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Though I've only filed a couple of very small claims for my Lab, Gucci, they have all been paid. I was very surprised on how quickly the last claim was processed - 7 days. Keep up the good work Embrace and you'll be given a 10.

One day our 5 year old male boxer had to be rushed to the hospital due too his non-responsiveness. He was diagnosed with a ruptured spleen caused by a large tumor growing on it and was very close to death. That's when he was diagnosed lymphoma and needed chemotherapy. This was an emotionally difficult time for us as it came on suddenly without warning. When we contacted Embrace there was no haggling, just sympathy and relief that everything was covered (minus co-pay) under his plan, even his treatments every week. Now, I can never put a dollar amount on my dogs so whatever we have to do we do, but the cost of his surgery and subsequent treatments was in the thousands and if it was not for Embrace it would of been a terrible hardship. Their courteous and caring staff has made this experience better than I expected. We just have the hospital fill out the claims and fax them over to Embrace and within a week it's in the bank.

Our bichon Snowball was diagnosed with a fibrosarcoma on his knee at a young age and had to have surgery. Because of his history, he has to have surgery every time he grows a lump. So far he's had several, one of which was another fibrosarcoma. These have been low grade and the vet doesn't know why he keeps growing them - he had to have ultrasounds and CT to make sure no internal tumors but all is good. Neeless to say this has cost a small fortune and I can't thank my sister enough for recommending we get this insurance back when we first became "dog parents". We have 3 dogs and have needed to use it for at least one of my other dogs as well.

What a great company. Fast processing and reimbursement.

My 3yr old lab was limping, and FCP in her elbow was diagnosed. I was very worried b/c many pet insurances do not cover elbow problems, but Trupanion paid the full 90% -my deductible and exam fees ($3450.00) immediately! Thank God I decided to go with them.

My dog, Frankie Rose, is now 4 years old. We have not yet had any emergency situation to deal with (thank goodness!) but I have confidence that any claim we make will be a positive experience. I have received an immediate response by email each time that I have submitted a claim to Embrace for Frankie Rose's annual checkups from the very beginning of my relationship with Embrace Insurance. Any questions I have had have been answered quickly whether I contacted Embrace by email or by phone. Everyone I have personally spoken with by phone has been very helpful. I am very happy that I made the switch to Embrace Insurance when we adopted Frankie Rose.

We took our Sophie for her wellness visit and our full reimbursement was in our checking account in less than a week. Everyone we have spoken to has been very helpful and just knowing we have this insurance for her makes us feel a lot less stressed about $ if something big ever comes up (pray it don't)

Trupanion was very quick to approve my claim. I was very please how Oakhurst Veterinary Hospital doctors were able to get approval right away. Thanks for your help.

Micah swallowed a chipped bone, and I took him to ER... they took Xrays and found foreign objects in the stomach. Next day Dr. Bill Hancock took more Xrays and Micah was hospitalized. I called Pets Best to get policy information, I was so nervous could not think how to get it. And Tara was very helpfull, calm and caring. They actually care.

Our standard poodle Gigi suffered the canine equivalent of a broken ankle while running with a friend in the park. It required surgery to repair and fuse the lower part of the ankle (partial tarsal arthrodesis). Our ASPCA coverage helped greatly in covering the expenses of the surgery and the followup during the 10 weeks when she had to be in a cast and then a splint. We are so glad we have ASPCA insurance.