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Easy to submit claim forms. When I had to call with questions, the persons I spoke with were knowledgable, helpful, and very sympathetic.

Easy to submit claim forms. When I had to call with questions, the persons I spoke with were knowledgable, helpful, and very sympathetic.

I can't say enough wonderful things about my first big experience. I have a 9 mos old Labrador. She ate something she shouldn't have and we spend the afternoon and she, evening at the emergency vet. The vet had a direct link to Trupanion so they could do an online filing of the claim for me. Within 2 days the claim was handled and paid. I received a check two days later. They paid as they said in the policy and I was thrilled since this was a very expensive visit. I shared my experience with another pet owner when I was at the vet getting the staples out. I had a not so pleasent experience with another Pet Insurance company so was thrilled that they delivered as I had hoped.

I can't say enough wonderful things about my first big experience. I have a 9 mos old Labrador. She ate something she shouldn't have and we spend the afternoon and she, evening at the emergency vet. The vet had a direct link to Trupanion so they could do an online filing of the claim for me. Within 2 days the claim was handled and paid. I received a check two days later. They paid as they said in the policy and I was thrilled since this was a very expensive visit. I shared my experience with another pet owner when I was at the vet getting the staples out. I had a not so pleasent experience with another Pet Insurance company so was thrilled that they delivered as I had hoped.

Tim,We appreciate your inquiry into our Miles recovery. We are delighted to inform that he appears to be completely back to normal though with him we have found a new definition of "normal". Goldendoodles are different... We are now huge fans of Healthy Paws Pet Insurance for their instant support of his treatment and have shared our experience with your company around the neighborhood. Thanks! Hank

I never thought I'd ever have anything good to say about an insurance company, let alone those that insure our animals (because they know we're sitting ducks.) I wish this company insured people. I cannot believe how efficient they are and their willingness to actually pay claims well and without any hassles! Embrace: Please keep up the great work and thank you.

I started with Trupanion many years ago after a very costly emergency procedure for Rufus. I have to admit that I considered cancelling at one point simply because I hadn't really needed to use the policy much. As Rufus has aged, Trupanion literally has saved Rufus time and time again. He has received the best medical treatments available and the best drug therapies. He has survived pancreatitis, ACL repair, a stomach bleed and cancer just to name a few. He is also living comfortably with arthritis in his old age. I have recommended Trupanion to absolutely everyone I know who cares about doing all they can for their pets.

I started with Trupanion many years ago after a very costly emergency procedure for Rufus. I have to admit that I considered cancelling at one point simply because I hadn't really needed to use the policy much. As Rufus has aged, Trupanion literally has saved Rufus time and time again. He has received the best medical treatments available and the best drug therapies. He has survived pancreatitis, ACL repair, a stomach bleed and cancer just to name a few. He is also living comfortably with arthritis in his old age. I have recommended Trupanion to absolutely everyone I know who cares about doing all they can for their pets.

Thank you for asking how Vienna is doing after her cruciate surgery. She is doing well. She has started physical therapy post op. It is good to know I have Healthy Paws by my side so she can continue to get the best after care related to her surgery. I work at an animal hospital and tell all of our clients how important pet insurance is. Of course they always ask me what pet insurance I have and I tell them Healthy Paws. Your customer support has been awesome answering all of my questions and concerns. I couldn't believe how fast the reimbursement check came. Thank you from both Vienna and Triumph who has Healthy Paws pet insurance. Connie

I have been very happy with Trupanion. The initial claims on my dog Zeke (2 repaired cranial cruciate ligaments) were handled efficiently and thoroughly. He is now on glucosamine for the rest of his life and I have been impressed every time I submit another receipt for reimbursement. The staff at Trupanion are really friendly and obviously concerned about my pet, and they always pay his claims promptly and with no question.