154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


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Verified May 12, 2021

A supportive experience

From thw beginning to post claim, the team was supportive with an excellent bedside manner. Im hoping as they expand that they dont change.

Insurer: Lemonade

By: Callie

Useful
Verified May 12, 2021

Best pet insurance by far

This is the best pet insurance company by far! Customer care is amazing! The process of turning in a claim is so easy. I’ve never dealt with a company that is this well managed. I definitely do not regret my decision to choose Lemonade. I know I’m in good hands! Thank you lemonade! Sincerely, Kathleen McKean

Insurer: Lemonade

By: Kathleen

Useful
Verified May 12, 2021

Really impressed with Lemonade!

Lemonade has been a lifesaver in the short time we’ve had it. Miller had to have a major surgery and Lemonade was quick at closing his claim and reimbursed me 90%! Customer service has been great - one smaller claim did take about 2 weeks to complete but that has been my only issue with them in the 5+ months I’ve had it. Overall I highly recommend!

Insurer: Lemonade

By: Natalie

Useful
Verified May 12, 2021

Excellent Insurance

So pleased with Lemonade insurance for my dog. I filed a claim and I had the money in my bank account on the next day. The coverage is exceptional. I highly recommend purchasing the insurance.

Insurer: Lemonade

By: Rachel

Useful
Verified May 12, 2021

ease of claims

I use the app on my IPAD and it is so easy to put claims in for items that I had done at the vets. And the customer service people are so friendly and helpful if you have a questions.

Insurer: Lemonade

By: Melody

Useful
Verified May 12, 2021

Friendly, easy and communicative.

I found Lemonade pet insurance to be extremely easy to set up and make the first claim. After my cat required further treatment, the representative that I was in contact with was extremely friendly, empathetic and helpful. He was always communicative, even when my vet clinic was slow in providing him with the information he needed to resolve the claim. I felt in good hands with lemonade, and I'm very happy I switched to them.

Insurer: Lemonade

By: Nuria

Useful
Verified May 12, 2021

App is user friendly and reimbursement is quick

I took both my cats to the vet, everything was covered that should have been, filing the claim was quick and easy and reimbursement was received in 24 hours! I have never trusted pet insurance before with previous pets, but this has made me a believer and was totally worth it!

Insurer: Lemonade

By: Amanda

Useful
Verified May 12, 2021

Easy to file a claim

Excellent customer service!

Insurer: Lemonade

By: Carrie

Useful
Verified May 12, 2021

Great, compassionate customer care

I spent a lot of time "googling" and researching pet insurance companies after adopting a rescue dog a few months ago. I am so glad that I found Lemonade. My plan is affordable, and the Lemonade team is professional, compassionate, and takes the time to explain things clearly. I've had 2 claims in the last 3 months and so far I am very happy as is my pet dog! I've already recommended Lemonade to some people, most recently to the technician who works with my dentist. In fact, I made my recommendation during a root canal procedure!

Insurer: Lemonade

By: Steve

Useful
Verified May 12, 2021

Lemonade makes submitting claims and getting reimbursed so easy!

Lemonade makes submitting claims and getting reimbursed so easy! The support agents are always so helpful and I love their periodic check ins after submitting a claim. I wish that health insurance for humans was this simple!!

Insurer: Lemonade

By: Natalie

Useful

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