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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy service, wish it covered more
Lemonade is super easy to use, quick to sign up and submit claims, and the app is user friendly! Customer service is top notch!
Insurer: Lemonade
By: Erin
BEST Customer service Ever
Best customer service ever , they really care . very professional and understanding , easy to file a claim and understand what is covered and not , quick to respond to claims and questions . highly recommend this service to new pet owners . you can call and actually speak to them live .
Insurer: Lemonade
By: Ziad
They are great!!!
Overall, I have had a great experience with Lemonade.
Insurer: Lemonade
By: Sheri
Fast, easy, & reliable
I love this insurance. Super competitive price and easy claim process. I was reimbursed within 48 hours and was able to do everything through the app. I would deff recommend!
Insurer: Lemonade
By: Selene
Best customer service encountered
The rep assigned to me had great communication skills and showed great concern for my Puppy. She explained to me my coverage over the phone and provided easy to understand breakdowns of what my claim covered. All reps I’ve encountered with Lemonade have had amazing attitudes and provided amazing customer service.
Insurer: Lemonade
By: Jeanette
1 claim paid back years of monthly contributions
My dog is 5 and has been healthy ever since we've got him. Last month, out of a sudden, he couldn't walk anymore. He was rushed to a hospital where they diagnosed him with a disc inflammation that required an intervention (surgery). The cost of the procedure was over $5,000. Thanks to my Healthy Paws insurance, my refund was higher than the entire 5 years I paid for this policy. I can't imagine anyone owning an uninsured pet.
Insurer: Healthy Paws
By: Ricardo
Great customer service experience
Happy to have Lemonade as our pet insurance provider!
Insurer: Lemonade
By: Daniel
Terrific
My Toy Poodle gets into things and have been sick a few times. I’m glad I have this insurance which have helped a lot with the cost of her bills.
Insurer: Lemonade
By: Deborah