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Joined Embrace when we got our new puppy. Fantastic customer service whenever I have a question and prompt resolution of claims. Glad I chose Embrace for our insurance. I have told several "friends" at the dog park to sign up.

Just four months ago I started my insurance with Healthy Paws for a 5-year old pitbull mix Auggie. He's an awesome, hardy guy, but it's hard to tell when he has problem. Just three months after getting insurance, he was at the vet for lots of tests and in the hospital for surgery. It's a long story, but the short end of it is that we spent over $8K in vet bills. I filed the claims by iPhone, and after a few days of review they sent checks for the full amount without question. They will cover anything that is not a pre-existing condition, there was no back-and-forth debating parts of the complicated invoices, and all I had to do was take pics of the invoices and send them to Healthy Paws. It was such a relief!

From start to finish the experience with Trupanion was exceptional. Everything from my first contact with a representative to actually getting the claim paid out. Everyone I spoke with was knowledgeable and very friendly!

From start to finish the experience with Trupanion was exceptional. Everything from my first contact with a representative to actually getting the claim paid out. Everyone I spoke with was knowledgeable and very friendly!

My 10 yo lab mix has been covered by Emprace since she was a pup and all of my dealings with Embrace have been so easy and pleasant. Their reps truly take pride in customer service, perhaps more than I've experienced with any other company. Claims are processed expediently and with constant communication. Moreover, they pay out appropriate amounts without reluctance or hurdles. I can't recommend them enough!

I adopted a middle-aged Japanese Chin and was sure he would have some issues as he continued to get older. Sure enough a back problem that required an ER visit as well as some digestive problems came up, and ASPCA insurance came in handy and reimbursed a large amount. Sometimes it can take longer for claims to go through, especially if they need more info from your vet, so the more records/detail you can provide the better. Overall I'm glad I purchased this and I'm sure it will be useful going forward.

I really appreciated how clear and easy making the claim was. I've since recommended trupanion to two others.

I really appreciated how clear and easy making the claim was. I've since recommended trupanion to two others.

Trupanion has been a blessing for my aging dog. They have been true to the policy expectations. I would never own a dog again without pet insurance.

Trupanion has been a blessing for my aging dog. They have been true to the policy expectations. I would never own a dog again without pet insurance.