218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy paws is great
Healthy paws is great. Paperless. My dog needed surgery. Claim submission was very easy and reimbursement was seamless. Helped make a stressful health situation better. Very much recommend the company.
Insurer: Healthy Paws
By: Adam Landskowsky
Fast Resolution of claims; kind and thoughtful concern by Healthy Paws staff
My 5 year old, rescued at 2 yrs, was suddenly struck with immune disorder, non-regenerative red blood cell anemia. It was a shock to our family but she seems to be slowly recovering through the emergency care she has been receiving the past 2 1/2 weeks, multiple visits and intense care the first 3 days.. The customer service and the quick resolution of all the claims has greatly eased our family's minds. We are grateful for the quick service and resolution.
Insurer: Healthy Paws
By: Deborah
They take way too long
They take so long with the claim process. I thought it was 1-2 days as they said but it's a lie. It takes almost a month or a month for them to process your claim. The service sucks. I tried to talk to them on the phone and waited an hour... And I contacted them through the online chat and even that took a long time? And I contacted them through email and it took them a week! Hire more people! But hey their wellness plan is a better deal than other companies.
Insurer: Pets Best
By: Phuong
I highly recommend Healthy Paws
I highly recommend Healthy Paws. It has been the best decision that I have made for my dog. Healthy Paws has allowed my dog to have a luxating patella surgery done on both of her knees and a revision surgery. They have saved me thousands of dollars. I'm very thankful for Healthy Paws.
Insurer: Healthy Paws
By: Jennifer Ferreira
Seamless. Thank you Trupanion.
The process was seamless and so quick. Only a handful of days from the claim submission to having the money in our account.
Insurer: Trupanion Canada
By: David
My family all use you so I’m confident that I will get good service.
My family all use you so I’m confident that I will get good service. You’re expensive though hence the 8 number.
Insurer: Trupanion Canada
By: Tina
Immediate response from Trupanion via text when the bill was submitted.
Immediate response from Trupanion via text when the bill was submitted. However, it is not clear when you have to update your direct deposit to get the amount via bank transfer. I ended up getting it via cheque when I was expecting a bank transfer
Insurer: Trupanion Canada
By: Maria
JDZ
Excellent customer service, everything explained, all questions answered- no pressure informative and I felt that we could trust this company to be there and to be honest.
Insurer: Trupanion Canada
By: Dove
Excellent coverage.
Excellent coverage. Always helpful
Insurer: Trupanion Canada
By: Kara