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Go with Healthy Paws, can't go wrong!
I've recently had to take advantage of my Healthy Paws policy for my English Bulldog who tore his ACL and had to get TPLO surgery. Healthy Paws' claims services was so stress-free - all I had to do with submit the vet invoice on their site, then got the coverage amount in my bank within 10 days. They were clear on what's covered (surgery, medication, rehabilitation) and what wasn't (ie. normal vet check up's, herbal/supplements), but it's all fair. And a rep from Healthy Paws checked in a week after Uni's surgery to ask how he was doing. Healthy Paws' monthly payments could be a little high (esp for a Eng Bulldog in a pricey urban city), but end of the day, if you ever need to actually have insurance kick in, you'll want an insurance company that's known to be a good partner. Would recommend!
Insurer: Healthy Paws
By: April
I have had Pets Best for almost 2 years…
I have had Pets Best for almost 2 years and they have been fantastic the entire team! Sadly, my older dog has had an injury and been diagnosed with recurring mass cell tumors in the last few months. Thankfully, Pets Best made his surgeries and treatment much more affordable after our deductible. Their team has been very helpful whenever I’ve reached out to check on a claim or ask about a pre-authorization. I would definitely recommend Pets Best to anyone with an aging pet!
Insurer: Pets Best
By: Chris Machemehl
So good so far
So good so far. Haven’t been a year on the insurance and I already had to file a claim due to my puppy broken leg. The hospital was able to send out the claim that night and my puppy was left with them to be taken care of . The bill was estimated around 5,000 and with the plan I had , I only paid a estimated of 1,000.
Insurer: Trupanion
By: Leticia
So Far - So Good
So far, so good. My dog had an emergency after hours appointment for eating a mouse in the backyard. He had to be induced for vomiting because mice sometimes eat poison. I put in my claim, unsure if I would be covered and to my delightful surprise I was. In fact, they emailed me to let me know I hadn't set up direct deposit and if I wanted to I still had time. Super happy I signed up!
Insurer: Trupanion Canada
By: Kristen Toyne
Update: Service has been good for me but PRICE HIKES are crazy
Update: Changed my 5 star to a 2 star. I left a 5-star review recently for Healthy Paws because it was easy to submit the claim for my dog's TPLO surgery (after he tore his knees/ACL in an accident), and pretty easy to get payment. That still stands. But less than a month from that claim, I got an email saying that my monthly premium has gone up 50% - now at over $270 per month. (I checked competitors and they're still charging around the previous amount of ~$180 for my dog's city/age/breed/etc) They say premiums do not go up because of claims, but it feels suspect. I reached out to ask, and the generic reason they gave was that overall pet owners have been submitting more claims, they're paying more out, and now they have to increase prices. My dog's only 6...I can't even imagine how much premium they'll try to charge by the time he's an elderly dog. ----- I've recently had to take advantage of my Healthy Paws policy for my English Bulldog who tore his ACL and had to get TPLO surgery. Healthy Paws' claims services was so stress-free - all I had to do with submit the vet invoice on their site, then got the coverage amount in my bank within 10 days. They were clear on what's covered (surgery, medication, rehabilitation) and what wasn't (ie. normal vet check up's, herbal/supplements), but it's all fair. And a rep from Healthy Paws checked in a week after Uni's surgery to ask how he was doing. Healthy Paws' monthly payments could be a little high (esp for a Eng Bulldog in a pricey urban city), but end of the day, if you ever need to actually have insurance kick in, you'll want an insurance company that's known to be a good partner. Would recommend!
Insurer: Healthy Paws
By: April Z
Basis for denial of claim unsatisfactory
Reason for denying claims relating to intestinal cramping, both now and in the past is (in my opinion) unsatisfactory.
Insurer: Trupanion Canada
By:
Saw first hand how Trupanion looked after the care of my friends beloved dog.
Saw first hand how Trupanion looked after the care of my friends beloved dog.
Insurer: Trupanion Canada
By:
Staff always answers my questions & they are informative and polite.
Staff always answers my questions & they are informative and polite.
Insurer: Trupanion Canada
By:
The customer service and how easy it has been so far working with Trupanion.
The customer service and how easy it has been so far working with Trupanion. Lots of support.
Insurer: Trupanion Canada
By:
Helpful staff!!!
The gentleman that dealt with me was amazing! Very informative and answered all my questions!
Insurer: Trupanion Canada
By: