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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Responsive, Fair, Easy pet insurance
Excellent service Great value Mission driven
Insurer: Lemonade
By: Sumeet
Great Customer Service for Pet Insurance Claim
I had great customer service for the claim I submitted. Submitting the claim was quick and easy. Once the claim was review, I received a phone call and a follow up email with detailed information on what was covered according to my plan. Thank you!
Insurer: Lemonade
By: Rena
Amazing! Easy claims and my money was reimbursed very quickly!
Everything went very smoothly and quickly. Took my puppy in for her shots. Turned in my claim before I every left the Vets office. Very quick turn around on reimbursement.
Insurer: Lemonade
By: Melissa
The customer service has been outstanding since day one.
The customer service has been outstanding since day one. I’ve recommended Trupanion to so many people over the years! Also, when my dog passed away last year they were very compassionate. I appreciated that.
Insurer: Trupanion Canada
By:
The service is great.
The service is great. I gave a 7 because the monthly fee keeps climbing every year by a big amount. I may not be able to continue the insurance.
Insurer: Trupanion Canada
By:
They are usually fast.
They are usually fast. But it is taking quite a while with the appeal the vet has sent to them on my behalf
Insurer: Trupanion Canada
By:
They have always been very helpful when i have reached out.
They have always been very helpful when i have reached out. with the chat service its very easy to ask questions to know exactly what will be covered.
Insurer: Trupanion Canada
By:
Reliable Pet Insurance
Trupanion paid all claims as promised
Insurer: Trupanion Canada
By:
You’re amazing to deal with
You’re amazing to deal with
Insurer: Trupanion Canada
By: