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Petunia is our 3 dog, we had 2 boxers before her. Getting Embrace for her was the best decision we could have made, we no longer have to worry about the financial strain of her medical fees and can get her all the care she needs when she needs it. Knowing that Embrace processes our claims quickly and seamlessly helps in every decision we have had to make. I recommend it to all the pet parents we know!

Healthy paws covered everything that they said they would and made my cat's root canal affordable. I'm a vet student, so cost is always something I'm wary of! I'm so glad that I had the pet insurance to take care of my little fur ball, and now he's eating as though nothing ever happened! They handled my claim as soon as I submitted it, and the check is in the mail now! When I graduate, I plan to recommend this insurance to all of my clients, as it really takes the stress off from expensive procedures such as this. It makes it a lot easier to afford these, and also easier in that it allows the vet to give the best possible standard of care, without having to cut corners for cost reasons. Healthy paws is a great investment for any good pet parent who can't afford to pay hundreds to thousands of dollars out of pocket!

I have 2 Pomeranian's and they're both insured with Healthy Paws. One of them recently became ill after eating a piece of metal and required several visits to the vet. Healthy paws quickly reimbursed all 3 claims, no questions asked. Best pet health insurance company out there! The entire process so submit a claim couldn't be easier, right from your phone.

My pug Charlotte was having ear problems, so off to the vet we went. That's never fun, but I've done my part! My vet staff send the claim forms after our visit and then I get emails from Embrace to let me know the status of my claim. The next thing I know there's reimbursement on my bank account! It all happens so smoothly I don't even know it's happening! If I have to contact the customer service for any reason, they are very friendly, a great experience there too!

I have been an Embrace customer for a few years now and they have always provided excellent customer service when I have needed to call and when processing claims which hasbeen within two weeks. Excellent product and excellent customer service, makes me a happy customer.

Awesome insurance for my dog Jack. Quick turnaround for my claim and offer direct deposit for your refund. Wouldn't change to any other insurance. Thanks Embrace!

Turned in claim and received it was accepted way faster than I thought.

My dog recently had to have surgery to remove a foreign body from her stomach - a green stuffed dinosaur. Knowing that my expenses for her emergency care and surgery would be covered by Healthy Paws Pet Insurance was a huge relief. It allowed me to focus on what was best for my dog, instead of what I could afford. I also appreciate the ease with which we can submit claims, and the speed with which claims are processed. Thanks, Healthy Paws, for being there when we needed you!

I had decided to cancel my enrollment because my dog had not had any accidents/illnesses. When I called to cancel the very friendly staff person I spoke with kindly said that since my dog was older if I cancelled I would not be able to easily re-enroll if anything changed. Based on her advice I kept up with the insurance and its a good thing I did. It wasn't very long after that I really needed the insurance due to some large medical costs. They could have easily cancelled me and never advised me, but since they did I have been able to save a ton of money. I am very grateful for their caring attitude and they earned a long time customer based on that one phone call. Reimbursement for expenses is always fast. Website is very easy to use. I highly recommend. When your dog gets sick the last thing you want is to have to say "no I can't afford it"... or pay for it and be broke as a result. Then you're dealing with the pain of your dog's illness AND money problems. It's so much better to be able to say, yes please go ahead with treatment and know that it is paid for. (and not primarily by you!)

I just submit a claim and it was resolve quick, I got a email saying I will get a phone call, next day I got it, and the person who called me was very patient because It was hard for me to understand her because I am not good at English, worse when it is trough a phone call.