154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 13, 2021

Quickest & Easiest Claim Process

Recently acquired two German Shepherd puppies at 7 weeks old. As anyone can tell you, the first year's veterinary costs add up quickly! Multiple office visits for the plethora of vaccinations and check-ups required for a healthy puppy, can leave you light in the wallet. With Lemonade, I recuperated most of my out-of-pocket expenses quickly and easily! By simply using my cell phone, I could complete my claims, take photos of my invoices and submit them, The best part is seeing my reimbursements deposited within minutes of submission.

Insurer: Lemonade

By: Janyse

Useful
May 13, 2021

Love this pet insurance

Love this pet insurance love how the people are here An how fast an courtesy this company is 😀

Insurer: Lemonade

By: Tammy

Useful
Verified May 13, 2021

I haven't used the insurance yet but…

I haven't used the insurance yet but the sign up was easy and made clear on coverage without having to click into to many pages

Insurer: ASPCA

By: DEBONIS, STEPHANIE

Verified May 13, 2021

Easy to apply and affordable to have!

Easy to apply and affordable to have!

Insurer: ASPCA

By: Eli Sanchez

May 13, 2021

Vaccinations for puppies should not max out at 3 fir reimbursement. Puppies require multiple boosters and are not covered

The company should reconsider their policy on puppy vaccinations abs should also cover spay and neuter.

Insurer: Lemonade

By: Dawn

Useful
May 13, 2021

honestly, go somewhere else. Not worth it

They used to have a great reputation, but idk what happened. I went with pets best because of the price and wellness plans etc. I currently have 5 outstanding claims with them and nothing. Full disclosure, they range from one calendar month to one week ago. However, they’re all marked as “received” or “waiting for vet info” despite attaching the full vet notes on letterhead with detail…. My vets office has confirmed that they haven’t even contacted them btw. I keep getting “sorry we’re taking so long” automated updates and they claim they’re hiring more staff. The bbb “resolution” about this has not been updated since March of last year. Also, their “direct pay” is misleading…. Unless your vet will take payment plans/arrangements, it’s just a paper. That your vet agrees to receive payment from them directly. Well that’s great…. But no vet will keep you or continue this if they’re taking 35-40 (business) days to process claims. You also need a prior approval for anything over 1k, so hopefully if you have an expensive emergency….. your animal won’t mind waiting 30-40 days. Otherwise I guess they’ll deny the claim for not having pre approval. Pros: affordability for young animals, optional wellness plan, uh…. Handy app (like everyone else) Con: you will not receive payment any time soon, they have terrible customer service. So if you have a line of credit/payment option/interest free plan and can afford to wait almost two calendar months for your claim to be reviewed, it’s great. I guess.

Insurer: Pets Best

By: Garrett

Verified May 13, 2021

You are the best!

It's a very good Pet Insurance Company. I would recommend it to anyone!

Insurer: Lemonade

By: Nancy

Useful
Verified May 13, 2021

Very quick response time

I have Lemonade pet insurance for my dog and my cat. It is very affordable and they offer a few different policies. When submitting my claims the response time was very fast and customer service was a pleasure to work with.

Insurer: Lemonade

By: Amanda

Useful
May 13, 2021

I has not expecting my chat experience…

I has not expecting my chat experience to actually have a good out come. Nyssa replied very quickly, was able to help me and told me the problem I was having would be dealt with and I would get an email showing this. If anyone from Rogers reads this you need to hire more employees like Nyssa!

Insurer: Trupanion Canada

By: Terri Teeter

Verified May 13, 2021

Easy and effective

I have been very impressed so far! Claims are EASY and quick. Each one has paid off. No comparison with price of other products. Definitely recommend!

Insurer: Lemonade

By: Lexi

Useful

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