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Blocked on Sunday
Recently my cat was blocked, having trouble urinating, and I had to take her to an emergency vet (these things always happen on Sundays). Long story short is they covered her visit plus her follow up at her primary vet. Claim process is simple through the app, it was evaluated within days and I was reimbursed within two weeks. There’s no price to piece of mind knowing you can get care for your pet at any time with less worries about the financial impact. Thank you Embrace!
Insurer: Embrace
By: Jeffery Markham
One very pleased and happy pet parent
First claims with PetsBest (more to come). Was sent emails after some time had passed that they were backlogged and would get to my soon. Just got results of all four claims back - no issues...no questions...no problems....and payments matched the deductible and co-pay post amounts. Funds already being deposited directly to my bank account. Uploading the invoices and payment receipts via photo or .pdf very easy. Very pleased and satisfied customer.
Insurer: Pets Best
By: Randy Shroy
I already recommend Trupanion to friends and family!
I already recommend Trupanion to friends and family! You make it so easy to submit claims, you review them quickly, and the customer support is incredible. You're always there when I need you!
Insurer: Trupanion
By:
Satisfied customer.
I was surprised at the speed with which Trupanion responded to the claim. Thank you.
Insurer: Trupanion
By:
Very friendly patient answered all my questions
Very friendly, patient, answered all my questions
Insurer: Trupanion
By:
You have been very prompt with payment and easy to work with!
You have been very prompt with payment and easy to work with!
Insurer: Trupanion Canada
By:
Very pleasant experience
Rep was very patient
Insurer: Trupanion
By:
ease informative
ease, informative
Insurer: Trupanion Canada
By:
Online & through phone service
The only reason I'm giving it a rating of 8 is because I had a lot of trouble trying to sign up on the website. It's a solid 10/10 for the customer service when I called. I was set up within a few minutes over the phone and everyone I spoke with was kind and helpful.
Insurer: Trupanion Canada
By:
Great customer service and very helpful
Very great costumer service and very helpful
Insurer: Trupanion Canada
By: