wish human health insurance carriers were this efficient! I am extremely pleased with Health Paws and would not hesitate to recommend them to anyone.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cairn Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review