154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 11, 2021

My claim was handled a little slower…

My claim was handled a little slower this time but, as always, it was professional and clear.

Insurer: Pets Best

By: Linda Reed

Verified June 11, 2021

New Client

Just signed up - needed some help and got immediately - we will see how it goes the first time I have to file a claim.

Insurer: Spot

By: Pat Famiglietti

Verified June 11, 2021

Amazing Pet Insurance Support

We originally acquired pet insurance for our dog thinking that we wanted to protect him from the general and acute health issues that might arise for a dog like a broken limb or ingesting something he shouldn't have. As it turned out, our dog has some complicated chronic bowel and internal organ interactions which have been challenging and time consuming to properly diagnose and treat. Trupanion has been so supportive and easy to deal with on so many occasions and even during those late night hospital visits on weekends that inevitably arise. It has been a long journey but one where we could focus on loving our dog and not having to stress about financial decisions for his health. We now have a young daughter who loves and adores him and its so amazing to watch them interact and had it not been for the support from Trupanion, our little guy might not have been here to meet her! We've recommended Trupanion to so many of our friends and family and we've heard nothing but great things from all of them.

Insurer: Trupanion

By: Jared

Useful
Verified June 11, 2021

Just great people always very quick to…

Just great people always very quick to help with all answers!! They are the BEST!

Insurer: Embrace

By: Patricia Martinez

June 11, 2021

6/11/21 This will be an ongoing review as I am in the process of filing a claim.

6/11/21 This rating is currently based on my limited experience with SPOT. I have not yet filed a claim. I am basing this review off off the registration and payment process as well as excellent customer service (which includes real people answering the phones). I am getting ready to go through the claims process and will change this review accordingly if necessary. I pledge to be fair with my expectations and expect that I will be treated fairly according to the terms of the contract (which I read forward and backward before enrolling) but can be very open ended when it comes to diagnosing pets with pre-existing conditions or preventative testing v/s necessary testing as you can see by previous reviews. I truly hope all goes well and I'm able to leave this 5 start rating where it is. I'll update soon.

Insurer: Spot

By: Jennifer

Useful
June 11, 2021

6/11/21 This will be an ongoing review as I am in the process of filing a claim.

6/11/21 This rating is currently based on my limited experience with SPOT. I have not yet filed a claim. I am basing this review off off the registration and payment process as well as excellent customer service (which includes real people answering the phones). I am getting ready to go through the claims process and will change this review accordingly if necessary. I pledge to be fair with my expectations and expect that I will be treated fairly according to the terms of the contract (which I read forward and backward before enrolling) but can be very open ended when it comes to diagnosing pets with pre-existing conditions or preventative testing v/s necessary testing as you can see by previous reviews. I truly hope all goes well and I'm able to leave this 5 start rating where it is. I'll update soon.

Insurer: Spot Canada

By: Jennifer

Useful
June 11, 2021

6/11/21 This rating is currently based…

6/11/21 This rating is currently based on my limited experience with SPOT. I have not yet filed a claim. I am basing this review off off the registration and payment process as well as excellent customer service (which includes real people answering the phones). I am getting ready to go through the claims process and will change this review accordingly if necessary. I pledge to be fair with my expectations and expect that I will be treated fairly according to the terms of the contract (which I read forward and backward before enrolling) but can be very open ended when it comes to diagnosing pets with pre-existing conditions or preventative testing v/s necessary testing as you can see by previous reviews. I truly hope all goes well and I'm able to leave this 5 start rating where it is. I'll update soon.

Insurer: Spot

By: Jennifer Young

Verified June 11, 2021

Fantastic insurer

Most of us have horror stories dealing with Insurance companies. Trupanion are there for you in your most stressful time when your pet needs you to help him. Trupanion are the model by which all insurance companies should be measured.

Insurer: Trupanion Canada

By: Alan

Useful
June 11, 2021

My dog has better health insurance than I do!

We have had Healthy Paws Insurance for a couple of years for my now 10 year old Heeler-Shephard mix, Osa. I consider it one of the best decisions we made. The ease and simplicity of filing claims and the speed at which the reimbursement check arrives is a blessing. Customer service has been kind, timely, responsive and personal. Osa just had ACL surgery to the tune of 8k. Knowing that Healthy Paws would be covering 80% of that bill made the whole process smoother. We could concentrate on our sweet dog and her needs and not worry about the bill. I would highly recommend this insurance company to anyone looking to insure their pet. Truly my pet has better health insurance than I do!

Insurer: Healthy Paws

By: Claudia

Useful
June 11, 2021

Get yourself some peace of mind

My dog has been insured with Healthy Paws for the past four years. In that time, he has had multiple health issues, many visits to the ER and several surgeries. But for his insurance, I (and he with me) would be in the poor house. Not once has Healthy Paws questioned a claim. And their service just gets better and better. I submitted a claim last night at 7 PM and the claim was settled in less than 24 hours. That's impressive. My previous dog was insured with a company other than Healthy Paws. They were good but not great. Healthy Paws is astoundingly good, and their customer service people are always so kind and helpful.

Insurer: Healthy Paws

By: ann collins

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