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Easy Claim Submission and Quick Response
The online submission of claims is so quick and easy, and the response time is very fast as well.
Insurer: Trupanion
By:
Not thrilled...
I am rating Pet's Best low because it takes a long time to get my reimbursement back as well there were 2 apts where I didn't receive anything back and when I have called on the phone to talk to a representative I was on hold for over 45 min and gave up. I am paying almost 90.00 a month and feel like that is a lot of money to not have better and faster service. I am not thrilled with Pet's Best.
Insurer: Pets Best
By: Shelley Burtz-Mcclanahan
My claim was handled a little slower…
My claim was handled a little slower this time but, as always, it was professional and clear.
Insurer: Pets Best
By: Linda Reed
New Client
Just signed up - needed some help and got immediately - we will see how it goes the first time I have to file a claim.
Insurer: Spot
By: Pat Famiglietti
Amazing Pet Insurance Support
We originally acquired pet insurance for our dog thinking that we wanted to protect him from the general and acute health issues that might arise for a dog like a broken limb or ingesting something he shouldn't have. As it turned out, our dog has some complicated chronic bowel and internal organ interactions which have been challenging and time consuming to properly diagnose and treat. Trupanion has been so supportive and easy to deal with on so many occasions and even during those late night hospital visits on weekends that inevitably arise. It has been a long journey but one where we could focus on loving our dog and not having to stress about financial decisions for his health. We now have a young daughter who loves and adores him and its so amazing to watch them interact and had it not been for the support from Trupanion, our little guy might not have been here to meet her! We've recommended Trupanion to so many of our friends and family and we've heard nothing but great things from all of them.
Insurer: Trupanion
By: Jared
Just great people always very quick to…
Just great people always very quick to help with all answers!! They are the BEST!
Insurer: Embrace
By: Patricia Martinez
6/11/21 This will be an ongoing review as I am in the process of filing a claim.
6/11/21 This rating is currently based on my limited experience with SPOT. I have not yet filed a claim. I am basing this review off off the registration and payment process as well as excellent customer service (which includes real people answering the phones). I am getting ready to go through the claims process and will change this review accordingly if necessary. I pledge to be fair with my expectations and expect that I will be treated fairly according to the terms of the contract (which I read forward and backward before enrolling) but can be very open ended when it comes to diagnosing pets with pre-existing conditions or preventative testing v/s necessary testing as you can see by previous reviews. I truly hope all goes well and I'm able to leave this 5 start rating where it is. I'll update soon.
Insurer: Spot
By: Jennifer
6/11/21 This will be an ongoing review as I am in the process of filing a claim.
6/11/21 This rating is currently based on my limited experience with SPOT. I have not yet filed a claim. I am basing this review off off the registration and payment process as well as excellent customer service (which includes real people answering the phones). I am getting ready to go through the claims process and will change this review accordingly if necessary. I pledge to be fair with my expectations and expect that I will be treated fairly according to the terms of the contract (which I read forward and backward before enrolling) but can be very open ended when it comes to diagnosing pets with pre-existing conditions or preventative testing v/s necessary testing as you can see by previous reviews. I truly hope all goes well and I'm able to leave this 5 start rating where it is. I'll update soon.
Insurer: Spot Canada
By: Jennifer
6/11/21 This rating is currently based…
6/11/21 This rating is currently based on my limited experience with SPOT. I have not yet filed a claim. I am basing this review off off the registration and payment process as well as excellent customer service (which includes real people answering the phones). I am getting ready to go through the claims process and will change this review accordingly if necessary. I pledge to be fair with my expectations and expect that I will be treated fairly according to the terms of the contract (which I read forward and backward before enrolling) but can be very open ended when it comes to diagnosing pets with pre-existing conditions or preventative testing v/s necessary testing as you can see by previous reviews. I truly hope all goes well and I'm able to leave this 5 start rating where it is. I'll update soon.
Insurer: Spot
By: Jennifer Young
Fantastic insurer
Most of us have horror stories dealing with Insurance companies. Trupanion are there for you in your most stressful time when your pet needs you to help him. Trupanion are the model by which all insurance companies should be measured.
Insurer: Trupanion Canada
By: Alan