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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Great company

Healthy Paws is a responsive and reliable company that I have appreciated working with since I got my dog.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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9

out of 10

Awesome service and quick refunds

I've been really happy with the customer service from Trupanion. Once I met the deductible for my dog's condition, they have been refunding me at 90% very quickly. The only issue is for every illness, it is a different deductible.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dachshund
  • AGE OF PET: Over 8 years

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5

out of 10

Better than nothing

Embrace seems to be oblivious to the fact that dogs that swim sometimes develop ear problems that have nothing to do with allergies, and making that category of ear issues a preexisting condition for unrelated skin issues makes no logical sense whatsoever. They also don't seem to understand the difference between notes and a diagnosis. Let me state up front that I have no problem with the "preexisting conditions" clause, as long as it's truly a preexisting condition. What I am referring to here is the Embrace taking a very long stretch to tie things together that are not true preexisting conditions, and then using that as an reason to not pay claims. In May 2013 my vet noted a mild irritation in my flatcoated retriever's ears. He never received any diagnosis or treatment, and I corrected it by cleaning his ears. No problem. In April 2014 my dog developed an infection on one leg and an irritated place of unknown origin on another foot, which we treated. When I submitted the claim Embrace first rejected it because of the note about an ear irritation in 2013, which had nothing at all to do with what was going on this past April. The vet had to write several letters to Embrace that were very clear that the ear irritation in 2013 and the infection and irritation on the foot were unrelated, and Embrance eventually paid off on the infection but not on the unknown irritation. Now Embrace has "reset the calendar" on ANY skin or ear problems. Anything that hap
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Flat-coated Retriever
  • AGE OF PET: 1 - 8

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2

out of 10

Not Happy...

Filed claims month ago, call every week to find out status and every week get the same answer...Don't even know if I'll get reimbursed
  • INSURER: PetPremium
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cane Corso
  • AGE OF PET: Under a year

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10

out of 10

Since 2009, excellent service as always

Our girl has been under the melanoma vaccine protocol since her diagnosis in mid April. Embrace has since quickly processed and paid her claims direct deposit into our bank acct for her treatment, with an average of 3-6 business days. We've had coverage with Embrace since 2009, and have always had good experiences with Embrace. Would continue to use them with our future furbabies.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Newfoundland
  • AGE OF PET: 1 - 8

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9

out of 10

It is worth having Trupanion!

Truepanion is not only an insurance company, they are people who also have pets and big hearts. I am so gled I have trupanion, I didn't have a claim in four years, then our dog, Quigley , got sick. If it weren't for the Trupanion team and all their help and support, our quigley would have died because we would not have been able to get his medication without insurance. It may be another expense to consider, but in the long run well worth it. Claims are prompt and courtious with follow up questions about Quigley;s health. They are really deoted, I am quite inpressed!!!Leigh
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Responsive, thorough service

A completely unforeseeable, accidental event found our 10 month old standard poodle in the hospital for 2 days. Pets Best accepted the claim several days later, and paid it a few days after that.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Poodle
  • AGE OF PET: Under a year

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9

out of 10

EVERYTHING WAS GREAT

ALL WAS GOOD, DIDN'T REALLY EXPECT THE REFUND THAT I RECEIVED SO WAS VERY HAPPY WITH THE OUTCOME WITH THE INSURER. THANK YOU
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Pinscher
  • AGE OF PET: 1 - 8

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1

out of 10

scam masters

This company will collect your money until something happens to your pet.Then they will start asking you for all kind of papers you don't even know where to find them.And after the month or so they will refuse to pay your premium without the reasonable explanation.I hope some day someone will take them to the court for scamming people on the massive scale.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maltese
  • AGE OF PET: 1 - 8

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3

out of 10

price adjustment due to utilization

I have had this policy for my pets since 2008 and have had claims. Within the past year 2 if my dogs needed ACL repairs. One had 2 legs and the other had 1 leg. I had a fear that their policy would be cancelled or premium raised. I just got the renewal and it went up over $200. When I called and asked about it of course they said it was about age and demographics. At this rate i will be priced out of insurance very fast
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Samoyed
  • AGE OF PET: 1 - 8

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