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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Great service and quick reimbursement

My 7 years old Jack russell terrier had mass removal. It cause almost $600. Once my vet's office faxed over the invoice to Healthy Paws Insurance the next day I got response stated the claim was processing; and the following day said the check is ready to mail. All processing and received the reimbursement check with in a week. What an awesome company that I can depend on. I am so happy with their service; and would recommend Healthy Paws to all my friends who has pets.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Jack Russell Terrier
  • AGE OF PET: 1 - 8

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2

out of 10

Beware of Accidental Policy

In the past Pets Best was great about covering for "medical issues" that I had with my male dog, Chance. Also with an accidental issue when both my male and female pit bull terriers (terrors) decided to take some sinus medication and needed to have their stomachs pumped (my male can open doors). However my recent experience has been a negative one and I will no longer have my pets covered because I am very upset with the situation. My female dog, Chloe, who is 4 years of age, experienced an awful situation January 14th when my male jumped on her back. She yelped and started to walk wobbly for a few days and then within a week her hind legs were paralyzed. I immediately took her to a neurologist and after an MRI it was confirmed she had an "acute" herniated disc compressing her spine 80%. The surgeon reiterated how this was an acute and "traumatic" injury, however with an emergency hemi lamenectomy, Chloe would be able to walk again and had a high chance of recovery. 13 weeks later Chloe is walking again and doing well. 2 APPEALS LATER with letters from my vet and surgeon stating it was clearly from the accident...and Pets Best is still not going to cover any of my claims of which totaed around $8,000 because they are claiming this was not accidental and that she has intervetebral disc disease (IVDD). Dogs known to have IVDD are dashounds, basset hounds, beagles and Shit Tzu. Not a pit bull/bull terrior mix at 4 years old. Prior to this incident Chloe was running, jumping, man
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pit Bull
  • AGE OF PET: 1 - 8

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10

out of 10

AMAZING!!

This company is AMAZING! They answer my emails usually within 24 hours and the customer service when you call them is excellent. They even lowered my monthly premium because I moved to a different part of the city. My vet gave me several brochures for pet insurance and after researching all of them I'm so glad I made the decision to go with Trupanion.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chow Chow
  • AGE OF PET: 1 - 8

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10

out of 10

Thank you Healthy Paws!

Signing up for Healthy Paws was the best decision we made for our dog. She recently had to go through surgery and believe it or not (if you're used to dealing with human insurance) dealing with Heathy Paws was extremely easy and simple. They covered everything that was expected, were extremely responsive, typically approved charges the next day with a check in my mailbox a few days after, and even emailed to ask how our dog was feeling. I've recommended healthy paws to all of my pet owning friends and would do the same to anyone reading this review.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: 1 - 8

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8

out of 10

Easy and efficient service

I have never had to use Embrace for any serious treatment for my dog. However for a multitude of wellness checks and minor issues, Embrace has been wonderful. It's easy to submit a claim and they are usually processed in a timely manner. Thank you, Embrace!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: 1 - 8

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10

out of 10

Highly Recomended

I have been with Pets Best Insurance for a number of years, and I have experienced excellent customer service, and satisfaction for my pet's insurance needs. I highly recommend Pets Best Insurance to all my friends for the wonderful service they provide for my pup. I can't say thanks enough.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Schnauzer
  • AGE OF PET: 1 - 8

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10

out of 10

Fantastic personal service

I had almost forgotten about my insurance until my dog had a series of health problems arise. I had no idea until this past month whether Healthy Paws would live up to their reputation but after submitting 4 vet bills and getting a speedy reimbursement (once past the deductible) I can say that this is a premium insurance company. Before sending in my first bill, I called with a couple of questions. The woman I spoke to was warm and friendly, possibly moreso than any customer service I've experienced. The only thing missing is their iphone app which will make it even easier to submit vet bills online (but it's already very easy).
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Very quick claim review and reimbursement!

On the second day that our dog refused to eat, I took her to the vet. (I feared the worst, as this was the first sign of kidney failure in our previous dog.) Thankfully, after x-rays and blood tests, the vet administered injections and prescribed medication. She is fine now! Embrace was unbelievably quick in reviewing the claim and issuing a reimbursement check. Thank you, Embrace!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Great Insurance - Fast service

- I had my pet insurance with Healthy Paws since September.- This month, my almost 6-year old pug had a herniated disc all of the sudden. - almost 7000$ in cost for diagnostic and surgery. Without Healthy Paws, I would have been in debt. - Claims were processed within days. - The APP is amazing. - Their follow-up was also great. Highly recommended.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pug
  • AGE OF PET: 1 - 8

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3

out of 10

Difficulty with contacting website

I have had this insurance for 2 years for my indoor cat. Never one needed to use it. However, when it came time to renew my expired credit card on the automatic payment plan, the website would refuse to allow me to do it online.Would not recognize my password. When I requested a new password, the new password email would not be sent. I had to call in and be charged a $10 dollar fee to reinstate my kitties insurrance with a new card. The next month, I had to do it all over again! The attendant did not save my new card info! Also, I called well before closing (2:30 PST) and the we are closed message came up. Needless to say, I am looking for a new carrier. I can only imagine what they would be like to deal with if I had filed a claim.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maine Coon
  • AGE OF PET: 1 - 8

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