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Healthy Paws has been the only pet insurance we have ever used and the only insurance we will ever have. They are wonderful, very friendly customer service. Fast responses, and very fast return of money back after deductibles!

If you are skeptical about the extra monthly cost of pet insurance, keep in mind that unexpected medical "jams" with a pet can run into lots of $$ draining from our accts. Abby, our newly adopted Crested/Aussie/Beagle mix (dog) did not come with a rider indicating that she's a real thunderphobe. One storm, within 2 weeks of us having her, caused her such panic, she pulled out an entire canine tooth thru the wires of her crate. Fortunately, our two month free trial had begun, so we were covered. I chose the $300 deductible for now. Our expenses rose well over $500 to surgically remove the root of that tooth to avoid further infection. We had no idea she'd pulled out the surface of it 2 weeks prior. Our 2nd visit was for a booster shot! And we had coverage from the 2 week waiver since I signed up soon enough. Whew. Most pet ins. companies cover one month trial, not two. We recovered $355.00, which pleased us, and all the checks came within 2+ weeks of filing. Medication now given for anxiety, daily, was also covered in part.

My Sasha was a Fidelco puppy that was taken out of the program after 16 months and offered to me as a pet She is a beautiful black Germsn Shepard who is a gentle loving soul. I took out Embrace pet insurance as soon as I officially adopted her. Over the past few months she was diagnosed with megaesphogus and was very very sick. Embrace has covered all her illness and wellness claims and I must say I have not waited more than 10 days from mailing the claim to receiving a check. The log in and EOB information is helpful and timely. I have recommended Embrace to all my friends who have pets or planning on getting one. Thank you Embrace.

As usual, PetsBest did all the work for me in responding to and paying on my claim. When there wasn't enough paperwork from my vet to support the claim they'd received, PetsBest reached out to me and told me via e-mail exactly what I needed to do to have payment initiated. I did this and within 48 hours I got another e-mail saying my now-complete claim was being processed. Two days later I received an explanation of the benefit payment I'd be receiving via direct deposit, and three days after that the money appeared in my bank account. I don't know how much more I could ask for from an insurance company! PetsBest always-responsive and honest and direct action is what enables me to feel comfortable taking my cats to the vet when they're sick -- since I know that everything except for my deductible will be back in my account within a week after the vet gets the claim work in. That's incredible to me! I recommend PetsBest to every person I know who lives with animal companions... To me, it's just a way to make sure my own cat companions get the care they need when they need it, even though I'm on a strict budget. I put aside a small amount of money every month that gets deposited directly into a pet medical savings account, and then when that deductible comes up I can pay it and when the money needs to be floated for that week I can pay that also. We do the same for human family -- plan for medical expenses -- and PetsBest allows me to do this for my cat family also. To me, the less money you have to deal with medical emergencies, the more you need an extremely reliable and up-front insurance company like PetsBest standing by you to help when you need it most -- when your animal family has a health crisis. The premium I pay monthly is a drop in the bucket compared to the security of knowing I won't have to desert my feline friends when they need me the most and are depending on me for their care. Paying that premium is THE LEAST I can do when they give their unconditional love to me every single day. So maybe I don't eat out as often or whatever else I need to make sure I can pay that? Would we do any less for our human families? My advice: Make your PetsBest premium part of your monthly budget and forget about it. Put aside a small amount for the deductible, allow that to build as you would a human Flex Spending account. Then sit back and love your pets without worrying how you'll take care of them when they get sick. What more can anyone ask for?? -- Pamela

Great service, nice people, very fast reimbursement for first claim!! Impressive! Wish people health insurance was this simple, easy & efficient!!

I would recommend this company to all. They are somewhat particular is what they require in the first year-but nothing more than any other Pet insurance company dictates. I had one issue in the very beginning with out a resolution I agreed with but since they have been gold. My dog is pretty healthy but I am very glad I have Embrace in case I need it. Their customer service is A++.

Our pup of 6 months developed a loss of balance and kept falling down. We took her to our vet who told us it was some kind of brain issue and had us go to a specialist who did MRI, spinal tap and blood work. They were unable to find the cause and put her on antibiotics for a month. She is currently doing well. The cost exceeded $3000. Embrace approved our claims, and we should be receiving a check shortly less the deductible. We are pleased with the service we have received and would highly recommend them to other pet owners.

We have only been with the company for 2 months but so far dealing with them has been easy and helpful. I would highly recommend this company.

Right before the holidays, Walter (8 y/o puggle) busted out the door into the yard to bark at his enemy walking by. This was an everyday occurrence. Unfortunately, this time he was on his hind legs and lost his footing on an acorn. Yup, that's right. He was taken out by an acorn. He wasn't acting like himself and wouldn't put any weight on his hind leg. I got him to the vet and found out that he tore his ACL and really messed up his leg. He ended up having TPLO surgery. This was a crappy time as you can imagine and honestly I dreaded submitting a claim to Embrace. I assumed I would get the runaround and nothing would be covered. I was completely wrong. Everyone I dealt with at Embrace was super nice and were actually concerned about Walter. I ended up submitting a few claims and it was so easy. It made a difficult time so much easier. I've been with Embrace for a few years and never thought I would use it because of an acorn. Shows you that the littlest thing can change everything. I have and will continue to recommend Embrace to every dog owner I know.

ASPCA Pet Insurance insured Edward when no other pet insurance would. During Edward's last visit to the vet, he had several growths removed under anesthesia that were then biopsied. The bill was about $900 and ASPCA Pet Insurance paid 80% of it. No trouble. No negotiating. No argument. In the future when we get another pet, we will be looking to ASPCA Pet Insurance.