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Our 6 month old Boykins Spaniel was diagnosed with Medial Patella Luxation. It is a hereditary disease and I discovered it while walking behind him noticing his leg giving way occasionally. His vet found the problem and we have had two surgeries so far. Healthy Paws has been behind us all the way. So thankful not to have financial stress on top of all the other stress on our puppy and family. Thank you Healthy Paws!!!

I never was sure this would provide a good value, but in January of this year, I signed 3 of my pets up for insurance. Shortly thereafter, my 9 year old Weimar was diagnosed with a chest tumor and has required several procedures to drain fluid from the sac around his heart. After reviewing the vets' notes, Embrace covered his expenses, and quickly. It's so easy to upload claims, and payment is prompt. I am very pleased!

We recently filed two claims with Embrace for our 3yr old dog. The monthly rate is very reasonable, and the level of staff responsiveness is extremely high. We're very impressed with Embrace's representatives, particularly in terms of their level of engagement with us, their communication skills, and their understanding of the process.

We had VPI for three years leading up to switching to Embrace because of their affiliation with USAA. Our Pomeranian mix developed a lump on her paw and we went through both an extensive diagnosis period to rule out cancer and then surgery and post surgical follow up. Thus far, Embrace has paid each and every claim at the allotted amount.

SheNu is 13 years old and needed dental work. I submitted the claim online right after I picked her up from the vet. It was incredibly easy (wish mine were that easy). And the claim was processed in 3 business days!!! Thanks Embrace Team -- High Five!

I don’t typically write reviews, but was compelled to do so after my dog, Lexi, needed surgery for a torn ACL. I had heard horror stories of pet insurance companies and the nightmares others have endured in getting refunded the bare minimum for medical needs. I was expecting I would need to spend several hours on the phone to get everything in order for a minimum reimbursement. I truly did figure they would give me all kinds of run-around and excuses for why everything was excludable under the insurance plan. Well none of that happened with Healthy Paws!! OMG, they took care of everything so seamlessly, quickly and most importantly stress-free that I just want to say – THANK YOU!! THANK YOU!! THANK YOU!! I was so stressed out and worried about Lexi, I couldn’t think about anything else. They took care of the vet bill and did so with very minimal effort on my part. The vet submitted the procedure and billing and that was pretty much it. They reimbursed me back almost the entire amount of an over $4,000 bill. I just couldn’t believe how wonderful they are. The reimbursement was in the mail before I could even start thinking about the bill – I was still nursing Lexi back to health and she was all I could think about. And to boot, they even sent me a follow-up email a few weeks after the surgery just to check how she was doing. Nothing else! No billing questions. No, sorry we need more paperwork. Tim, from the Claws and Paws section, sent me an email that was simply asking “Hey, how’s she doing”. I can’t say enough good things about Healthy Paws and my experience. They really took care of Lexi when I needed them most. THANK YOU!!!

Our dog, Ziggy, began to have seizures. He was treated by a neurologist and every claim we submitted (with the exception of the doctor's visit) was paid at the requested 80% plan. I have submitted subsequent bills for prescription medications for Ziggy and all claims were processed within a day of submission and reimbursements were mailed out and received within a few days of submitting claims. Great company and great customer service!!

My Bernese Mountain Dog BEAR has been sick with some sort of nasal issue, loss of appetite. Thankfully it was not life-threatening at 9 years old, but the vet bills piles up after taking him for extensive testing at a prestigious vet hospital. First bill was $3400.00. There are a couple more, but EMBRACE processed the claim quickly and covered it exactly as advertised. 80% of the entire invoice after my deductible. No hassle, no haggle... Simple and professional. This insurance is a life-saver toward a pets later years when some issues can become very expensive. Thanks EMBRACE.

Highly recommended. Speedy process of the claim. No fuss. Easy to file claims. Submitted claim on Sunday - approved on Tuesday - received check on Saturday. I was tickle pink when Healthy Paw email asking about my big boy health. Zeus is the love of our life. He is a big teddy bear - American bully. Knowing I had good pet insurance I could focus on his recovering by hugging and petting him.

I've never used another pet insurance, so I don't have anything to compare ASPCA to but I have been overall satisfied. Feel that as the years have gone on I have had an easier time submitting claims (due to technology updates) and have also been more satisfied with my coverage/reimbursements. Overall user friendly and great customer service. When I have questions they are answered quickly and accurately. Helps me understand coverage at every turn.