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Almost a year ago I got my new best friend, an English Cream Retriever, AKC calls them a White Golden Retriever. Prior to picking him up I spent weeks comparing all the Pet Insurance policy's that available. During my first visit to the Vet, I asked my Veterinarian his opinion on the different Pet Policies. He suggested that I ask the front desk staff, they all ranted and raved out Embrace, and said that was who they personally used for their pets.

After exhaustive research and a previous bad experience with pet insurance, I settled on Healthy Paws. Last week that research paid off. My dog, Maxx, developed bloat which is a dire emergency. No time to get everything in order. After getting him complete care, I filed my claim. Just took a picture of the bill with my phone and hit "submit." Really! I had set everything up when I signed up and it said they would do that but IT WORKED!!!! That was it! I could go back to focusing on my dog. Within 24 hours I not only received notice via email that they were processing the claim, but that was soon followed by a detailed and easy to understand EOB! Best thing? They paid exactly what I expected. No excuses or hidden clauses. I want this insurance for myself!! This gives me the peace of mind that if a crisis hits with my pet at a time when I might not be in a good financial place to deal with it, I can relax and focus on his care. A few days later I got a follow-up asking in specific detail how Maxx was doing and referencing his condition. I don't know why we can't do this for humans, but maybe it's just that animals bring out the best in humans. I highly recommend!

Our dog went in for a standard checkup where we discovered a sarcoma in his hind quarter. Fortunately, we were able to have it removed and treated at a fraction of the cost. Even subsequent follow up care (of course there's always unplanned / unknown adventures post-surgery, right?!) has been covered. Submitting claims has been simple; reimbursement has been prompt, communications have been clear. Only downside is after we submitted the claim for sarcoma, our chart was reviewed and several non-related 'prior' conditions were subsequently excluded from future coverage, which seemed a bit odd since they had not been excluded when coverage was offered and purchased initially.

I rarely write reviews, but I feel compelled to do so regarding Healthy Paws Pet Insurance ("HP"). They truly are the gold standard of pet insurance. Why do I think HP is outstanding? Because of their excellent medical coverage and customer service. There is always a helpful HP representative who promptly and competently answers any questions. The processing of a claim couldn't be easier. And when I have filed a claim I promptly hear back from HP confirming receipt of the claim and its status. I received in days, not weeks, 90% reimbursement of medical costs incurred, which is excellent coverage. The quick reimbursement is especially impressive and appreciated as my dog'ssurgery for a severe tibia fracture was approximately $6000. HP was also so thoughtful in sending kind inquiries and wishes regarding my dog's recovery. I highly recommend Healthy Paws for pet insurance. They are simply the best!

Our experiences with Embrace have been nothing but GREAT!! Our Westie Morgan has some on-going issues that have required many vet visits. Thanks to Embrace,we have been able to get the best care that Morgan needs. Thank you EMBRACE FOR BEING TRUE TO YOUR PROMISES AND FOR HELP TO KEEP MORGAN healthy.

Healthy Paws is excellent. I can't say enough good things about them. The claim submission process couldn't be easier and they reimburse you quickly. The customer service department is very good should you ever need them. I never thought I would need insurance when I got my new puppy but thank God I did.I highly recommend them, I give them 10 stars!!!!

My dog Bailey had dental issues. I submitted my first claim and went out of town. When I received a request for her records from my vet I explained that I was out of town. I got an email right back saying Healthy Paws would follow up with my vet to get the records. Within a few days I had my claim resolved an a check on the way. Then today I got an email asking how she was. I am so happy I did get insurance and that I went with Healthy Paws. Their personal service is outstanding!

I've called a number of times with all sorts of questions and every time the representative answered my questions with patience and thoroughness .

When we decided to keep the 4 (yes 4) feral kittens we found in a rainstorm, I knew we would need insurance on them. While I did not take the wellness coverage, the accident/injury coverage has been such a great relief! Duncan was the smallest and weakest of the kittens, and has had some issues because of it, most of them gastric or urinary tract in nature. Embrace has indeed 'Embraced' our baby and helped us provide the emergency care he needed. Thank you so much, Embrace!!

Healthy Paws has truly been a lifesaver. Their coverage is so straightforward (no exclusions) and they have paid 90% of all our dogs bills. Our dog got a stick in his esophagus and then aspirated his vomit and almost died of pneumonia. We were able to get him all the care he needed without worrying about the expense. I just snapped pictures of the bills with the Healthy Paws app and we had our checks within 3 days. It couldn't be easier. This insurance is the best money you could spend for your pet!