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We were looking for a low cost pet insurance that we could customize to our needs. This insurance fit the bill for us. Glad that we did get insurance because it has already paid for itself this year. I also like the wellness option. I have not had issues with reimbursements. Additionally, customer service has been excellent. Able to speak to a real person when I call and get answers to any questions I may have.

My cats were insured for 14 years by another pet insurance company. I never had a claim for 11 years. When one of my cats got seriously sick, the insurance company barely covered $200. That was very disappointing and I cancelled the insurance policies as there was no point in throwing good money after bad. But, this time, when I adopted 2 kitties recently, my vet suggested Embrace. I reluctantly enrolled my cats. One of them got sick recently and had to be taken to emergency. Embrace promptly paid the fees promised in the policy. I am very impressed and have recommended this company to other pet owner friends.

I have used this on a few different occasions and have always been satisfied. Lucky now has valley fever and the medicine and blood tests are expensive. It has been so easy to take my bills and submit the claim form and get my reimbursement in a very reasonable length of time. Very satisfied and was pleased to be told the coverage can continue as Lucky gets older. It will be a little more expensive, but well worth my peace of mind.

I highly recommend Healthy Paws Insurance! I did a lot of research on pet insurance before signing up with Healthy Paws and found by far they offered the best plan options and the best price. Recently my beautiful cat Nina was diagnosed with Hyperthyroidism and required extensive lab work and radioactive iodine treatment at a specialist. Within days of the claims being submitted I received an email from the Healthy Paws team checking in on Nina’s health and recovery, and informing me her claims were in process for payment. I had a payment check in my mailbox just a few days later! I was so pleased with the personalized and prompt service from Healthy Paws! It gives me so much peace of mind to know I can count on Healthy Paws to cover my cats health needs should she become sick or injured.

My baby Shar-Pei (Gordis) had surgery 2 weeks ago. They found a tumor in his intestine that did not allow him to eat...very sad. It was NOT a cheap surgery, and we were afraid that all the histories that we always hear about shitty insurance cutting you off when you actually need them, was going to happen to us...fortunately I am here to say a TOTAL DIFFERENT STORY...i submitted our 3 invoices (for almost 7000$) and Healthy Paws completed and approved the reimburse for 80% of that amount (as they promised when I joined them) in withing 2-3 days...and i got my checks literally 3-4 after...all I can say is THANK YOU FOR BEING SO AMAZING. Not only that but they also sent me an email asking me how Gordis was recovering from his surgery...that touched my heart. I will referrer them to all my friends. Like I said...all i can say are good things about them so far...I only can hope they continue being so wonderful.

I just posted a review about my speedy reimbursement for one of my pets. I just received notice today the other wellness claim was approved as well! The service with this company is awesome and I don't see myself moving from them! Thank you embrace!

it is easy to file claims and they are handled quickly . the agents are very helpful and the process is very efficient. love this company----Embrace!!!

As a retired racing greyhound, I knew that Joey could be facing some joint issues in the future so I purchased insurance through Embrace. What I didn't know was that he would develop a seizure disorder that would require ongoing bloodwork and daily medication. Embrace makes it very easy to upload his vet receipts via their website, and they immediately began reimbursing me once his deductible was met. Great customer service, easy-to-use website and a love of animals. Love this company.

Never again will we be without pet insurance, and Embrace will be our company. We have 4 dachshunds, and we know historcally they have the potential for serious back problems. Since we have had dachshunds w/ back issues in the past, we decided to insure the younger 3, since they had no prior issues. Not three weeks after their orthopedic was cleared, our youngest ruptured a disc and had to have surgery. I don't know what decision we would have made w/o the insurance. Embrace saved our girl! I have been recommending Embrace to everyone I know.

I am a new customer to Embrace. Part of my coverage includes the wellness policy which I immediately used for one of my dogs - Psych. He needed to get a dental and the wellness program resulted in the entire procedure being covered. More importantly, I submitted the wellness claim on Sunday night; Monday I received notification that it had been received and Tuesday morning I received notice it was approved and a check had been cut! Now that's fast! I wish my own insurance worked so quickly!. I am extremely happy with the insurance coverage and am glad I selected embrace - I even told my vet so they could spread the word to other clients!