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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Fantastic!

So happy with the prompt claims turnaround with Pets Best.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

thank you for helping

Trupanion has been great to deal with for helping out with my vet bills for my kitty. Sometimes you have to stay on top of how your vet inputs notes into theis system for trupanion to read but otherwise everything has been great. Thanks for you help while my kitty has been sick.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Abyssinian
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent service from Trupanion

When I adopted an eight-year-old dog I was worried about health issues, but, on the other hand, pet insurance for a dog this age is expensive. But I am glad I went with Trupanion because this had given me peace of mind.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Poodle (toy)
  • AGE OF PET: Over 8 years

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1

out of 10

Think Twice about Trupanion

I started my pet insurance with Trupanion last year, and found it absolutely amazing until my dog started to become more ill. The policy states that if a dog needs to be on a therapeutic/prescription food diet for life I will be eligible for a discount on my premium. The day my dog was diagnosed with Crystals the doctor told me the ONLY treatment is to dissolve the crystals with Hills C/D bladder health diet, therefore this is a diet he needs to be on for LIFE. The DAY AFTER I submitted my claim, they changed my policy to remove the eligible discount on my premium, and then they UP'D my premium $5. I was furious. I contacted two employees and spoke to a supervisor, and they both told me it was "inconvenient" and there is nothing they can do. The fact that I submitted my claim before they changed my policy, you would think it would be appropriate to HONOR the old policy! There was no notice of what changes were about to become affective in my "new" policy. They did not hesitate to take the "new" premium price out of my bank account, I only had a few days notice that I was about to pay a higher fee. I am extremely unsatisfied with Trupanion! This company is known to "not increase premiums due to claim submission amounts" but this is exactly why they increased my premium. I know for a fact that the Veterinary Hospitals within my city did not put up there prices because I WORK FOR THE MAJORITY OF THEM. Think Twice before getting Trupantion.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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1

out of 10

False Accusation of Pre-Existing Condition

I was given a free trial of Pet Secure after adopting my dog from my local SPCA. The first day we got our dog home we fed him some food and he chowed it down very fast. Shortly after he showed signs of bloating and also had a little diarrhea. We took him to the vet right away because of the bloating and the vet informed us that it wasn't anything too serious and gave us some medicine for his stomach and he was fine for the next two weeks. Fast forward to 2 weeks later and he was somewhat lethargic and not eating which is strange for him as he loves to eat. Took him to the vet again and was diagnosed with Parvo. We let the vet care for him for 1 day and decided to do home care for him ourselves. The next day that we got him back from the vet he was like himself again which is weird after reading horror stories of the Parvo virus. We treated him as if he was still fighting the virus and kept his fluids up and glad to say he's doing well. The one day care at the vet costed us $750. We put the claim through and was denied because Pet Secure stated that Parvo was a pre-existing condition and that he showed symptoms of the virus based on the first time we took him to the vet for bloating. While they may be right in that he most likely contracted the virus from the shelter but basing that decision on his first vet visit dealing with the bloating issue is just plain looking for an excuse not to cover the claim. Glad to say that I didn't waste any money with their useless policies. Like all insurance companies they will look for any reason to deny a claim even if they can make a connection to two unrelated issues. I currently have PetPlan for my two dogs now and have not had any issues with them. Keep your money and either a) Save the money you would have contributed to the insurance policy yourself for those unexpected vet bills b) Find an "actual" reputable pet insurance company such as PetPlan or Trupanion.
  • INSURER: Petsecure
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

One satisfied customer

I submitted my claim for my dogs cancer diagnoses and heard back within 45 minutes that I had been approved and my reimbursement was issued. I dealt with Jessica and checked in to see how I was doing and even sent me a picture of her own dog lounging by her computer to brighten my spirits. Overall an amazing experience and I'm so happy were with Trupanion!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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10

out of 10

Fantastic

Prompt,courteous and fair. Begs the question, are thy really an insurance company?
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cockapoo
  • AGE OF PET: 1 - 8

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7

out of 10

this insurance helps us.

The money I get helps me buy their treatment for fleas and ticks.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Paid a $3546 Claim for TPLO Surgery

These guys have come through for Chester once again! Last time it was for an ear infection but this time was for a terribly torn ACL! We've had Chester insured for 3 years now and out playing fetch with a frisbee the poor thing tore his ACL! We took him in, and it was such peace of mind to be able to say, we don't care how much it costs, WE HAVE PETS BEST! He underwent surgery and we submitted the claim to Pets Best online. 4 days later, they had reimbursed us over 3k!! Amazing. Recommend Pets Best to everyone we can.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

The Best Decision We Ever Made

If you are looking for a great pet insurance company, look no further than Healthy Paws. Their service to our family has been excellent since day one. They responded in a timely manner to all my questions prior to signing up and made it so easy to know what were the coverages for each dog. There were no complicated coverage schedule, deductible policies or annual caps. And when we needed help the most they were there for us. Our little Pomeranian, Porsche, had a severe pneumonia infection and had to receive oxygen therapy for a week. The bills were mounting up (because oxygen is so expensive) and we were so worried about how were we going to continue to pay for treatment. Healthy Paws not only responded to my claims within 48 hours, they were also extremely sympathetic when I called them asking when payment will be released. Their customer service representative was so caring and kind during this extremely difficult time. I was a complete emotional wreck and the service agent just couldn't have been any sweeter. They were willing to work with us to release reimbursement as soon as possible so we wouldn't have to worry about finances and could just focus on getting her better. It really helped us continue to fight for her knowing we had help. When our precious angel succumbed to the illness, Healthy Paws was right there again helping us. They sent us their condolences immediately and told us they would cancel the policy and reimburse us for that month's premium. We even received our final reimbursement check within a week of her passing so we didn't need to worry about incurring interest fees on our credit card. I cannot say enough wonderful things about this company and their people. They really care about providing quality service and coverage for our furry loved ones. I think they are even better than human health insurance companies!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pomeranian
  • AGE OF PET: 1 - 8

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