Find and read reviews with confidence

Thank you for being so easy to work with. This was a difficult experience and knowing you had us covered really meant a lot. I just couldn't believe it could be this easy to coordinate and it helped me expend more energy towards making the right medical decisions. I have recommended you to everyone that I know and will continue to do so. Thank you.

Thank you for being so easy to work with. This was a difficult experience and knowing you had us covered really meant a lot. I just couldn't believe it could be this easy to coordinate and it helped me expend more energy towards making the right medical decisions. I have recommended you to everyone that I know and will continue to do so. Thank you.

Trupanion acted very quickly on my claim and had a Check out to me very quickly. It was much appreciated.

Trupanion acted very quickly on my claim and had a Check out to me very quickly. It was much appreciated.

We recently adopted two kittens, Brother & Sister who are now 10 months old. We have already used our wellness plan for all of the regular checks and fixing. Brother recently had a scare and they thought it was his heart. The tests he needed ended costing over $1000. In two visits our insurance for Brother has paid for itself. Fortunately he doesn't have a heart problem but he does have asthma. So glad we were able to get the testing we needed so we could properly care for Brother. We are on a budget like most people and Embrace is the way to go. Customer Service is A+!

When we insured our two dogs with Helathypaws, we never thought we were actually going to need them as much as we did. Then, the unexpected happened. And unfortunately happened twice. In August of 2013, while driving home from the dog park, the rear hatch of our BMW X3 released by itself, and opened the tailgate of the car. I was driving, and while I immediately slammed on the brakes, our female german shepherd fell out at almost 50 mph. In the fall she broke her front arms, was covered in lacerations and abrasions, and broke her front teeth. We immediately rushed her to the ER, where they were thankfully able to save her and repair most of the damage. It took a total of over 2 years, and part of the recovery (dental) is still ongoing. Immediately, the bills started to pile up, to the tune of thousands and thousands of dollars. I filed my first claim with HealthyPaws, and I had a check in my hands in less than 2 weeks. That has been true ever since for every treatment of our shepherd. The unexpected hit our family again in December of 2015, when our Boerboel suddenly showed signs of lack of appetite. When we brought him to the vet, we thought that he may have had a stomach bug, because at 4 years old, he was strong and otherwise healthy. What we learned that day was that instead he had a very rare form of leukemia. And an acute form of that. Within a few hours he was needing a transfusion of blood, and 48 hours later he unfortunately passed while Drs were trying to do everything possible to save him. The devastation of loosing our sweet boy on that ER table was unbearable. Yet, the reality of the financial bills associated with his treatment, was still there. We had bills for over 6,000 dollars! We compiled the records and sent them to the insurance. A few days later, we received a very sweet email. Our claim adjuster had read the medical records and had seen Loui had passed. They sent us a condolence email, and not only did they send us a check, but they also credited our card with the prorated balance of Loui's coverage. Frankly, without their intervention, I do not know when I would have been able to actually cancel his plan. In short, in 2012, when we signed up, we never thought we'd have used them...but we thought "why not?". They have proven to be nicer than one could ever expect from an insurance company, and they have shown, time and time again, to be an outstanding service. Truly cannot recommend them enough.

I have had several pet insurance companies, we have a large fur family, & Trupanion is simply the best! All our babies are now protected by them! We will never use another. Thank goodness we had this Trupanion coverage when our little man got ill, over $7,000 in bills would force people to make care decisions they don't want too (not us I'd mortgage my house first) but we had Trupanion coverage so he could get the care he needed, & they paid the vet directly. Not once did they try to Nicole & dime expenses like VPI did to us. Every family needs coverage for their fur baby by Trupanion, so the scary times don't seem so hopeless!

I have had several pet insurance companies, we have a large fur family, & Trupanion is simply the best! All our babies are now protected by them! We will never use another. Thank goodness we had this Trupanion coverage when our little man got ill, over $7,000 in bills would force people to make care decisions they don't want too (not us I'd mortgage my house first) but we had Trupanion coverage so he could get the care he needed, & they paid the vet directly. Not once did they try to Nicole & dime expenses like VPI did to us. Every family needs coverage for their fur baby by Trupanion, so the scary times don't seem so hopeless!

Our 10 yr old was diagnosed with low thyroid. Embrace quickly covered the claim, paying just how they said they would. They are so good about documenting how they pay but are also willing to explain their claim payments even further. Such good cooperative folks with which to deal.

I've had VPI for 4 years. The premiums started at $298 and my next premium for year 5 would be $484 with $100 deductible. They have been good paying the claims when I've submitted them but the cost and deductible is no longer more favorable than paying the vet directly.