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When our dog Molly was adopted from a county animal shelter at 8 weeks old she was a happy beautiful puppy. After she was potty trained she started having inappropriate urination while she slept. After tests ($$), it revealed she had some urine issues. She then began to have a painful mouth and bad teeth so we decided we better purchase some pet insurance for her (turns out a wise decision for us). While the urine and dental issues were deemed pre-existing and not covered, the pet insurance still proved valuable. A few months later Molly (overnight) became lame in her back legs. We were devastated. Thousands of dollars and months of testing finally revealed she has a neurologic auto immune issue. We filed a claim for this and it was denied. Embrace said it was an orthopedic issue and fell within the 6 month orthopedic waiting period (we did not complete the orthopedic waiver exam). After some back and forth and further info provided to Embrace by the doctor, the denial was overturned and the claim was paid. At just 2 years old Molly will have a long road ahead of her and we are glad we purchased the pet insurance for her. Embrace was fair with us and listened to our dispute of their claim denial. Their staff is friendly, caring and follows up. I am happy to share that Molly is doing better at this time and playing again like a puppy! Pets can be very expensive and it is wise to protect yourself with Pet Insurance as you would protect your family with health insurance.

Charlie Brown had conjunctivitis in both eyes. This non-contagious infection was completely covered under Embrace insurance. I appreciate the fast processing of my claim and I received my reimbursement within 1 week via direct deposit into my bank account.

Pets Best has always taken care of my claimes without hassle, it's so wonderful that I can count on them!

Healthy Paws is the best ! My poor baby has been so sick. Without Healthy Paws, I would have been faced with decisions nobody wants to make. Healthy Paws adjusts claims and sends me a check in just s few days. They are amazing.

So thanful that when my dog is sick I don't have to worry about her insurance! I have never had a single problem with any of our claims, has been awesome!

I have all six of my pets insured with Healthy Paws. (Two dogs, four cats; I'm a veterinary nurse, so pets happen!) My oldest cat, Keats, recently developed a small mass on the bottom of one of his feet. We removed it at my clinic and sent it to the lab for analysis. When the pathology report came back recommending an oncology consult, I knew that soon I would be submitting my first claim to Healthy Paws. The following day he saw the oncologist, and then had a second surgery at the specialty clinic. The bill was $3,237. Within a day of submitting my claim, Healthy Paws issued a reimbursement check for $2,874! The process could not have been simpler and the people at Healthy Paws could not have been lovelier. I am so grateful that Healthy Paws allows me to choose the best course of treatment for my beloved pets without the added stress of financial concerns.

Love, Love, Love this insurance. It is a must have for new puppy owner's. The support staff are always so helpful whenever we call and our claims are generally paid within 72hours. My only suggestion would be to give the providers (Vets and their staff) more education on how simple and easy it is to fill out the forms and what it means for their business.

Submitting my claim was easy and all documentation was handled online. I was able to check status at anytime and received an update as to where the claim stood. Even with needing medical records the claim was paid out without any hassle in less than 2 weeks. So glad that I have this insurance and have recommended it to all of my friends with fur babies. Thank you for making it easy to take care of my pets without worry.

My 3 year old dog contracted a bacterial infection that rapidly attacked his kidneys, shutting them down. His only chance for survival was to receive dialysis at the closest facility 4 hours away. Most dogs in his grave condition do not survive because they are unable to receive this costly level of care. After 4 dialysis treatments, a blood transfusion, and a month in critical care, he was able to come home. He currently receives care locally while his kidneys continue to heal. I had really never considered that he would have to go through this experience. I am very grateful that he was able to receive the level of care that he has which truly saved his life.

I have only been with ASPCA since November 2015, however, it does what it says. I love how helpful the staff is when I have had to call them to ask questions. Claims that I have submitted were submitted in a timely manner, and coverage remained true to policy description. My Maggie will probably be with ASPCA for a very long time. Thanks