A+ Customer Service, Plans, and Process
I opted for Figo because of the straightforward coverage, online claims, and customizable plans. I chose a moderate deductible and high (90%) reimbursement rate when I was setting up my plan. My monthly payment is less than my phone bill and has been well worth it.
Since adopting my 4-year-old bulldog/pug mix, Guff, I've unfortunately had to file a few claims with Figo. First, he snorted a foxtail. Most recently, he had some vomiting that required a trip to the ER.
I was most grateful to have Figo, however, when Guff's vet noticed potentially damaged teeth. It turns out the little guy needed six extractions! About a third of the visit wasn't covered because it was considered routine dental care (like cleaning, which I knew is not part of my plan), but I was still reimbursed almost $900 on a $1400+ bill. So I was still very happy to have them!
Filing paperless claims through the Pet Cloud is very easy—my vet emails my invoices straight to my Figo account—and when I have questions, Figo customer service is friendly and responsive. All of my claims have been processed in a very timely fashion.
Having Figo has given me great peace of mind because I don't have to worry about being able to afford getting Guff care when he needs it.
- INSURER:
Figo
- POSTED: 10/02/2015
- BY: John
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Thank you
All of the claims have been managed quickly. Coverage was everything we expected.
- INSURER:
Trupanion Canada
- POSTED: 10/02/2015
- BY: Heather
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
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All of the claims have been managed quickly. Coverage was everything we expected.
- INSURER:
Trupanion
- POSTED: 10/02/2015
- BY: Heather
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
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excellent
trupanion is very easy to work with , they listen to our problem regarding our pet. they process claims in a timely manor. I would recommend trupanion to all pet owners who want to take care of their loving family members(pets)
- INSURER:
Trupanion Canada
- POSTED: 10/02/2015
- BY: robert
- BREED: Doberman
- AGE OF PET: 7 - 10
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excellent
trupanion is very easy to work with , they listen to our problem regarding our pet. they process claims in a timely manor. I would recommend trupanion to all pet owners who want to take care of their loving family members(pets)
- INSURER:
Trupanion
- POSTED: 10/02/2015
- BY: robert
- BREED: Doberman
- AGE OF PET: 7 - 10
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Great Service
Unfortunately I have a dog "Aldo" with a chronic leg problem and they continue to assist in his treatment. Without this insurance paying for surgery and continued treatment would have been almost impossible. Love Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 10/02/2015
- BY: Honey
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great Service
Unfortunately I have a dog "Aldo" with a chronic leg problem and they continue to assist in his treatment. Without this insurance paying for surgery and continued treatment would have been almost impossible. Love Trupanion.
- INSURER:
Trupanion
- POSTED: 10/02/2015
- BY: Honey
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Thanks
Aura kept getting bladder infections over two years. Thanks to Pets Best we are able to find the underlying problem to the infections. I recommend Pest Best to everyone.
- INSURER:
Pets Best
- POSTED: 10/02/2015
- BY: Amber
- BREED: American Staffordshire Terrier
- AGE OF PET: 7 - 10
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Very satisfied with ASPCA health insurance
During routine dental cleaning, vets discovered that our dog Sparky had a cracked tooth, which they extracted. This added considerably to the cost of his dental work. ASPCA covered not only the extraction but the anesthesia, pain control, and related items. We filed a claim, which was paid promptly. We are big fans of ASPCA's pet insurance.
- INSURER:
ASPCA
- POSTED: 10/01/2015
- BY: Kathryn
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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I heard your company was excellent in all aspects
I have heard from a family member that this was a great company for pet insurance so I decided to check into it and see if it met my pets needs.
- INSURER:
Nationwide
- POSTED: 10/01/2015
- BY: Dorothy
- BREED: Pekingese
- AGE OF PET: Over 11 years
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