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smooth transaction from start to finish. Pleasant staff to deal with and quick reimbursement. Would definitely recommend them highly.

changed from another policy to Embrace- read the fine details. They rejected claims for Lab having diarrhea because the dog had an incidence 11 months prior. They claim it is a preexisting condition. Total nonsense- have already paid deductible- they have rejected all 6 claims in first 3 months of policy and will not give me full refund. Don't waste your time switching to Embrace

My 3-1/2 year old Vizsla was as healthy as ever, then a lump developed, it was cancer. 3 surgery's later he is fine but more could develop down the road. I bought him the health insurance when he was a puppy, wondered many times if it was worth it, boy was it worth it.The Trupanion people were great, helped me with the simple forms, the vet was contacted by them for records, I received my benefits statement, all within a week. I faxed the next 2 surgeries bills into them, both times the next day I was sent my statement. Reimbursement checks all came the following week. I just can't say how nice they were/are and how easy it was to do business with them. OUTSTANDING company. You never know whats going to happen, this was the best insurance experience we have ever had, including our own human health insurance. I am now a customer for life....

My 3-1/2 year old Vizsla was as healthy as ever, then a lump developed, it was cancer. 3 surgery's later he is fine but more could develop down the road. I bought him the health insurance when he was a puppy, wondered many times if it was worth it, boy was it worth it.The Trupanion people were great, helped me with the simple forms, the vet was contacted by them for records, I received my benefits statement, all within a week. I faxed the next 2 surgeries bills into them, both times the next day I was sent my statement. Reimbursement checks all came the following week. I just can't say how nice they were/are and how easy it was to do business with them. OUTSTANDING company. You never know whats going to happen, this was the best insurance experience we have ever had, including our own human health insurance. I am now a customer for life....

I went with embrace insurance after having the experience of trying to save my Newfie Mia ....$15,000 later I learned a big lesson, buy pet insurance !When we got our new pup it's the first thing I did! Embrace got amazing reviews on the Facebook Newfie group I was part of ...this company is the right choice...customer service excellent, ease of claims great!

Excellent response.Excellent communication.

Excellent response.Excellent communication.

My little (11.2 lb) doggy fell off the back of the couch landing on a marble window sill and then down onto the tile floor. I went to move the couch and there she was behind me smiling and looking up at me. The following evening I had her in the emergency room. About 1 1/2 weeks later I was having to discuss putting her to sleep with the Vet. With medication, care, love, and prayers my "Little Puppy" is getting back to semi-normal. Trupanion was fantastic in their attentiveness, handling and phone discussions (I think I actually heard the Trupanion person crying a little also). Brandy and I are on out way back to a normal.

My little (11.2 lb) doggy fell off the back of the couch landing on a marble window sill and then down onto the tile floor. I went to move the couch and there she was behind me smiling and looking up at me. The following evening I had her in the emergency room. About 1 1/2 weeks later I was having to discuss putting her to sleep with the Vet. With medication, care, love, and prayers my "Little Puppy" is getting back to semi-normal. Trupanion was fantastic in their attentiveness, handling and phone discussions (I think I actually heard the Trupanion person crying a little also). Brandy and I are on out way back to a normal.

I am exceptionally pleased with Trupanion. While I am thankful for the times I don't have to use it, when I have had to, Trupanion satisfies my claim quickly and with no hassle. I've recommended it to my many pet-loving friends. It was recommended to me by my veterinary practice who said their clients recommended it above other insurers.