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All of the customer reps are so friendly and professional.
All of the customer reps are so friendly and professional. I can't thank trupanion enough for their support
Insurer: Trupanion Canada
By:
Amber gave concise instructions in response to a question about submission of a claim.
Amber gave concise instructions in response to a question about submission of a claim. Pleasant and expressed concern and care about my dog Daisy.
Insurer: Trupanion Canada
By:
Above and beyond
Awesome customer service by Stephanie! Very friendly, knowledgeable and kind.
Insurer: Trupanion Canada
By:
Because the customer seevice agent was nice and really clear in her explanation thanks.
Because the customer seevice agent was nice and really clear in her explanation thanks.
Insurer: Trupanion Canada
By:
Cannot day anything negative about Trupanion.
Cannot day anything negative about Trupanion. They have totally looked after Cali in her time of need. No stress at all when assisting me, and they always say give Cali a hug for us when they end the call.
Insurer: Trupanion Canada
By:
Great service and reasonable prices for the coverage they offer
Great service and reasonable prices for the coverage they offer
Insurer: Trupanion Canada
By:
Great service knowledgeable pleasant patient staff
Great service knowledgeable pleasant patient staff
Insurer: Trupanion Canada
By:
Great service quick response for questions
Great service quick response for questions
Insurer: Trupanion Canada
By:
Having dealt with a serious health problem with our puppy Trupanion was very helpful.
Having dealt with a serious health problem with our puppy Trupanion was very helpful. It is not as helpful for everyday needs.
Insurer: Trupanion Canada
By:
Online sign up is easy.....when it's working.
Most of the signing up on the website went well, it was easy, but the end of it didn't work. It just kept 'loading'. So I ended up having to call and finish the sign up.
Insurer: Trupanion Canada
By: