154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 11, 2021

Always great service

Always great service

Insurer: Trupanion

By:

Useful
Verified June 11, 2021

always have a great experience always answer my questions timely in response of claims and staff in chats.

always have a great experience , always answer my questions, timely in response of claims and staff in chats. highly recommended

Insurer: Trupanion

By:

Useful
Verified June 11, 2021

amazing customer service

amazing customer service

Insurer: Trupanion

By:

Useful
Verified June 11, 2021

I have been with Trupanion for over 10 years - My dog Barry had ACL surgery on both rear legs then went into renal failure at the end of his days meaning that he spent several days in hospital.

I have been with Trupanion for over 10 years - My dog Barry had ACL surgery on both rear legs, then went into renal failure at the end of his days meaning that he spent several days in hospital. My other dog, Austin, just underwent emergency surgery for a ruptured tumor on his spleen, again resulting in a hospital stay. Trupanion took the additional stress out of having to find payment for all the services by working with the facilities and pre-approving the procedures extremely quickly. I only had to worry about finding the initial deductible and resulting co-pays. Any questions that I have ever had have been answered quickly, and their staff are all professional and extremely personable at the same time. I have recommended Trupanion to multiple people, some of whom became very happy customers, and I will continue to do so - They are a great company.

Insurer: Trupanion

By:

Useful
June 10, 2021

Questionable increases on rates

I’ve had my pet insured with Healthy Paws for almost 5 years and overall they’ve covered much less than half of my emergency visits I’ve had. They’ve been increasing my monthly rate every year now, most recently almost double the current monthly. Most likely they’ve taken into account the age of my pet and trying to get me to quit the policy so they can profit from my previous years of coverage. They advertise how much you save you and care about your pet but the bottom line is that they’re an insurance company that is only looking out for their bottom line. I suspect this probably goes for many of their competitors. Ultimately if you can afford it it may be worth it to buy insurance for your pet but not with Healthy Paws due to their recent price increases.

Insurer: Healthy Paws

By: George

Useful
June 10, 2021

The process took longer than expected…

The process took longer than expected but the direct deposit worked great. They did keep us informed of the delays which was helpful.

Insurer: Pets Best

By: Gerry P

June 10, 2021

So glad I purchased Healthy Paws Pet Insurance

I am so glad I chose Healthy Paws pet insurance for my dog. It is simple to file claims and they have been very responsive. Fast reimbursement as well. Wish I had purchased Healthy Paws insurance for my last pup.

Insurer: Healthy Paws

By: Abby

Useful
Verified June 10, 2021

Super Happy

My claims are completed in a timely matter and the I receive friendly customer service. I've used a few other pet insurance companies and this has been the best one!

Insurer: Embrace

By: Brittany Doran

Verified June 10, 2021

We may have lost our girl without Trupanion

Somehow our one year old puppy got ahold of a rib bone. We do not feed them any human food or give them bones as treats so she must have gotten it out of the trash or off the counter without us knowing. She needed an exploratory laparotomy procedure done and the hospital gave us a $5-6,000 estimate. Without Trupanion insurance I wouldn’t have felt comfortable or really been able to approve that and move forward. We wouldn’t have been able to afford that treatment for our baby without knowing it was coming back. So now we are home with our baby girl and she is healing well and our claim has already been approved and going to be direct deposited to our bank account!!

Insurer: Trupanion

By: Dana

Useful
June 10, 2021

My claims took at bit long

My claims took at bit long, but they always kept me informed and they always take excellent care of my pet claims. I love Pets Best.

Insurer: Pets Best

By: Carolyn

Compare top pet insurance providers plans.