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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Trupanion - Insurance Worth Having

My experience with Trupanion has been nothing but positive. Claims are easy to file, settlement is prompt, and never a hassle. Of course I was hoping to never have to make a claim but having the coverage has sure softened the blow of dealing with my sick dog.I recommend Trupanion without hesitation.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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7

out of 10

Never Had A Problem...Until Now

On September 28, 2015, I submitted a claim for my rescued Torti-Point Siamese, Semi, who had begun to develop lesions on her face, around her eyes and between her paw pads. Included were comprehensive notes, including a bill for bloodwork, cytology and a punch biopsy to rule out lupus,other auto-immune diseases and cancer. The total bill was for $292.00. Semi's $100.00 deductible had already been met. I should note that on all previous claims, I had also submitted vet records along with invoices. After countless calls, I was told that vet records dating back 18 months were required. I explained that the only vet records not submitted were those for dental surgery in February, 2014, when I first adopted her, since I knew that PetsBest did not cover dental procedures. I was told these,too,were required and that my vet would be contacted for all records. Fast forward to today, October 12, 2015. Again, no response from PetsBest. When I called, I was told that my hospital had not forwarded Semi's records. While I was on the phone with Geraldine, a representative, I called my vet and was told that not only had they submitted all requested records, but had a verification that the fax to PetsBest had been sent. Geraldine said there had been no records received. Again, while on the phone with Geraldine, I asked my vet to once more fax the records, this time to Geraldine's fax line, which they did while both she and I were on the phone. The records did get to Geraldine this time around. Now, I'll wait to see what new roadblocks PetsBest will set up to avoid paying for this very modest bill. If I had been asked to rate PetsBest before this experience, I would have rated it highly and, in fact, gave it a positive review for its handling of bills incurred when my Siamese, Jasmine, became ill with FIP nearly two years ago and ultimately had to be euthanized. I have, in fact, recommended this company to friends and acquaintances and know, for a fact, that they have insured their pets. Based on the ineptitude and bureaucratic hoops I had to jump through this time around, I would hesitate before recommending this company. While I understand that records are needed for claims involving a new pet to insure that there are no pre-existing conditions, a pet who has submitted both claims and records for prior issues should not have to have so many roadblocks erected before the claim is resolved. And if a representative does respond to this review
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Siamese
  • AGE OF PET: 1 - 8

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10

out of 10

Easy and awesome claiming process

TruPanion is the best pet insurance company out there. With unlimited coverage, many coverage options to choose from and easy claiming process. I claimed twice so far: indirect and direct billing. Direct billing is done automatically through my vet. Indirect billing is you have to pay up front, send in the paper work online, then the reimburse is deposited directly into my bank account. They are also an honest company, my monthly payment went down when I moved to a different area in the city.I would recommend this company to all the pet lover out there.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Under a year

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10

out of 10

Healthy Paws Is Super Reliable

Our pup Buddy had a terrible foxtail that had worked its way into his hind quarters buried deep in his fur. After several vet appointments, the vet finally figured out it was a foxtail, not a bug bit or old infection. By this time it had worked its way deep within and he had to undergo surgery to have it removed. This was an unexpected expensive little seed. But with our skilled vet and reliable responsive Healthy Paws, Buddy's seed was removed and his bills paid within 10 business days. He is healing fast and we are relieved and feeling grateful we chose healthy paws for insurance. SO WORTH IT.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Border Collie
  • AGE OF PET: 1 - 8

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10

out of 10

My Boxer Bubba is in remission from cancer

Bubba has been treated with radiation for 17 sessions, and now is 2/3 through a series of chemotherapy. Trupanion has provided us with its insurance to help delay the costly procedures that now has Bubba in remission. If I did not have Trupanion, I could not afforded this for my pet. Trupanion has many plans to suit everyone's needs.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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9

out of 10

True customer care from Healthy Paws

Recently, we had to take my dog into an emergency clinic and she had to get an endoscopy to remove and item she had a swallowed followed by 2 follow up days at her vet for IV fluids and antibiotics. After things calmed down I submitted the 3 claims for the different invoices to Healthy Paws. It was so easy to submit the claims and notes online and Healthy Paws responded quickly about the status of processing the claims and the reimbursements we would be receiving. I was so surprised when a week later, I got contacted by Healthy Paws just checking in to see how she was doing after everything that had happened. It was such a nice touch and I was so surprised to receive that email. It really made me feel like who they care for. I was very pleased with the speed of processing my claims and so impressed by their follow up.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Soft Coated Wheaten Terrier
  • AGE OF PET: 1 - 8

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9

out of 10

Hassle free claim process

I have had several claims with PetFirst for my dogs over the years. They always pay as per the agreement terms and the check arrives fairly quickly. I like that they don't try to tell me what treatment my dogs need, they let my vet and I make that decision and reimburse me as agreed. It gives me peace of mind for the unexpected big expenses that might come up.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: Over 8 years

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10

out of 10

In the universe of pet insurance,the best PERIOD.

My beloved "child" Jamie has histiocytic sarcoma requiring amputation of the right front limb and post op chemotherapyall very expensive!!! We called HEALTHY PAWS before surgery and they assured us that they were there to help us. We submit the claims by email with a picture of the invoice and Healthy Paws usually processes the claim within a day and very quickly send a check. We received a check for the surgery within a week. Other claims have been processed quickly as well. Without their support these expenses would have caused severe financial hardships for us. When you are going through the anguish of having a dog with cancer, it is wonderful not to be stressed about the financial aspect of this terrible disease. We have had many dogs and many different pet insurance policies with other companies. Healthy Paws is by far the best!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Great help

Healthy Paws was great, responded to claim in a fast efficient manner. Great stuff.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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9

out of 10

Thank you for the peace of mind

The staff has been so courteous and nice. I am very grateful for Pet First.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Australian Cattle Dog
  • AGE OF PET: 1 - 8

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